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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

February 13, 2014

Megan was an absolute pleasure to work with. She was patient, informative, and quick to respond to any request or question. She was respectful of our process and timeline for purchasing our new Sienna More

by Elzywick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Megan Terry
Feb 18, 2014 -

Heritage Toyota responded

Elzywick, Thank you for choosing Heritage Toyota Scion and for leaving your feedback with us on Dealer Rater, we really appreciate it. I'm glad to hear that working with Megan was a great fit for your needs and that she got you into a new Sienna! Thank you for the kind words of recommendation, we hope you're enjoying your new van. Welcome to the H-Team! Thank you, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

February 13, 2014

I previously wrote a negative review but should have waited to write it until after I spoke to my sales person. I wish I could delete my negative review, but I can't. I was frustrated that I don't get More

by shanac157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2014 -

Heritage Toyota responded

Shanac157, Thank you for taking the time to write an updated review - we really appreciate it. And thank you for your understanding during this miscommunication. We do want our customers to leave the showroom happy and we're very glad that we were able to come to a resolution. If you ever have any other questions or concerns, please feel free to call us or stop by the showroom. Thank you, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

February 13, 2014

I have purchased all 4 of my Camry's from Heritage. It was a absolute pleasure to work with Megan Terry. She worked extremely hard for me to get the deal that I wanted. She is one of the most profess More

by Deb1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Feb 18, 2014 -

Heritage Toyota responded

Deb1953, Thank you for taking the time to review Heritage Toyota Scion and Megan Terry on Dealer Rater, we really appreciate it. I'm glad to hear that you're a return customer - and with 4 Heritage purchases! Thank you! We truly appreciate your patronage and will strive to continue to bring you the best possible experience. Thank you again for returning to Heritage Toyota Scion. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

February 11, 2014

Megan Tery was great! She kept everything simple and fun! I would recommend her style to everyone! The service manager was also very pleasant to negotiate wihich made it easy to make my decision! More

by mort1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Feb 13, 2014 -

Heritage Toyota responded

Thank you for taking the time to post this review! I am glad that Megan was able to make your purchase experience a fun one and that you found the negotiations to be to your liking. I hope you are enjoying your new car and look forward to seeing you in our service department in 5,000 miles. Thank you for your business, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

February 01, 2014

Had a fantastic experience buying a used Scion at Heritage Toyota. Came in not exactly knowing what I was looking for, or even what to ask, and Megan and Nick were very helpful and patient. Nick work More

by poste42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry
Feb 13, 2014 -

Heritage Toyota responded

Thank you so much for saying so! I am glad that Nick was able to work with you to get the protection you wanted on your Scion. I look forward to keeping it in top shape in our service department. Thank you again for both the review and your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

January 17, 2014

Larry and Adam were both a pleasure to work with. They worked with me from the beginning of my car search to help me into the car that I saw myself driving. I can express how much I appreciated their pat More

by ckeats802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 07, 2014

You will not find a more personable gentleman than Conor McQuade. Conor is friendly, funny, knowledgeable and genuinely out to make your experience at Heritage be the best it can be. He values your time, More

by jonlynch71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 02, 2014

It is my privilege to write this review since I had such a wonderful experience purchasing my car from Heritage Toyota through their sales representative Megan Terry. One of the things I've always found st More

by RoseRohm1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
December 31, 2013

Megan was great. She listened to every question, thought, and possibility I threw at her. She kept on grinning and bearing it. She was positive, patient, knowledgeable and very detailed in explaining every More

by mamaheidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
December 19, 2013

Absolutely outstanding experience with my sales rep, Megan Terry, she was knowledgeable, had a good understanding of what I was looking for and was able to find the car I would be happy with. She gave More

by debs1vt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
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