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Heritage Toyota

S. Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

March 01, 2024

It was a pleasure working with Frankie; friendly, knowledgeable and professional; excellent communication throughout the process. It was also a pleasure dealing with Rob in finalizing the finance. More

by echo.bernarda54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie, and that he and our team were able to help make the process of choosing a new Toyota a smooth and enjoyable one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 29, 2024

Frankie was super helpful when it came to leasing my first car! He was super knowledgeable and very quick to respond to emails and questions I had. Highly recommend him and heritage Toyota!! More

by devonnn97
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Heritage Toyota responded

Devon, Thank you for taking the time to share your feedback, and welcome to the Heritage family! We are so glad to hear that you enjoyed working with Frankie to lease your first new Toyota, and that everything went smoothly! We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 29, 2024

We arrived at Heritage Toyota to begin our new car search. We met Adam on the lot and he immediately took the time to help us in our search. Adam was knowledgeable about the cars and helped us with th More

by RPS_52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that he was able to help choose the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 29, 2024

I’ve owned 6 Toyotas, 5 of which I’ve purchased at Heritage Toyota in Burlington. I knew what I wanted and Adam made it happen. It was a fast, easy deal. Thanks Adam! More

by Jerryjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Heritage Toyota responded

Jerry, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are so glad to hear that you enjoyed working with Adam to shop for Toyota #6, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 29, 2024

The customer service sales rep needs training in the customer service areas. He lacks professionalism lacks communication skills. More

by cwood4000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Safford
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to learn more about the details of your visit, so that we may better better serve our customers in the future. With that in mind, we would like to invite you to contact our customer relations manager, Adam Miller. He can be reached directly at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

February 28, 2024

Matt was very responsive, helped us with our trade-in, and took extra time after the sale to teach us some features of our new car. Matt is a great guy!! More

by Amy.hawley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Heritage Toyota responded

Amy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to navigate your transition to your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 28, 2024

Jason was extremely patient and sat for many hours with me as I figured out my first car purchase. I did not feel rushed or pressured, and that is a testament to his professionalism. I am very pleased with More

by awageling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
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Feb 29, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and welcome to the H-Team family! We are so glad to hear that you enjoyed working with Jason, and that he was able to help make purchasing your first new Toyota smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

February 28, 2024

Jason was very helpful and made the process super easy. I'm glad I put my trust in him and Heritage Toyota. Thanks Jason! More

by kylemalm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
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Feb 29, 2024 -

Heritage Toyota responded

Kyle, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to shop for your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 28, 2024

Jason was so helpful and amazing! Could not be more grateful for his hard work. Thank you, Jason for putting me in an amazing vehicle and making it as easy as possible for me! More

by abbeybcivil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Report | Print
Feb 28, 2024 -

Heritage Toyota responded

Abbey, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 27, 2024

As I had never bought a hybrid before, Seth made it so easy. He was very helpful and answered all my questions. He also offered to help if I had any future questions. I am loving my new car so far. Thank More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Heritage Toyota responded

Judy, Thank you for taking the time to share your feedback, and congratulations on your first new Toyota Hybrid! We are so glad to hear that you enjoyed working with Seth to shop for it, and that he was able to make sure everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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