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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

April 12, 2012

I was very appreciative of the customer service provided by Conor McQuade in my most recent purchase of a new 2012 Toyota Sienna Van. I was looking for a fair trade, a fair price and a sale representative More

by Welcome2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2012 -

Heritage Toyota responded

Hello, Thank you for taking time out of your schedule to share your feedback with us. I'm very happy to hear that you had such an enjoyable experience with Conor at Heritage Toyota Scion. We're all very glad to have Conor as part of the H-Team; he is a great sales representative, and it seems like he lived up to that throughout the purchasing process. We would like to thank you for your purchase and welcome you to the H-Team! We look forward to seeing you in the service lane, and wish you the best with your new vehicle. Sincerely, Dave Machavern President Heritage Toyota Scion

April 07, 2012

Heritage Toyota does it again with another awesome customer experience. I recently brought my 2010 Toyota Matrix S in for service. Nothing major, just a Vermont State Inspection and Tire Change. E More

by sociale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sansone
Apr 09, 2012 -

Heritage Toyota responded

Hello! Thank you for taking time out of your day to share your feedback with the H-Team! I'm glad to hear you had an enjoyable experience with Eric and the overall experience was pleasant. We look forward to seeing you in the service lane again! Yours, Dave Machavern President Heritage Toyota Scion

April 04, 2012

My husband and I were very please with the service we recieved are Heritage Toyota..our saleman Mike James worked hard to get us the right price, we would recommend this dealership to our family and frie More

by marytibb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2012 -

Heritage Toyota responded

Hello Mary, Thank you for taking time to share your feedback with the H-Team. I'm glad to hear Mike and Tim were able to work out a deal you were comfortable with, and that you had an enjoyable experience. We hope to see you in the service lane, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

April 04, 2012

Being someone who has had his own retail operations,I have very high standards for others when it comes to customer service. I never felt unseen or unimportant whenever I went into Heritage ...no one pa More

by fabent2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2012 -

Heritage Toyota responded

Frank and Susan, I cannot thank you enough for these kind words. Reading your feedback makes me extremely proud of our sales and finance staff, and I am very happy you had a great experience. I thoroughly enjoyed reading, "You have a great dealership because you have great people." Well Frank and Susan, we have a great dealership because we have great customers such as yourselves. Purchasing a car is a huge decision and financial investment, and it means a lot that you chose Heritage Toyota Scion. We thank you for your feedback and business. Welcome to the H-Team, and we look forward to seeing you in the service lane. Yours, Dave Machavern President Heritage Toyota Scion

April 02, 2012

We had a very enjoyable experience buying a new Venza at Heritage. Even though the showroom was busy, we were greeted within just a few minutes and felt immediately at ease. We were fortunate to have Cait More

by mdchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your experience from working with Caitlin and our staff. I am glad to hear that they were able to make purchasing your new Venza an enjoyable experience. We hope you enjoy your new Venza, and we look forward to seeing you in the service lane for your first scheduled maintenance visit. Welcome to the H-Team! Yours, Dave Machavern President Heritage Toyota-Scion

April 02, 2012

Adam is a great guy to work with. He is bright, personable and not too pushy. Tim, or whoever the financial guy is, is okay, efficient and respectful. More

by shellymcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
Apr 02, 2012 -

Heritage Toyota responded

Thank you for sharing your feedback from your recent visit to our showroom. I am glad to hear that Adam and Tim were able to make your purchase experience an enjoyable one, and we look forward to seeing you in the service lane for your first scheduled maintenance visit. Welcome to the H-Team! Yours, Dave Machavern President Heritage Toyota-Scion

April 01, 2012

I had a very positive experience purchasing my prius from heritage toyota. a big reason was my salesperson, Adam Miller. Adam greeted me and my son with a warm genuine smile. he listened to what i wanted. my More

by Jenibee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
Apr 02, 2012 -

Heritage Toyota responded

On behalf of all of us at Heritage Toyota-Scion, I would like to thank you for sharing your feedback from your recent experience working with our staff. I am glad to hear that Adam was able to make the purchase of your new Prius an enjoyable experience, as we believe all car purchases should be. We hope you enjoy your new Prius, and we look forward to seeing you again soon for your first scheduled maintenance visit. Welcome to the H-Team! Yours, Dave Machavern President Heritage Toyota-Scion

March 31, 2012

Everyone at Heritage Toyota was friendly, professional, and informative. Adam Miller spent lots of time with me, and helped me purchase a wonderful vehicle. Adam is a straight-forward salesman and I appr More

by dennisvsamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
Apr 02, 2012 -

Heritage Toyota responded

On behalf of Adam and all of us at Heritage Toyota-Scion, I would like to thank you for taking the time to share your feedback from working with our sales staff. I am glad to hear you enjoyed working with Adam, and that he was able to help you find the right vehicle for you. We hope you enjoy your new vehicle, and we look forward to seeing you again soon for your first scheduled maintenance visit. Welcome to the H-Team! Yours, Dave Machavern President Heritage Toyota-Scion

March 31, 2012

The car buying experience was one that I was not looking forward too not having bought a coar over 10 years and previously buying from the owner of a dealership for twenty-five years. The Heritage experien More

by Michael A Weissman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Coleman
Apr 02, 2012 -

Heritage Toyota responded

Michael, Thank you for taking the time to share your feedback from your time working with our staff. I am glad to hear we were able to provide you with an enjoyable purchase experience, and look forward to seeing you again soon for your next scheduled maintenance visit. Welcome to the H-Team! Yours, Dave Machavern President Heritage Toyota-Scion

March 30, 2012

Ray has always been courteous and the work done has always been delivered on time and at the price quoted. I have owned many Toyotas and will certainly consider Heritage for my next purchase. More

by patwaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Muzzy
Mar 30, 2012 -

Heritage Toyota responded

Hello, Thank you for taking the time to review our service department online. I'm glad to hear that you're a returning customer and Ray has taken good care of you. We truly appreciate the kind words and hope to see you again, possibly even in the showroom. Yours, Dave Machavern President Heritage Toyota Scion

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