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Heritage Toyota

S. Burlington, VT

4.9
4,480 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,481 reviews

July 22, 2013

I purchased a new Toyota Tacoma Access cab on July 19th, 2013. Jason Dillon was my salesman. I was very pleased with the entire experience. Jason was pleasant, very knowledgeable, and responsive. I was More

by marcheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Jul 24, 2013 -

Heritage Toyota responded

Thank you for taking the time to post this detailed review about Jason and Heritage Toyota. I am glad that you were able to have a pleasant experience and Jason was able to help you get everything you wanted in your new truck. Thank you again for both the review and your business, and I hope that your wife finds Jason and the Heritage sales staff to be as helpful as you did. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

July 01, 2013

We found Ms. Little to be friendly, courteous, knowledgable and most competent in her approach and handling of our visit and purchase. We would not hesitate to engage Ms. Little in our return to y More

by highfarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2013 -

Heritage Toyota responded

I am happy to learn that Tonja was able to give you the type of experience you deserve while shopping for a new vehicle. I thank you for both the review and for allowing us to earn your business. I hope your new Prius is treating you well and look forward to providing the same quality experience the next time you are in. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

June 22, 2013

I had a great experience purchasing my new camry se at I had a great experience purchasing my new camry se at Heritage. This was a big deal for me because its my first new car. I have been looking for a More

by Mario C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Jun 24, 2013 -

Heritage Toyota responded

Congratulations on your first new car! I am very glad that Megan was able to help make this first buying experience a pleasant one for you. We appreciate you taking the time to post this review about how we were able to help you, and look forward to continuing a positive owning experience in the service department. Thank you for both your review and for your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scoin

June 12, 2013

Megan was very persistent in a professional way. The deal was not a big profit for her, but she was very pleasant and made me feel comfortable and important. She worked hard to get the numbers in a pos More

by petermilhous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Jun 14, 2013 -

Heritage Toyota responded

Thank you Peter for this review! Big or not, it is all about getting you into the vehicle that works for you. I am glad to learn that Megan was able to do this for you. I hope you are enjoying the new car and thank you for your business. Sincerely, Angelo Catalona Customer Relation Specialist Heritage Toyota Scion

June 11, 2013

Megan was friendly from the moment I walked in the door. As the owner of a 15-year old 4Runner, I knew exactly what I wanted: a Limited 4Runner without black interior; and while they didn't have one that da More

by laurakjones13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Jun 12, 2013 -

Heritage Toyota responded

I am happy that Megan was able to keep in touch with you and get you the 4Runner you wanted. It is great to see that your old 4runner lasted as long as it did, and I look forward to having the techs in our service department keep this one maintained for just as long. Thank you so much for the review, and I hope that this car will live up to the first! Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

June 09, 2013

I just bought a new ToyotaTacoma from Heritage. The staff were very helpful and are good people to deal with. I would recommend this dealership. More

by tjbuddy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Zagres
Jun 11, 2013 -

Heritage Toyota responded

Thank you for your review! I appreciate you taking the time to post it here on Dealerrater. I am glad that our sales team was able to earn your business and get you the Truck that you wanted. Thank you again for the review and also for your recommendation. I hope you are enjoying your new truck! Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

May 24, 2013

I had a great experience at Heritage Toyota. Mike James was very personable and wasn't pushy at all. I felt he listen to my needs and was concerned about getting the best car for me. I love the new facil More

by Shagman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 29, 2013 -

Heritage Toyota responded

I am glad to learn that you enjoyed your experience purchasing your new Rav and thank you for taking the time to post about it here on Dealerrater. I am happy that you enjoyed the new sales building and look forward to seeing you in our new service facility for your first maintenance visit. Thank you again for your business and the review. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

May 23, 2013

Jason listened and followed up according to my request. He was very kind and the perfect salesman. He was not pushy instead he took cues and leaped to resolving any questions and made sure I was happy. More

by Lynncamper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Jason Dillon
May 24, 2013 -

Heritage Toyota responded

Thank you for taking the time to review Jason. I am glad that he was able to give you the experience you deserve and earned your business in the process. I thank you for choosing Heritage Automotive and hope that you enjoy your vehicle for a very long time. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

May 18, 2013

During the month of March I visited four auto dealerships before stopping at Heritage Toyota. I was met by Megan Terry who greeted me and invited me to her desk after being informed that I was i More

by rcblanc25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Megan Terry
May 17, 2013

Megan Terry was very helpful in making the decision to lease the sienna that was affordable over new purchase. Megan was very easy to work well she was very understanding of your time and needs. Communi More

by Clombard
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Megan Terry
May 17, 2013 -

Heritage Toyota responded

Thank you for your review of Megan! I am so glad that she was not only able to meet your needs, but also work with you to find the most affordable option to get your new Sienna. Again, we truly appreciate you taking the time to tell us about your experience on Dealerrater. I hope to see you in the service department for your fist appointment. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

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