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Heritage Toyota
S. Burlington, VT
4,753 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,753 reviews
November 30, 2015
Friendly atmosphere, helpful sales team! I was looking to trade in my car that my parents had bought for me while in college, and was looking into the small to mid-sized SUV market. I test dr I was looking to trade in my car that my parents had bought for me while in college, and was looking into the small to mid-sized SUV market. I test drove a Honda CR-V earlier in the day and felt that I enjoyed it, but had felt like the dealership sales team was a little hands off. I showed up at Heritage Toyota looking to test drive one of the newer RAV-4s. Marc was great from the start, steering me towards a newer certified used car that had the features I was looking for, instead of pushing me towards one of the brand new cars which would not have been financially feasible for me. Marc and Megan worked with me to get the price of the car to where I could manage, and Ben was very helpful while going through all of the tedious paperwork and explaining the warranty options. I also had a great experience with Jeremy, who walked me through all the features of my new car! Overall I had a great experience at Heritage Toyota, where everyone was extremely helpful and friendly throughout the entire process! More
by HappyRAV4owner!
Employees Worked With
Jeremy Martin, Megan Terry, Jeremy Martin, Marc Halliday
November 30, 2015
Great Experience Heritage Toyota Scion Sales People, Chuck, Connor, Rick and Travis in the Finance Department were very accommodating to my needs and went the extra mi Heritage Toyota Scion Sales People, Chuck, Connor, Rick and Travis in the Finance Department were very accommodating to my needs and went the extra mile to exceed what was originally offered (found winter tires and customized an extended service contract that fit my needs). I had a special request after I had purchased my car, they responded quickly, kept me in the loop which ended up with my request being met. I would highly recommend Heritage for your new or used car needs, they are really on your side and will do what it takes to make you a happy customer. More
by DG
November 29, 2015
The Ultimate Sales Experience Jason had talked with me before about a new truck, I was not sure that I could afford one but he kept me in mind and within a couple of months he call Jason had talked with me before about a new truck, I was not sure that I could afford one but he kept me in mind and within a couple of months he called with "My Truck"! I went in and we talked over the details - he gave me a great deal on my trade in and made the new truck possible. He was great when I had my wife come in to look it over as well. Answered all our questions ( and reanswered when my wife asked) and was wonderful to work with. I look forward to working with Jason in the future on car purchases... my wife may be in the market for a new one in a few months. Thank you Jason for such a unstressful, personalized deal; it makes a difference when spending that much money! Best Matt and Jess Psaros More
by mattp
Employees Worked With
Jason Dillon
November 29, 2015
Best sales experience Phil Devoid was our salesperson. He spent a lot of time with us and always answered my telephone calls. I really appreciated that Phil did not press Phil Devoid was our salesperson. He spent a lot of time with us and always answered my telephone calls. I really appreciated that Phil did not pressure me at all. He was very realistic in what he could do for me. He understood what I wanted and worked hard to get me the best deal I could get. I recomended him to my son. Phil told me he would take care of him. As a result my son bought a used vehicle and leased a new one. I would highly recommend Phil to anyone looking for a deal. Phil is not only my sales person but my friend. More
by larrysheri
Employees Worked With
Phillip Devoid
November 28, 2015
denied test drive I was up from Boston visiting my father in Montpelier for Thanksgiving weekend, and after trying to go "car-free" for a month, I had decided that this I was up from Boston visiting my father in Montpelier for Thanksgiving weekend, and after trying to go "car-free" for a month, I had decided that this was not working out and to explore getting a car. Toyota had some really great deals going into Black Friday, which I wanted to possibly take advantage of. However, the last two cars I had purchased I did almost on impulse, so I was going to be more cautious this time; you know, shop around a little bit. My father and I decided to drive up to Burlington, with the goal of stopping by a few dealerships, but starting with Heritage Toyota. Upon entering the