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Heritage Toyota
S. Burlington, VT
4,980 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89.
Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible.
Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future.
The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015.
Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,980 reviews
December 15, 2015
Excellent Sales I used this dealership when I bought my first car and then went to a different dealer. After a pretty poor experience, I returned to this dealership f I used this dealership when I bought my first car and then went to a different dealer. After a pretty poor experience, I returned to this dealership for help in my next vehicle lease. Rob was hands down the kindest, most informed, available/responsive salesperson my fiancé or I have ever worked with. He explained everything so clearly and walked us through many car options, wasn't pushy or aggressive, and helped us get the perfect car. If I could give more stars to Rob, I would. I wasn't as big of a fan of the finance guy, but that was only like 10 minutes. I think we are officially Heritage lifers! More
by BurlingtonKate
December 15, 2015
Excellent Service Brought my car in for a couple of recalls and the staff was very friendly and courteous. The process was extremely efficient. They were also able to Brought my car in for a couple of recalls and the staff was very friendly and courteous. The process was extremely efficient. They were also able to schedule me for the time frame that I needed. More
by maemae226
Employees Worked With
Matt
December 14, 2015
Excellent Service Every employee in the service department was friendly and professional from the moment I stepped out of the car and was greeted, to Tom my service con Every employee in the service department was friendly and professional from the moment I stepped out of the car and was greeted, to Tom my service contact, to the girl who went over my service and scheduled my next appointment. What a pleasure! Worth the trip from NY. More
by SLgrandma
Employees Worked With
Tom - Service
December 13, 2015
Heritage excellent, Toyota Corp. not so good! Excellent service, always helpful! Estimated time for service within 10 minutes. I have no problem with Heritage Toyota but am unhappy with Toyota C Excellent service, always helpful! Estimated time for service within 10 minutes. I have no problem with Heritage Toyota but am unhappy with Toyota Corporation. I am about to turn in my last leased vehicle with 24,000 miles. I am disappointed that I will get no credit for low mileage and will be charged for every little ding on the car. I expect that when this car is sold, it will be of good value due to low mileage. This will influence future leasing for me. More
by svgerard@108
Employees Worked With
Marc Halliday
December 13, 2015
Awesome Great dealership. Very friendly and professional staff. Toyotas are known for their high quality products and Heritage will do everything in their p Great dealership. Very friendly and professional staff. Toyotas are known for their high quality products and Heritage will do everything in their power to show their staff is on par with the products. They will not try to sell you unnecessary products or services. More
by Mikelfball73
Employees Worked With
Multiple employees over several years
December 11, 2015
very helpful Very helpful and fast beating all expectations, would highly recommend. Just drove in without an appointment and it was taken care of promptly. ideal Very helpful and fast beating all expectations, would highly recommend. Just drove in without an appointment and it was taken care of promptly. ideal for your Toyota. More
by ZZZ
Employees Worked With
Tom kulhowvick
December 11, 2015
Great customer service I brought my car in to get some brake work done, and I was very pleased with the customer service here. Seth was very informative, friendly, and profe I brought my car in to get some brake work done, and I was very pleased with the customer service here. Seth was very informative, friendly, and professional. This was my first time at this dealership, and I will definitely be coming back. More
by Rbyrnes
Employees Worked With
Seth
December 08, 2015
Excellent Service Greeted quickly, the basic service was reviewed and was checked in very quickly. Service was done 15 minutes faster than estimated time, service was Greeted quickly, the basic service was reviewed and was checked in very quickly. Service was done 15 minutes faster than estimated time, service was explained and reviewed by Amber. Amber was very pleasant, professional, expeditious and thorough. Best service and customer service in Northern Vermont. More
by DanaB
Employees Worked With
Amber Miles
December 08, 2015
A+ for the young GUNN Huge THANKS to Angus Gunn... He helped us find the right vehicle for our family, for the right price...at the time when we needed it most. He was Huge THANKS to Angus Gunn... He helped us find the right vehicle for our family, for the right price...at the time when we needed it most. He was patient with our family, understood our concerns and overall - is a very friendly, easy to work with Toyota salesman. Thanks again, We love our new truck! Chris & Amy Ladd More
by Ladd2014
Employees Worked With
Nick Zagres, Angus Gunn
December 07, 2015
Great Place to Buy A Car! We shopped around before coming into Heritage and we were so impressed by the service we received, that we'll never go anywhere else again. Jason was We shopped around before coming into Heritage and we were so impressed by the service we received, that we'll never go anywhere else again. Jason was very professional and informative as well as friendly and down-to-earth. Nick in finance was friendly and made the process go by fast and painlessly. This dealership ranks high for a reason: they value their customers and do what they can to always go above and beyond. More
by efrank
Employees Worked With
Nick Zagres, Jason Dillon
