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Heritage Toyota

S. Burlington, VT

4.9
4,819 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,819 reviews

February 11, 2016

Amazing Service Thank you for the care and attention you give my vehicle. It is a pleasure to work with you. Great follow up and attention to detail. More

by Pam Mackenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Dana Lawrence
Feb 12, 2016 -

Heritage Toyota responded

Pam, We appreciate you posting about your recent visit to our service department. Glad you enjoyed working with Dana. Thank you for the 5 star review! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 05, 2016

excellent service Lazarus Koep was great to work with. He was knowledgeable about the trucks and the financing options. He gave me his personal phone number in case I h More

by oliflo6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Laz Koep
Feb 08, 2016 -

Heritage Toyota responded

It's great to hear about your stellar experience with Laz! I'm glad you enjoyed working with Travis as well. Thanks for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 04, 2016

Outstanding service and sales. I have had nothing but outstanding service and sales from Heritage Toyota. I bought my vehicle there and I only have me vehicle serviced there. I driv More

by Single mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Coleman, Rob Iandoli
Mar 31, 2017 -

Heritage Toyota responded

Thank you for this great recommendation! We really appreciate you driving so far to come to Heritage. It's nice to hear that you've had consistently positive experiences with us. #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2016

"Made my day" Marc is the first salesman that really listen to me. Heard what I wanted in a car and found one. Had my car on the first visit, after my test driv More

by Happy, Susan111
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Feb 03, 2016 -

Heritage Toyota responded

Susan, What a nice review! I'm glad you liked working with Marc and Christine and that everything went smoothly. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2016

Satisfaction with Jason Dillon Jason went above and beyond to see that I was pleased with my purchase. When I didn't like the Toyota cargo mat, he got the Weathershield one I was e More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Feb 02, 2016 -

Heritage Toyota responded

Thank you for this excellent review! It's great to hear that Jason provided you with stellar service and got you that cargo mat you were looking for. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2016

Couldn't be happier! My husband and I have always bought our cars off craigslist, friends, or family. This year we decided it was time to buy a “new” car. We did our resea More

by Elke J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Megan Terry, Chuck Heingartner
Feb 02, 2016 -

Heritage Toyota responded

Elke, Wow! Many thanks for this great review. It's great to hear that Chuck and the rest of the team made your purchasing experience so positive. I'm so glad they could help you find your dream car! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2016

Sales Megan Terry and Marc Halliday are fantastic sales persons. My wife and I make stopped for the second times around looking for car and finally found w More

by car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry and Marc Halliday, Megan Terry, Marc Halliday
Feb 02, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience! I'm so glad to hear you both enjoyed working with Megan and Marc. Congrats on your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 30, 2016

Unbelievable customer service We purchased a Tacoma from Josh a few weeks ago. We had to bring it back today (a 2 hrs drive) for three things to be done. Josh arranged everything More

by Northeast kingdom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C, Nick Zagres
Mar 31, 2017 -

Heritage Toyota responded

Thank you for sharing your experience. I'm sorry that you had to return so soon, but it's great to hear that Josh ensured everything went smoothly. We appreciate your business. #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

January 30, 2016

Tacoma frame replacement Chuck Heingartner and Seth Tracy are making what could be a difficult situation extremely easy. Heritage inspected my frame, and when it failed, prov More

by lpyoumell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy, Chuck Heingartner
Feb 01, 2016 -

Heritage Toyota responded

We appreciate you taking the time to post your review. It's nice to hear that Chuck and Seth are working together to make sure your truck is taken care of. I'm glad they could get you a loaner while the work on your truck is completed. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 29, 2016

Painless to go home with a Prius V We had the pleasure of working with Daniel to purchase our new Prius V. Car-buying is one of my least favorite activities in life so I was not eager f More

by Kelly Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2017 -

Heritage Toyota responded

Kelly, It's nice to hear that Daniel made your car buying experience so smooth. Many thanks for posting on DealerRater. Enjoy your new Prius V! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

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