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Heritage Toyota

S. Burlington, VT

4.9
4,902 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,902 reviews

May 06, 2016

Great Service We had a great experience when we purchased the new Camry. Chuck is very friendly and patient in helping us find the right car. It was very nice to wo More

by s
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Thank you for this stellar review of Chuck and the rest of the Heritage Toyota sales team! I'm glad Chuck so helpful in finding the right car for you. Enjoy your new Camry! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 06, 2016

Tom K is great! As always Tom was helpful, friendly and made sure I understood what was done. Always a good experience with all the service associates. Thanks again T More

by Cambridge lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
May 09, 2016 -

Heritage Toyota responded

It's great to hear that Tom did such a nice job! We appreciate you taking the time to post. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 06, 2016

Tyler was AMAZING Tyler was absolutely wonderful. He patiently worked through all my question and requests, and was able to get exactly what I wanted! He was cheerfu More

by Sarah Mc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Armes
May 09, 2016 -

Heritage Toyota responded

Sarah, Thank you for your kind words about Tyler. I received your email at the end of last week and passed it on to Tyler and his sales manager, Megan. Glad to hear he provided such a great purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 05, 2016

Kept Informed Matt called and lead me through what was being done to the Prius and called later to let us know the service was completed. The service desk greeted More

by jsjoachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
May 09, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience on DealerRater. I'm glad to hear everything went so smoothly. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 05, 2016

Tundra Purchase I expressed interest in a Tundra I had seen on the webite. Ed Larkin contacted me and when I went to the dealership I was greeted by Marc Halliday. He More

by Michael Waite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday, Beth Grady, Ed Larkin
Mar 02, 2017 -

Heritage Toyota responded

Michael, Thank you for sharing your great experience on DealerRater. I'm glad you enjoyed working with Ed, Marc, Conor and Beth. Congrats on the new Tundra! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 05, 2016

Great service! Overall, I was very happy with the service I received at Heritage Toyota. Chuck Heingartner sold me my Prius. He was courteous and respectful, somet More

by Camilla S Strauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres, Chuck Heingartner, Seth Tracy
Mar 02, 2017 -

Heritage Toyota responded

Camilla, We appreciate the nice review. It's wonderful to hear that Chuck and the rest of the Heritage Toyota sales team were so great to work with. Enjoy your new Prius! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 04, 2016

Sense of Humor Beth was very professional and got the job done quickly. She is a people person and seems very honest on what was best for us and our vehicle. It More

by Martin,Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Martin & Denise, Thank you for this wonderful recommendation! So nice to hear that you enjoyed working with Beth, Roger and Ryan. We appreciate you taking the time to post. #rogerptoyotaVT Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2016

Great Experience Adam was very knowledgeable and very friendly. Did a great job of finding us the vehicle we wanted. Beth did an outstanding job as well. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Adam Stoner, Beth Grady
May 04, 2016 -

Heritage Toyota responded

Thank you, Ed! Your review is much appreciated. I'm glad you enjoyed working with Adam and Beth. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2016

Great Experience It started with an internet contact to Nick McCarthy who followed up with the car we were looking for to the visit in person and our sales person Phil More

by scottyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Devoid, Nick McCarthy
Mar 22, 2017 -

Heritage Toyota responded

Thank you for taking the time to write a review. I'm glad that Phil, Nick and the rest of the Heritage Toyota sales team made your purchasing experience a positive one. Happy driving! #Philthecarvoid Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2016

Awesome! My husband and I went to Heritage to lease. This is the 5th toyota that we have purchased at Heritage and we will go back! Thank you Marc!! More

by sugarhouse50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc greeted us at the door and it felt like we were being invited into his home! Marc worked hard to give us what we wanted!, Marc Halliday
May 03, 2016 -

Heritage Toyota responded

Thank you for your nice comments about Marc! It's great to hear that he provided such a great purchasing experience. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

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