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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

June 14, 2011

Both Connor and Jason were very helpful in our descion to purchase the truck we bought. Both were professional and knowledgeable about the vehicle we were looking for. Janson even showed his own truck to poi More

by wedlml
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Connor Mcwade, Jason ? (sales)
Jun 15, 2011 -

Heritage Toyota responded

Thank you for sharing your feedback of your experience with our staff. I am glad to hear that you enjoyed working with Conor and Jason, and that they were able to help you find the right truck for you. We look forward to working with you again in the future. Enjoy your new truck, and welcome to the H-Team! Dave Machavern President Heritage Toyota (802)865-8200

May 31, 2011

Jim was awesome,friendly,helpful, unassuming and all round good guy.Our car was located at a different dealer and it came in as planned and we took over ownership all as planned and we're loveing it.We More

by Robert Doering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donavan
May 31, 2011 -

Heritage Toyota responded

Mr. Doering, Thank you for taking the time to share your experience with Jim. I am glad to hear that he was able to make your recent experience in our showroom a positive one, and that you were able to find the vehicle you were looking for. It is our goal to accomplish this for all of our customers, even if that means bringing in a vehicle from another dealership. We look forward to seeing you again soon when your Environmental Protection Package application is scheduled. Enjoy your new Camry, and welcome to the H-Team! Dave Machavern President Heritage Toyota (802)865-8200

May 29, 2011

Eleni Floyd was courteous and very helpful in our selection of the appropriate vehicle for us. By far, Eleni has been the easiest car salesperson I have ever dealt with. We would definitely return More

by CheeverM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Eleni Floyd
May 31, 2011 -

Heritage Toyota responded

Michelle, Thank you for taking the time to share your feedback of your time with Eleni. I am glad to hear she was able to make your recent purchase enjoyable and easy for you, and that our staff was able to find the right vehicle for you. We look forward to working with you again in the future. Enjoy your new vehicle, and welcome to the H-Team! Dave Machavern President Heritage Toyota

May 24, 2011

This was by far one of the best car shopping experiences I have ever had. I felt respected, well taken care of, and very comfortable. I have been in dealerships before where I have either felt ignored(lik More

by godsinvermont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason, Nick, Nick Zagres
May 25, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your experience with Mason and Nick. It is our goal to provide our customers with a comfortable, low-pressure environment in which to shop for their new vehicle. I am glad to hear that you felt comfortable working with our sale team, and that they were able to help you find the right car for you. We look forward to working with you again in the future. Enjoy your new vehicle, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

May 18, 2011

Working with Gillian to buy a new car was an excellent experience. She gave us all the information we needed, and then the time and space to make our decision. She is extremely knowledgeable, and her appr More

by beingtime12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gillian Klein
May 19, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your experience with Gillian. I am glad to hear that you were able to arrive at a decision on a new vehicle that you are happy with. It is our goal to provide each customer with a pressure-free buying process, with plenty of time and information to make an informed decision on their own time. Enjoy your new vehicle, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

May 04, 2011

Price is not always the number one factor when I purchase a new vehicle. I really look for a salesperson that is honest and respectable...that is what I found in Michael Dykstra. I had visited Heritage Toyot More

by sasbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dykstra
May 05, 2011 -

Heritage Toyota responded

Sarah, Thank you for taking the time to share your feedback of your experience with Michael. We firmly believe that price is in fact only a small part of the things to consider when it comes to purchasing a new vehicle. We believe that an honest, straightforward, and respectful sales process is sometimes more important. And while we aim to make a positive impression on each shopper that comes into our showroom, we understand that that is not always the case, and I am glad to hear that you decided to come back to Heritage Toyota to purchase your new vehicle. We look forward to working with you again soon. Enjoy your new vehicle, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

May 04, 2011

I made arrangements to purchase the vehicle while in I made arrangements to purchase the vehicle while in Florida. Upon my return to Vermont, the car was exactly as I expected, the deal "sharper" than More

by dslusser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griffin and Nick, Nick Zagres
May 05, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your recent experience with Griffin and Nick. I am glad to hear that your dealings with our sales and finance departments went so smoothly. Our sales staff prides itself on being flexible, and doing what it takes to provide each customer with the exact vehicle you want at a price and payment that fits your budget. We look forward to working with you again in the future. Enjoy your new vehicle, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

May 03, 2011

Since the purchase if my car a year ago, I have been happy with all aspects of my rapport with Heritage. From maintenance to customer service, I have no complaints. Thank you for making my dealership ex More

by ldelay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
May 05, 2011 -

Heritage Toyota responded

Laura, Thank you for taking the time to share your feedback on our dealership. I am glad to hear that you have enjoyed your experiences at Heritage Toyota since purchasing your new Scion xD, and that you continue to enjoy driving your new Scion. I hope that you continue to enjoy your new vehicle, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

May 02, 2011

I decided to give this review to show appreciation for the manner in which I was handled. The representatives were respectful and genuine. I did not feel overly pressured to make a buy decision on my firs More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Conor McQuade
May 02, 2011 -

Heritage Toyota responded

Dear Peter, Thank you for taking the time to share your feedback of your experience with Conor. I am glad to hear that we were able to make the purchase of your new Corolla easy and enjoyable. Choosing the right vehicle for you often takes time, and it is our goal to provide a respectful and stress-free buying experience, allowing you the time to find the vehicle that is best suited to you. Congratulations on taking home your new Corolla. We look forward to working with you again in the future. Enjoy your new Corolla, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

April 16, 2011

Mason greeted me immediately, answering my questions on the new Scion xB and showed me a new color for an '11 xB on the lot. I had not planned on buying a new xB just yet but he worked up numbers for a tra More

by gchaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
Apr 21, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your experience with Mason. I am glad to hear that we were able to make your recent purchase easy and enjoyable. It is our goal to give our customers a simple and enjoyable buying experience, providing each one with the information necessary to make an informed decision. It is great to hear back when we are able to accomplish that. We look forward to working with you again in the future. Enjoy your new xB, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

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