Heritage Toyota
S. Burlington, VT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent service Amber provided excellent customer service. She was professional & personable. She listened and responded well to my questions. She was very thoroug Amber provided excellent customer service. She was professional & personable. She listened and responded well to my questions. She was very thorough on both check-in and check-out. The waiting area was well maintained. More
So confident we drove from CT We had a frame replaced on our Tacoma. Although we could have had this done in CT, we chose Heritage! The service and information we received with the We had a frame replaced on our Tacoma. Although we could have had this done in CT, we chose Heritage! The service and information we received with the pre buy inspection was priceless, as this was a private party sale. Knowing there was an open recall, we shopped around for a dealership to perform the work. We kept coming back to " wish Heritage was closer". WE went back to VT! More
Great car purchase experience! Angus was great! We know what we wanted to pay and which car we wanted. He made sure to make himself available when we needed him and we quickly cam Angus was great! We know what we wanted to pay and which car we wanted. He made sure to make himself available when we needed him and we quickly came to the right deal. I would not hesitate to recommend a car purchase over there! More
Friendly atmosphere, helpful sales team! I was looking to trade in my car that my parents had bought for me while in college, and was looking into the small to mid-sized SUV market. I test dr I was looking to trade in my car that my parents had bought for me while in college, and was looking into the small to mid-sized SUV market. I test drove a Honda CR-V earlier in the day and felt that I enjoyed it, but had felt like the dealership sales team was a little hands off. I showed up at Heritage Toyota looking to test drive one of the newer RAV-4s. Marc was great from the start, steering me towards a newer certified used car that had the features I was looking for, instead of pushing me towards one of the brand new cars which would not have been financially feasible for me. Marc and Megan worked with me to get the price of the car to where I could manage, and Ben was very helpful while going through all of the tedious paperwork and explaining the warranty options. I also had a great experience with Jeremy, who walked me through all the features of my new car! Overall I had a great experience at Heritage Toyota, where everyone was extremely helpful and friendly throughout the entire process! More
Great Experience Heritage Toyota Scion Sales People, Chuck, Connor, Rick and Travis in the Finance Department were very accommodating to my needs and went the extra mi Heritage Toyota Scion Sales People, Chuck, Connor, Rick and Travis in the Finance Department were very accommodating to my needs and went the extra mile to exceed what was originally offered (found winter tires and customized an extended service contract that fit my needs). I had a special request after I had purchased my car, they responded quickly, kept me in the loop which ended up with my request being met. I would highly recommend Heritage for your new or used car needs, they are really on your side and will do what it takes to make you a happy customer. More
Best sales experience Phil Devoid was our salesperson. He spent a lot of time with us and always answered my telephone calls. I really appreciated that Phil did not press Phil Devoid was our salesperson. He spent a lot of time with us and always answered my telephone calls. I really appreciated that Phil did not pressure me at all. He was very realistic in what he could do for me. He understood what I wanted and worked hard to get me the best deal I could get. I recomended him to my son. Phil told me he would take care of him. As a result my son bought a used vehicle and leased a new one. I would highly recommend Phil to anyone looking for a deal. Phil is not only my sales person but my friend. More
The Ultimate Sales Experience Jason had talked with me before about a new truck, I was not sure that I could afford one but he kept me in mind and within a couple of months he call Jason had talked with me before about a new truck, I was not sure that I could afford one but he kept me in mind and within a couple of months he called with "My Truck"! I went in and we talked over the details - he gave me a great deal on my trade in and made the new truck possible. He was great when I had my wife come in to look it over as well. Answered all our questions ( and reanswered when my wife asked) and was wonderful to work with. I look forward to working with Jason in the future on car purchases... my wife may be in the market for a new one in a few months. Thank you Jason for such a unstressful, personalized deal; it makes a difference when spending that much money! Best Matt and Jess Psaros More
denied test drive I was up from Boston visiting my father in Montpelier for Thanksgiving weekend, and after trying to go "car-free" for a month, I had decided that this I was up from Boston visiting my father in Montpelier for Thanksgiving weekend, and after trying to go "car-free" for a month, I had decided that this was not working out and to explore getting a car. Toyota had some really great deals going into Black Friday, which I wanted to possibly take advantage of. However, the last two cars I had purchased I did almost on impulse, so I was going to be more cautious this time; you know, shop around a little bit. My father and I decided to drive up to Burlington, with the goal of stopping by a few dealerships, but starting with Heritage Toyota. Upon entering the showroom, I was honest, stating I was looking at either a Prius C or perhaps a Certified Used Vehicle. Was introduced to Marc Halliday. We went to his desk, he mentioned something about if I was going to purchase today or not; I of course replied honestly, "I wasn't sure, most likely not." He didn't seem all that impressed, but took my information and my license (ostensibly for the file so I could test drive.) Marc did not immediately return to his desk. Instead, I was introduced to the Sales Manager, who briskly walked over, introduced herself, and pretty much demanded I commit to buying a car the same day. I was resentful and explained (again) I wasn't sure, I have never had a Toyota so I want to get a feel for them before committing. This, apparently, wasn't the correct answer to the question. I was "politely" asked to return another day, since it was Black Friday and the end of the sales month and that "Marc's responsibility is to sell cars...they had many appointments throughout the day." IOW, they had determined that I was a waste of their time and didn't want to be bothered with me. (by the way, who the heck SCHEDULES an appointment to purchase a car?!) I took the card offered, and stormed off, leaving my poor father to awkwardly thank Marc for his time (I sure wasn't thankful). I think I tossed his card somewhere in the parking lot. Definitely not going back. I'll just go to Boch or Herb Chambers in MA and deal with them directly. (PS - thanks for ruining my day Heritage. I didn't bother stopping at any other dealerships for apprehension of receiving the same treatment) More
Enjoyed buying the car My wife and I just bought a used 2014 Prius from Rob Ploof at Heritage Toyota in South Burlington Vermont. Rob was extremely helpful patient and infor My wife and I just bought a used 2014 Prius from Rob Ploof at Heritage Toyota in South Burlington Vermont. Rob was extremely helpful patient and informative. He stepped us through the process with no hassles. The whole process took very little time . We would highly recommend Bob and Heritage to anyone in the market for a car ! More
Best overall customer service over any other dealership! I recently purchased a 2016 Toyota Tundra SR5 doublecab from Jason Dillon at heritage Toyota sales. I couldn't imagine going anywhere else to by a veh I recently purchased a 2016 Toyota Tundra SR5 doublecab from Jason Dillon at heritage Toyota sales. I couldn't imagine going anywhere else to by a vehicle Jason and the staff at heritage Toyota were freindly virtuous and respectful and Jason is a curious and knowledgable salesman that goes above and beyond for his customers. I would highly recommend Jason Dillion at heritage Toyota sales to any one making a new or used Toyota vehicle purchase. More