showroom, I was honest, stating I was looking at either a Prius C or perhaps a Certified Used Vehicle. Was introduced to Marc Halliday. We went to his desk, he mentioned something about if I was going to purchase today or not; I of course replied honestly, "I wasn't sure, most likely not." He didn't seem all that impressed, but took my information and my license (ostensibly for the file so I could test drive.) Marc did not immediately return to his desk. Instead, I was introduced to the Sales Manager, who briskly walked over, introduced herself, and pretty much demanded I commit to buying a car the same day. I was resentful and explained (again) I wasn't sure, I have never had a Toyota so I want to get a feel for them before committing. This, apparently, wasn't the correct answer to the question. I was "politely" asked to return another day, since it was Black Friday and the end of the sales month and that "Marc's responsibility is to sell cars...they had many appointments throughout the day." IOW, they had determined that I was a waste of their time and didn't want to be bothered with me. (by the way, who the heck SCHEDULES an appointment to purchase a car?!) I took the card offered, and stormed off, leaving my poor father to awkwardly thank Marc for his time (I sure wasn't thankful). I think I tossed his card somewhere in the parking lot. Definitely not going back. I'll just go to Boch or Herb Chambers in MA and deal with them directly. (PS - thanks for ruining my day Heritage. I didn't bother stopping at any other dealerships for apprehension of receiving the same treatment) More
by 802to617
Employees Worked With
Marc Halliday
November 28, 2015
Enjoyed buying the car My wife and I just bought a used 2014 Prius from Rob Ploof at Heritage Toyota in South Burlington Vermont. Rob was extremely helpful patient and infor My wife and I just bought a used 2014 Prius from Rob Ploof at Heritage Toyota in South Burlington Vermont. Rob was extremely helpful patient and informative. He stepped us through the process with no hassles. The whole process took very little time . We would highly recommend Bob and Heritage to anyone in the market for a car ! More
by johncohn
Employees Worked With
November 26, 2015
Best overall customer service over any other dealership! I recently purchased a 2016 Toyota Tundra SR5 doublecab from Jason Dillon at heritage Toyota sales. I couldn't imagine going anywhere else to by a veh I recently purchased a 2016 Toyota Tundra SR5 doublecab from Jason Dillon at heritage Toyota sales. I couldn't imagine going anywhere else to by a vehicle Jason and the staff at heritage Toyota were freindly virtuous and respectful and Jason is a curious and knowledgable salesman that goes above and beyond for his customers. I would highly recommend Jason Dillion at heritage Toyota sales to any one making a new or used Toyota vehicle purchase. More
by Tundra05456
Employees Worked With
Nick Zagres, Jason Dillon
November 23, 2015
Jason Dillon is you guy! I bought a 2012 Prius from Jason. He told me all about the features of the vehicle before I drove it away. He paid attention to what I needed, he knew I bought a 2012 Prius from Jason. He told me all about the features of the vehicle before I drove it away. He paid attention to what I needed, he knew I knew exactly what I wanted and respected that! The financing process was speedy! I highly recommend you seek out Jason @ Heritage when buying your next Toyota! More
by kellytailer
Employees Worked With
Jason Dillon
November 17, 2015
Bought 2015 Tundra I recently purchased a 2015 Tundra. I had done a lot of research and knew which one I wanted. I worked with Dan and in a couple hours we had a good d I recently purchased a 2015 Tundra. I had done a lot of research and knew which one I wanted. I worked with Dan and in a couple hours we had a good deal at a fair price. The experience was pleasant and much better than I've had at other dealerships. I would absolutely recommend Heritage, specifically Dan. More
by Chris W
Employees Worked With
November 13, 2015
A Great Deal Thank you to Jason Dillon of Heritage Toyota for making it possible for me and my husband to get the van of our dreams. Leather interior, moon roof, Thank you to Jason Dillon of Heritage Toyota for making it possible for me and my husband to get the van of our dreams. Leather interior, moon roof, fully loaded . . . we love our new 2015 Toyota Sienna and all the room for putting the gear we need for our band in it. Finally enough room for everything! We were worried we would not be able to afford it, but thanks to the great deal we got from Jason, we are now loving our new van. Thank you to the whole team at Heritage for making our dream a reality. More
by hotboxhoney
Employees Worked With
Jason Dillon
