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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

July 19, 2011

Having moved to Vermont from Queens we were expecting the car buying process to be a horror story filled with sleazy people. It was the complete opposite! No hard sell, no pressure, great follow-up and info More

by JeninVermont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diamond
Jul 25, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your feedback of your recent experience with John. I am glad to hear that you enjoyed working with our sales staff. It is our philosophy to help our customers choose the vehicle that best fits their needs, which we believe is best accomplished by providing all the information necessary to come to a decision, and without any outside pressure. We look forward to working with you again in the future. Enjoy your new vehicle, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

July 09, 2011

Conor,thank you very much for your professionalism,your knowledge and your great help today.You are a great asset to Heritage dealership.Keep it up Thank you very much Predrag Jovanovic More

by Kospa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Conor
Jul 12, 2011 -

Heritage Toyota responded

Mr. Jovanovic, Thank you for sharing your feedback of your experience working with Conor. I am glad to hear that he was able to help you find the vehicle you were looking for. We look forward to working with you again in the future. Enjoy your new vehicle, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

July 08, 2011

I never thought buying a car could be an enjoyable experience, but the folks at Heritage made it just that, enjoyable. Larry was a pleasure to deal with and Caitlin was courteous and made the purchas More

by Redsoxfanvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lussier, Caitlin Junger
Jul 12, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your feedback of your experience working with Larry and Caitlin. We believe that our customers should enjoy buying a new vehicle just as much as driving it, and I'm glad to hear that Larry and Caitlin were able to accomplish that for you. We look forward to working with you again in the future. Enjoy your new Vehicle and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

July 08, 2011

We were extremely pleased with the quality of service we received from Paul Coleman in the purchase of our Venza. Paul worked very hard to come to a price we could both be happy with and made the total expe More

by Pepsi42560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Coleman, Nick Zagres, Paul Coleman
Jul 12, 2011 -

Heritage Toyota responded

David and Faye, Thank you for sharing your feedback of your experience working with Paul and Nick. One of the greatest compliments we can receive as a staff and a dealership is when a customer comes to us more than once to purchase a new vehicle. While we do believe that price is not the only thing to consider in the purchase of a new vehicle, we do recognize that it is important, and I am glad to hear that you were able to arrive at price that was to your liking. We look forward to working with you again in the future. Enjoy your new vehicle, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

June 28, 2011

DAVID JUENKER IS A VERY LIKEABLE PERSON AND WAS VERY INTERESTED IN WHAT TYPE OF VEHICLE THAT WOULD BE THE BEST FIT FOR OUR USE.HE WAS VERY WILLING TO WORK ON THE PRICE THAT WOULD FIT US.HE WAS ALSO ABLE More

by bob44254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID JUENKER
Jun 30, 2011 -

Heritage Toyota responded

Bob, Thank you for taking the time to share your feedback from working with Dave. It is always our goal to find only the vehicle that is the best fit for each customer, and find it in a timely manner. I am glad to hear that Dave was able to accomplish that goal for you during your recent experience. I hope you enjoyed your camping trip! We look forward to working with you again in the future. Enjoy your new truck and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

June 27, 2011

Just hit the "easy button" Good trade and fair price. Super easy to work with. We are repeat customers. Called ahead make and model were there when I arrived. Even the Yankees fans at Herit More

by Aikzilla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Denneker and Jim Donovan
Jun 28, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your experience with Ryan and Jim. I am glad to hear they were able to make your recent purchase so enjoyable, and that they were able to find you the vehicle you were looking for. It is an honor to hear such positive feedback, especially from repeat customers such as yourself. Enjoy your new vehicle, and welcome back to the H-Team! Dave Machavern President Heritage Toyota (802)865-8200

June 24, 2011

John was very agile with communications. I was in NYC for a week. He answered all my questions immediately even in the evening or when he was not in the office via phone/ e mail. He was personable and very r More

by gvisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John De Wilde
Jun 28, 2011 -

Heritage Toyota responded

Mr. Visco, Thank you for taking the time to share your feedback from working with John. I am glad to hear that he was able to help you find the vehicle you were looking for upon your return to town. It is the goal of our sales staff to provide each customer with the information necessary to find the vehicle they are looking for, and then help them find that vehicle, even if that means corresponding by email and while away from the showroom. We look forward to working with you again in the future. Enjoy your new Rav4, and welcome to the H-Team! Dave Machavern President Heritage Toyota (802)865-8200

June 21, 2011

Mason Maltais was great to work with. Very well informed and professional. I would recommend Heritage and Masaon to anyone interested in buying or leasing a Toyota. The service is excellent at Heritage, More

by Terri Hurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
Jun 21, 2011 -

Heritage Toyota responded

Ms. Hurst, Thank you for taking the time to share your thoughts on your time with Mason. I am glad to hear he was able to help you find the vehicle you were looking for, and that you have enjoyed visiting our service department since your purchase. Enjoy your new vehicle, and welcome to the H-Team! Dave Machavern President Heritage Toyota (802)865-8200

June 16, 2011

Our prior service experience put Heritage at the top of the list when it came time to replace our old Sienna. When having our older Toyota serviced, we were impressed with the service staff and the courtes More

by Atherton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Brandie, Mary, Mary Rodriguez
Jun 17, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your experience with our sales staff. It is our goal to provide our customers with a respectful, enjoyable and expedient buying experience. I am glad to hear that we were able to find the vehicle you were looking for, and in time to fit your schedule. The greatest compliment we can receive as a staff and a dealership, is when previous customers choose our service department to keep their vehicles in shape, and eventually return to us to purchase a new vehicle. We look forward to continuing to work with you in the future. Enjoy your new van, and welcome back to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

June 15, 2011

Paul was an amazing person to work with. The dealership was very busy and even while we were just waiting for paperwork to get done, Paul never took another customer and sat with us most the time. When he More

by sdemar89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Coleman, Paul Coleman
Jun 15, 2011 -

Heritage Toyota responded

Thank you for sharing your feedback of your experience with Paul Coleman. I am glad to hear that you enjoyed working with Paul, and that he was able to make your purchase process comfortable and enjoyable for you. It is our goal to find the right vehicle, at the right price for each of our customers, and I am happy to hear that Paul was able to accomplish that for you. Enjoy your new vehicle! We look forward to working with you again in the future. Welcome to the H-Team! Dave Machavern President Heritage Toyota (802)865-8200

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