Heritage Toyota

My experience at Heritage Toyota has been 100% better than any other car buying experience. I was not forced to talk about money or fill out a "client needs analysis" which lacks personal touch. Instead than any other car buying experience. I was not forced to talk about money or fill out a "client needs analysis" which lacks personal touch. Instead, I told Dave exactly what I was looking for, and without any questions- he pulled up the cars that I wanted to get a feel for, and let me test drive them. Dave was absolutely focused on making my car driving experience positive, and when I had questions about the cars, he was extremely knowledgeable and always had an honest answer. I found him to be very sympathetic to my situation, in wanting to find a fuel efficient car, with exactly the options that I wanted. He never had me compromise my goals in finding the best fit, and never had me even compromise my financial goals in searching for the right car. And the entire time, he had a wonderful attitude. He had some great stories about his own family, and life which added character to the experience, and ultimately, I did not feel like this was solely a business transaction. I am proud to know the fabulous work ethic and personal values of Dave and his team at Heritage. If you're looking for honesty and intelligence in finding your car, then you need to speak with Dave Juenker, and you need to visit Heritage. They do a lot of business for the exact reason that they are simply wonderful. Thank you to the Heritage Team. More

Process of buying the car was very easy, and I did not feel any pressure. I went into the dealership knowing what I wanted and how much it should cost. When I saw the paper for how much the lease was goin feel any pressure. I went into the dealership knowing what I wanted and how much it should cost. When I saw the paper for how much the lease was going to cost and the numbers matched up to what I expected, I knew I didn't have to worry about getting ripped off. Working with Mason Maltais was very enjoyable, and he did a great job setting everything up and getting me into a new car. I don't have a lot of experience buying new cars, but I can say that you shouldn't have trouble at Heritage Toyota. More

The staff at Heritage Toyota were very helpful at answering all my questions and ensuring my satisfaction with my sales experience. They were friendly, and treated me with respect. Since the purcha answering all my questions and ensuring my satisfaction with my sales experience. They were friendly, and treated me with respect. Since the purchase of my vehicle, the service department has been excellent also. More

Our 2012 Highlander Limited was delivered to our door in the Northeast Kingdom on Sunday, 22 July by Caitlin Junger. I wish to underscore this fact because it marked and epitomized the completion of the mo the Northeast Kingdom on Sunday, 22 July by Caitlin Junger. I wish to underscore this fact because it marked and epitomized the completion of the most professional, relaxed, and competent new car transaction I have experienced in my 38 years of purchasing five different Toyotas in two states from three different dealers. Caitlin Junger's attention to our needs was superb. She welcomed us to Heritage, listened closely to our preferences and rapidly facilitated the purchase of the car we wanted. No pressure, no hype, and no gaming -- just attentive professionalism. Her assistance in the show room would have elicited a "5-star" review from us, but when we noted we might have some logistical problems getting the vehicle back to our home in Orleans County as soon as we might like, she offered to deliver the car over the weekend. Her offer of assistance beyond the sale was utterly unexpected and represented a measure of thoughtfulness and generosity that we found unprecedented in our experience with car dealers. Finally, Nick Zagres quickly completed the transaction, offered the expected add-ons and respected our preferences regarding them. His responsiveness and professionalism made what is often the most unpleasant part of buying a car, remarkably relaxed and, quite simply easy. More

Our overall experience was excellent, we came up from Mass. Plan on returning to hopefully work with Mason and Jeff, in the finance department, in 3 years. Mass. Plan on returning to hopefully work with Mason and Jeff, in the finance department, in 3 years. More

I love my new 'used' car! Jason and John were great and were really helpful with what can sometimes be a stressful process! Thanks guys! were really helpful with what can sometimes be a stressful process! Thanks guys! More

I first met Paul in the fall of 2011 when I started looking for a used Tacoma. He was very knowledgeable and informative, but never did the hard sell (unlike other dealers that I contacted). After nine looking for a used Tacoma. He was very knowledgeable and informative, but never did the hard sell (unlike other dealers that I contacted). After nine months of searching I realized that buying new was my best option, and called Paul again. In short order he had exactly the truck that I wanted, at a price that was as good as or better than anyone else's. Paul was great to work with, and if my experience with Heritage during the research and purchase phase is matched in the maintenance phase I'm going to be thrilled. And by the way, I really love that truck! More

Heritage Toyota and Conor McQuade are deserving of the excellent rating because they are attentive to the buyer every step of the way. The quality of service and level of friendliness is perfect. Conor is excellent rating because they are attentive to the buyer every step of the way. The quality of service and level of friendliness is perfect. Conor is exceptional and I recommend him to any future Prius owner. More

I came in to get my 2010 carolla worked on. Took a tour of the cars in the upper lot and while up there mike approached me. At the end of the day because of his work ethic exsperience and people skills i of the cars in the upper lot and while up there mike approached me. At the end of the day because of his work ethic exsperience and people skills i went from servising one vehicle to leavng with a 2012 toyota Tundra. Much appreciate mike and mary More