Heritage Toyota

Very Pleased Chuck was very professional and listened to what we wanted and was able to deliver just what we asked for. He was very easy and pleasant to deal with Chuck was very professional and listened to what we wanted and was able to deliver just what we asked for. He was very easy and pleasant to deal with. Appreciate his personable attitude and interest in knowing what the customer is looking for. More

Exceeds Expectations Again This was my second purchase at Heritage and fully satisfied. They worked hard to get me the best deal possible along with a great interest rate. Highl This was my second purchase at Heritage and fully satisfied. They worked hard to get me the best deal possible along with a great interest rate. Highly recommend!! More

Happy with Sales and Service My experience with Heritage Service has always been excellent, the people are polite, explain everything, and the work is always satisfactory. I rec My experience with Heritage Service has always been excellent, the people are polite, explain everything, and the work is always satisfactory. I recently bought a new Rav4 and was very pleased with the sales team, particularly Angus Gunn, who was patient and pleasant throughout. I particularly appreciated the time he took to explain the particulars that were new to me on the Rav. Also thanks to Daniel, who helped me locate the items I forgot to take out of my trade-in. More

Excellent experience I recently purchased a Hybrid Rav4 from Roger Patterson and was very pleased with the experience, from the test drive to being handed the keys. Roger I recently purchased a Hybrid Rav4 from Roger Patterson and was very pleased with the experience, from the test drive to being handed the keys. Roger did not pressure me and negotiated a deal I was comfortable with. I love the car! This was my third lease/purchase from Heritage and I highly recommend them! More

Service Was having problem with parking brake release, pull in to the service bay without appointment. I was taken care of in a matter of minutes. Service was Was having problem with parking brake release, pull in to the service bay without appointment. I was taken care of in a matter of minutes. Service was unreal and the service advisor Patti Bowdy was just great. More

Excellent Service The Service Team is always helpful. As soon as you enter the facility they take care to make sure they understand the service you require. I appreci The Service Team is always helpful. As soon as you enter the facility they take care to make sure they understand the service you require. I appreciate having the alignment checked each time I go, it sure has saved on tires and mileage! More

Amazing experience Walked in to do a test drive. Was helped immensely by Angus Gunn. Not only helped is realize that we didn't want our first car choice but helped us fi Walked in to do a test drive. Was helped immensely by Angus Gunn. Not only helped is realize that we didn't want our first car choice but helped us find something we did want. Extremely helpful, not pushy, and very enthusiastic. More

Tacoma issues & proactive customer service When I bought my Tacoma from the H-team at Heritage I was making a specific choice based on brand, both of the vehicle and the dealership. Unfortunate When I bought my Tacoma from the H-team at Heritage I was making a specific choice based on brand, both of the vehicle and the dealership. Unfortunately my truck has ended up with a serious corrosion issue where the frame has failed. This situation is quite disappointing - both because of the truck's otherwise great fit to my lifestyle and the very high hopes I had to NOT have to deal with such an issue. I feel that the communication around such a situation could and should be better - specifically given the bad history that the Tacoma frames have at this point. I feel like I am having to do quite a lot of work to resolve this issue ... I am grateful for the respectful way in which Heritage has handled my frustrations. The frame failure and hopeful replacement is still an ongoing difficulty. I have hopes that with the help of the H-team and Toyota corporate, an acceptable solution is possible. If you are buying a used Tacoma truck, I recommend doing quite a lot of research prior to committing to the purchase. I can recommend Heritage for their decency and customer service and will update this review once I know the full resolution of my case. Thank you to the H-team for your help in this matter! More

Excellent Service Love these guys! Incredible customer service, amazing facility, super efficient getting in and out, quality work, decent rates... Wouldn't bring my Love these guys! Incredible customer service, amazing facility, super efficient getting in and out, quality work, decent rates... Wouldn't bring my Tacoma anywhere else!! Tom in the service department was extremely helpful and considerate with my service problem. Keep up the great work! More

Knowledgable and Kind Staff Lovely staff! Extremely helpful and courteous. I worked with with Roger and Conor, in the lease of my Rav4 and Nick in finance. All three were awesome Lovely staff! Extremely helpful and courteous. I worked with with Roger and Conor, in the lease of my Rav4 and Nick in finance. All three were awesome! A new vehicle is so stressful and they all couldn't have been more reassuring. I told them what I was looking for and they found the perfect fit for me. I couldn't recomend this dealership or these gentlemen more! More