Heritage Toyota

Conor was very personable and was helpful not only with helping me find what I wanted (even though I found out that I didn't even know it yet) but he also guided me away from things that wouldn't help me a helping me find what I wanted (even though I found out that I didn't even know it yet) but he also guided me away from things that wouldn't help me and why. He also had no problem telling you he wasn't 100% sure and checking with someone who did know the answer to my questions. I'd recommend him to anyone who mentioned needing a new or used car. More

My purchase timeline was about six weeks, from the time I first looked at a Tacoma and when I finally purchased it. Steve spent a lot of time with me in July explaining the options and costs, but as the end first looked at a Tacoma and when I finally purchased it. Steve spent a lot of time with me in July explaining the options and costs, but as the end of the month came there was no pressure to make a decision and close the deal. He was very patient and graciously accepted my timeline. He contacted me only at times we had agreed upon. I really dislike aggressive sales people, so Steve could not have been a better fit for me. We finally closed the deal in mid-August. The Tacoma was the only Toyota I was interested in, and Steve knew the model very well. No question elicited a "I'll have to get back to you" response. I also looked at a Nissan Frontier, which had much better incentives, but in the end I felt a loyalty to Steve and the time he had patiently invested. You buy cars from people, not companies, and in this case the personality was a significant factor. There was quite a contrast between Steve and the sales person at the Nissan dealership. After Steve and I finished the price negotiation, I was introduced to Jeff, who is another gem. Jeff explained the financing options, the extended warranties, and other options in detail. I bought them all because of my needs. Again, no pressure, just choices backed up with facts and explanations. I cannot suggest a single thing that either of these guys could have done differently. When I return to buy another vehicle I will be asking for them. I now look forward to being equally impressed with the service department. More

Our experience at Heritage Toyota was great. Steven was very professional, friendly and helpful. He answered every question we had and explained everything about the vehicle. Because of Steven and his dedi very professional, friendly and helpful. He answered every question we had and explained everything about the vehicle. Because of Steven and his dedication to Toyota vehicles and showing us every little detail we ended up buying a Toyota. He even sat in the back seat and showed us how to set up my phone and how everything worked. We've never owned a Toyota before but because of the service I'm sure we will get another. Adam took care of the financial end and he was also very friendly and great to work with. Outstanding job!!!! Thanks again More

Steve was extremely friendly, helpful and gave honest answers and useful suggestions without pressuring us into to accepting unwanted features and services. He helped guide us in our selection of a cap f answers and useful suggestions without pressuring us into to accepting unwanted features and services. He helped guide us in our selection of a cap for our new truck and over saw the details of having it fitted and ready by the time promised. We strongly recommend him and Heritage Toyota to anyone buying a car or truck. More

I was so pleased with how easy Conor McQuade made ending my previous lease and getting right into my next vehicle! I thought that it was going to be complicated and a real pain, and he made it quick and sim my previous lease and getting right into my next vehicle! I thought that it was going to be complicated and a real pain, and he made it quick and simple. Conor was friendly, polite and, to me most importantly, patient. I would recommend friends/family to lease from Heritage Toyota and that they ask for Conor specifically to be their sales associate. More

Aleta was great! She was so friendly and really made us feel comfortable. I settled on a 2000 toyota corolla and she was fantastic while we were running down our options. feel comfortable. I settled on a 2000 toyota corolla and she was fantastic while we were running down our options. More

We cannot say enough good things about our experience with Heritage Toyota today. We had a very specific price range in mind and were not pressured into purchasing or looking at anything that would not with Heritage Toyota today. We had a very specific price range in mind and were not pressured into purchasing or looking at anything that would not be a good fit for us. Mike was so helpful, fun to talk to, and checked in on us frequently while we were waiting to hear about financing. We will be sure to recommend Heritage Toyota and especially Mike James to our friends and family. Thank you so much. Chris & Wendy Dente More

My experience at Heritage Toyota has been 100% better than any other car buying experience. I was not forced to talk about money or fill out a "client needs analysis" which lacks personal touch. Instead than any other car buying experience. I was not forced to talk about money or fill out a "client needs analysis" which lacks personal touch. Instead, I told Dave exactly what I was looking for, and without any questions- he pulled up the cars that I wanted to get a feel for, and let me test drive them. Dave was absolutely focused on making my car driving experience positive, and when I had questions about the cars, he was extremely knowledgeable and always had an honest answer. I found him to be very sympathetic to my situation, in wanting to find a fuel efficient car, with exactly the options that I wanted. He never had me compromise my goals in finding the best fit, and never had me even compromise my financial goals in searching for the right car. And the entire time, he had a wonderful attitude. He had some great stories about his own family, and life which added character to the experience, and ultimately, I did not feel like this was solely a business transaction. I am proud to know the fabulous work ethic and personal values of Dave and his team at Heritage. If you're looking for honesty and intelligence in finding your car, then you need to speak with Dave Juenker, and you need to visit Heritage. They do a lot of business for the exact reason that they are simply wonderful. Thank you to the Heritage Team. More

Process of buying the car was very easy, and I did not feel any pressure. I went into the dealership knowing what I wanted and how much it should cost. When I saw the paper for how much the lease was goin feel any pressure. I went into the dealership knowing what I wanted and how much it should cost. When I saw the paper for how much the lease was going to cost and the numbers matched up to what I expected, I knew I didn't have to worry about getting ripped off. Working with Mason Maltais was very enjoyable, and he did a great job setting everything up and getting me into a new car. I don't have a lot of experience buying new cars, but I can say that you shouldn't have trouble at Heritage Toyota. More

The staff at Heritage Toyota were very helpful at answering all my questions and ensuring my satisfaction with my sales experience. They were friendly, and treated me with respect. Since the purcha answering all my questions and ensuring my satisfaction with my sales experience. They were friendly, and treated me with respect. Since the purchase of my vehicle, the service department has been excellent also. More