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Heritage Toyota

S. Burlington, VT

4.9
4,218 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,218 reviews

November 27, 2012

After disappointing attempts to work with dealers in my area I found Heritage through an online search for the vehicle I was looking for. From my first conversation to my last I was pleasantly surprised a More

by WorthTheTrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres
Nov 27, 2012 -

Heritage Toyota responded

WorthTheTrip, Thank you for taking time out of your day to share your feedback with Nick, Steve, Ryan, and the rest of the H-Team here at Heritage Toyota Scion; we really appreciate it. I'm very glad to hear that Heritage Toyota Scion treated you right from first phone calls to final delivery, and that working with Ryan was a great fit for your needs. Thank you for travelling to South Burlington and choosing Heritage Toyota Scion, welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

November 22, 2012

Just leased a 2013 Tacoma and absolutely love it! Didn't really need a new truck, but saved money by moving to a lease. I specifically wanted a blue truck, which as it turns out is very difficult to find! H More

by mayerkim55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd
Nov 23, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Eleni. I am pleased to hear that your time in our showroom was enjoyable and that Eleni was able to find the truck you were looking for. On behalf of Eleni and all of us at Heritage Toyota Scion, I hope you enjoy your new Tacoma and we look forward to seeing you again soon, Yours Dave Machaven President Heritage Toyota Scion

November 21, 2012

Great experience with Sara. She is very informative. I would refer her to anyone that is looking for a new or used car, and I already did so. She is very pleasent to work with. Thank you Sara for your tim More

by Nancy Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2012 -

Heritage Toyota responded

Nancy, Thank you for sharing your feedback from working with Sara. I am pleased to hear that she was able to make the purchase of your new vehicle an enjoyable experience, and that you are enjoying your new Rav4. We look forward to seeing you in the service lane, Yours, Dave Machavern President Heritage Toyota Scion

November 20, 2012

The overall experience has been great with the dealership and service department. The service department really goes out of there way to help the customer. More

by bobforest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi and Ray (service reps)
Nov 20, 2012 -

Heritage Toyota responded

Bob, Thank you for taking the time to share your feedback from your recent visit to our service department. On behalf of everyone on our service team, I hope you enjoyed your visit to our new facility. I am pleased to hear that Brandie and Ray were able to make your experience and enjoyable one, and we look forward to seeing you again soon, Yours, Dave Machavern President Heritage Toyota Scion

November 13, 2012

Sara was extremely helpful, knowledgeable, relaxed, respectful, and friendly. She listened to our needs and found the right car for us! We would recommend her to any of our friends or co-workers. More

by GeorgeLeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2012 -

Heritage Toyota responded

GeorgeLeal, Thank you for taking time out of your schedule to review your most recent experience with Heritage Toyota Scion online, we really appreciate it. I'm glad to hear that you were impressed with Sara and she was able to work through the purchase with you. Thank you for the kind words and recommendations, we look forward to seeing you in our new service and parts building. If you have any questions or need assistance setting up anything in your new vehicle, please don't hesitate to call or stop by the showroom (which will be temporarily moved to the back of the building, beginning next week). On behalf of Sara and the rest of the H-Team, thank you for choosing Heritage Toyota Scion! Sincerely, Dave Machavern President Heritage Toyota Scion

November 13, 2012

Good, friendly, no nonsense, stress-free experience at Heritage Toyota. I will definitely recommend you guys to others. Thank you Connor McQuade and Mary Rodriguez. More

by alex.comtois.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Rodriguez
Nov 13, 2012 -

Heritage Toyota responded

Alex, Thank you for taking the time to share your feedback with Mary, Conor, and the rest of the H-Team here at Heritage Toyota Scion. I'm glad to hear you had a stress-free, enjoyable experience and will recommend us to others. Again, thank you for sharing your feedback and for choosing Heritage Toyota Scion. Welcome to the H-Team, we look forward to seeing you in our new service and parts building. Yours, Dave Machavern President Heritage Toyota Scion

October 28, 2012

It was a pleasure working Rich. He was very friendly and understood my needs. He helped me get the car I wanted with the details that were important to me. He was willing to work with me until the deal wa More

by gnawltr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Rich. I am pleased to hear that he was able to help you find the right vehicle to fit your budget and your needs. On behalf of all of us at Heritage Toyota, I hope you enjoy your new vehicle, and we look forward to seeing you in our new service center soon, Yours, Dave Machavern President Heritage Toyota Scion

October 24, 2012

A phone call to Heritage put me in touch with Mason A phone call to Heritage put me in touch with Mason Maltais, an appointment was made and I met with him that afternoon. The Toyota Highlander was More

by BARBARA HOLMSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2012 -

Heritage Toyota responded

Barbara, Thank you for taking the time to share your feedback from working with Mason. I am glad he was able to make the purchase of your new Highlander enjoyable and stress-free, and that he was able to help you find the right payment option to fit your budget. On behalf of Mason and all of us at Heritage Toyota Scion, I hope you enjoy your new Highlander, and we look forward to seeing you in the service lane, Yours, Dave Machvern President Heritage Toyota Scion

October 22, 2012

Overall we had a great experience with the folks at Heritage. I would recommend this dealership to others. We bought a certified used car and were happy with the inspection and the detailing of the v More

by benoutofdoors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres
Oct 24, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your time in our showroom. I am pleased to hear that the purchase of your new car was an enjoyable experience, and that our service and detailing staff delivered it in perfect condition. On behalf of all of us at Heritage Toyota, I hope you enjoy your new vehicle, and we look forward to seeing you in the service lane, Yours, Dave Machavern President Heritage Toyota Scion

October 21, 2012

From the first time Caitlin greeted me as I walked through the door, I felt well served. It took me a few cars and about one month to decide on the right vehicle for my needs, but Caitlin was attentiv More

by amfowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Caitlin. I am glad to hear she was able to make your purchase experience an enjoyable one, and that she was able to help you find the right vehicle to fit your needs. On behalf of Caitlin and all of us at Heritage Toyota, I hope you enjoy your new vehicle, and we look forward to seeing you in the service lane at our new service center for your first maintenance visit, Yours, Dave Machavern President Heritage Toyota Scion

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