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Heritage Toyota

S. Burlington, VT

4.9
5,006 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 5,006 reviews

August 26, 2016

great peaple make a great experiance just so happens my wife brought her Lincoln back to Burt Paquin ford for service on Monday and had the worst experience every. She brought my Tacoma More

by tank1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Aug 26, 2016 -

Heritage Toyota responded

We appreciate the recommendation. I'm glad to hear you received top notch customer service at our service department. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 26, 2016

5th Purchase...Same Great Quality...Same Great Salesman Over this past weekend we purchased our 4th vehicle, 5th if you include my Mother's, from Heritage Toyota. Our salesman, Rob Iandoli, has spent countl More

by PITA2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
Mar 31, 2017 -

Heritage Toyota responded

What a nice review! It's great to hear from a return customer. Thank you for your kind words about Rob. Enjoy your new vehicle! #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

August 23, 2016

These guys know customer service! Heritage was the 4th dealership I had walked into that day and the first one where someone greeted me at the door. I was then introduced to Marc who t More

by MissEdiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Mar 02, 2017 -

Heritage Toyota responded

Miss Ediana, What a nice recommendation! Thank you for posting. It's wonderful to hear that Marc and Conor worked hard to make sure the car you wanted could fit your budget. Enjoy your new Corolla! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 22, 2016

Best car buying experience we have ever had!!! Laz was very informed about all the vehicles we inquired about. He was very personable and just made the car buying experience very pleasant!! He se More

by Laura Farren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Laura, Thank you for the lovely review of Laz and Heritage Toyota. Glad to hear Laz provided a great purchasing experience. Enjoy your new Tundra! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 21, 2016

Kindness, respect and no BS! Chuck sold us our daughter's first car today. He was extremely helpful, informative and not salesy! The car was clean and in great condition and drove More

by julieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Julie, It's wonderful to hear from a long time customer! Thank you for posting about your excellent experience with Chuck. Glad to hear that he provided top notch service! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 20, 2016

Chuck the man! Chuck sold me my first Corolla a little over a year ago and helped me find the right car with the right monthly payment for my broke college budget. N More

by Lclundell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Tatro, Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Thank you for your kind words about Chuck! We appreciate you taking the time to share your experience on DealerRater. I hope your new truck is a great fit for your new business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2016

Responsive Respectful and responsive to my requests. A good experience for my first time buying a car. Megan, Jon & Beth were great! Put me at ease. More

by Kit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Jon Diamond, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Kit, It's great to hear that you liked working with Megan, Jon, Beth and the rest of the Heritage Toyota sales team! Thank you for posting. Congrats on your new car! #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2016

In and out fast They treat you well as soon as you drive in. They make you feel comfortable. They do great work. I would recommend to anyone considering service to More

by Fishjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Aug 22, 2016 -

Heritage Toyota responded

What a nice recommendation! We appreciate you taking the time to post on DealerRater. It's wonderful to hear that you had an excellent experience at the Heritage Toyota service department. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2016

Zen moment Buying a car was something I had put off until the last moment....my car was going to leave with my daughter as she went off to student teach. The ti More

by HB South Burlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Mar 02, 2017 -

Heritage Toyota responded

Thank you for this lovely, detailed review! I know purchasing a car can be a nerve wracking experience. It's great to hear that between your research and Shawn's help it went smoothly. #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

August 14, 2016

Marc makes it easy to find what you need for your buisness. I called Marc on a Tuesday looking for a truck that was used, fairly priced, and still warrantied. Two days later he had two for me to look at., both More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Marc Halliday
Mar 02, 2017 -

Heritage Toyota responded

Mike, It's great to hear that Marc made your truck purchase so easy. We appreciate you taking the time to share your comments on DealerRater. Thank you for choosing Heritage! #DocHolidaysellscars #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

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