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Heritage Toyota

S. Burlington, VT

4.9
4,239 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,239 reviews

August 13, 2015

Excellent We love Heritage! Brandie Holland is amazing, she is extremely knowledgable when it comes to all aspects of the vehicles. We are always very pleased w More

by Lymanfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandie Holland
Aug 13, 2015 -

Heritage Toyota responded

Lymanfamily, Thank you for your lovely review! Nice to hear Brandie is doing such a great job. We appreciate you taking the time to post on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2015

worth the wait I was looking to purchased a new 4Runner this summer and wanted a very specific package and color combo, one that is actually hard to find. Chuck Hein More

by MountainMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chuck Heingartner
Aug 12, 2015 -

Heritage Toyota responded

MountainMan, We appreciate the five star review. That’s great that Chuck was able to get you the vehicle you were looking for. Thank you for taking the time to post on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2015

A Great Truck, Awesome People to Work With! My salesperson, Eleni, was extremely patient with my demands. I have been buying and leasing Toyotas from Heritage for years. They are top shelf, from More

by Nbrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd
Aug 12, 2015 -

Heritage Toyota responded

Nbrew, Thank you for the endorsement of Eleni and the rest of the team at Heritage Toyota sales and service. What a great review! We appreciate your comments. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2015

Continues to impress! We recently purchased another vehicle from heritage and couldn't be happier! Chuck made the transaction quick and easy while still making sure a More

by Happy buyer
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 13, 2015 -

Heritage Toyota responded

Happy buyer, What a great review! Thank you for posting. Glad you enjoyed working with Chuck. Nora Krom Customer Relations Specialist Heritage Automotive

August 07, 2015

Heritage is a great choice! Chuck was great! He made things happen fast and always responded to all my questions quickly. He made it a smooth experience. You cannot beat Heritage More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 07, 2015 -

Heritage Toyota responded

Satisfied Customer, Well, your screen name says it all! Thank you for the five star review. We appreciate your continued business. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 07, 2015

The best Seevice Ever I have been buying and Leasing cars for many years and Heritage Toyota and Scion is the best I have ever seen from the top down service and parts Paul More

by Cbarnot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire Service and Parts team!!'
Aug 07, 2015 -

Heritage Toyota responded

Vt boy, We appreciate you taking the time to share your thoughts. Thank you for the kind words about the entire Heritage Toyota team! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 07, 2015

love my Rav4 Great people Phil Devoid was a pleasure to deal with The finance guy was good also once they got to us ...we sat for a while More

by phillycheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Devoid
Aug 12, 2015 -

Heritage Toyota responded

phillycheese, Thanks for the review! Glad you’re loving that Rav4. It's good to hear that Phil was so great to work with. I apologize for the wait for the finance portion of the purchase process. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 06, 2015

I'd buy a car from Heritage Toyota again I'd visited and abruptly walked out of several dealerships over the past couple of months because I'm easily annoyed by sales gimmicks or attempts at More

by Claus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Aug 06, 2015 -

Heritage Toyota responded

Claus, Thank you for your thoughtful review. We welcome your feedback and will take your concerns under advisement. While I’m sorry the experience did not completely meet your expectations, I’m glad Angus was helpful in making the car buying process smooth. Enjoy your new vehicle. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 06, 2015

Most honest sales manager i've ever met. I had been shopping for a good used heavy duty pickup truck for several months, I stopped at every dealer in Burlington that sells heavy duty trucks More

by matty12986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Aug 07, 2015 -

Heritage Toyota responded

matty12986, Thank you for your review. Good to hear that Megan provided such a great purchasing experience. Enjoy your truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 04, 2015

Great service at Heritage Toyota Dealership bends over backwards to be helpful and give high quality service. A special shout out goes to Jim Thayer who has transported me back and f More

by Westford commuter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Thayer
Aug 04, 2015 -

Heritage Toyota responded

Westford commuter, Thank you for highlighting what a great job Jim is doing! We know taking time out of a busy schedule to get your vehicle serviced can be challenging. So, it’s nice to hear good things about such an important part of our service team. Nora Krom Customer Relations Specialist Heritage Automotive Group

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