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Heritage Toyota
S. Burlington, VT
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,172 reviews
March 24, 2024
Frankie was extremely helpful and his communication skills were top notch. He always kept us informed. He is very knowledgeable and personable. We would highly recommend him. Melanie and Ernie Clerihew skills were top notch. He always kept us informed. He is very knowledgeable and personable. We would highly recommend him. Melanie and Ernie Clerihew More
by gartenmom
March 23, 2024
This was my second lease with Mat. He made me feel comfortable discussing my nice-to-haves and must-haves in my next vehicle, as well as answering any of my curious questions. I apprec He made me feel comfortable discussing my nice-to-haves and must-haves in my next vehicle, as well as answering any of my curious questions. I appreciate that I feel like I'm discussing this with an old friend and I have someone looking out for my best interests. More
by Michelle
Employees Worked With
March 23, 2024
Working with Joe was extremely helpful - he made the car leasing process so easy and enjoyable. The service I received was exceptional and I would recommend Heritage Toyota to anyone looking for a car! leasing process so easy and enjoyable. The service I received was exceptional and I would recommend Heritage Toyota to anyone looking for a car! More
by emilybratt
March 18, 2024
Frankie was exceptional to work with. I was in a tricky situation and had limited options, but he was patient, communicative, and respectful the entire time. I felt heard and was not made I was in a tricky situation and had limited options, but he was patient, communicative, and respectful the entire time. I felt heard and was not made to feel like I was out of my depth with my situation. He made sure to explain everything and was extremely dedicated to helping me find the right vehicle at the right price point. This car buying experience was leaps and bounds better than I anticipated and Frankie was instrumental in making that happen. I cannot recommend Frankie and Heritage Toyota enough. More
by bmcgregor
March 18, 2024
Good experiemce and helpful. The lease had been extended 3 times beyond expiration. Frankie kept me updated through it all. A big thank you! ~~ Jan DeSarno The lease had been extended 3 times beyond expiration. Frankie kept me updated through it all. A big thank you! ~~ Jan DeSarno More
by jandesarno
March 16, 2024
Joe Mount was amazing to work with. He has been very helpful even after I bought my 2024 Venza. I would recommend him to anyone looking to buy a new or used vehicle He has been very helpful even after I bought my 2024 Venza. I would recommend him to anyone looking to buy a new or used vehicle More
by bashavt
March 16, 2024
I'm always treated with respect and listened to at this dealership . I never feel that my time is being wasted, no game playing. dealership . I never feel that my time is being wasted, no game playing. More
by Pariecki
March 16, 2024
James made my car buying experience easy and pleasant. I appreciated the messages with updates about the status of the vehicle. Thank you! I appreciated the messages with updates about the status of the vehicle. Thank you! More
by Alina
Employees Worked With
March 15, 2024
Working with Frankie and Heritage was the greatest experience in car buying I have gotten so far. Frankie had answers to all the questions we had about the car. He helped us through the whole process experience in car buying I have gotten so far. Frankie had answers to all the questions we had about the car. He helped us through the whole process and advised us well on the different choices we had. More
by linooropeza
Employees Worked With
March 14, 2024
Heritage Toyota was excellent. James was great and very patient with me. He helped me choose between the couple cars I was interested in, helped me narrow in on the options/colors James was great and very patient with me. He helped me choose between the couple cars I was interested in, helped me narrow in on the options/colors I wanted, gave me constant updates about my cars arrival time, and most importantly, for me, he did all this quickly and efficiently. I did not expect buying a car to be this easy. Everyone I interacted with at Heritage was great and I left with the perfect car for me. More
by Kwells404
