Heritage Toyota

Excellent experience I recently purchased a Hybrid Rav4 from Roger Patterson and was very pleased with the experience, from the test drive to being handed the keys. Roger I recently purchased a Hybrid Rav4 from Roger Patterson and was very pleased with the experience, from the test drive to being handed the keys. Roger did not pressure me and negotiated a deal I was comfortable with. I love the car! This was my third lease/purchase from Heritage and I highly recommend them! More

Amazing experience Walked in to do a test drive. Was helped immensely by Angus Gunn. Not only helped is realize that we didn't want our first car choice but helped us fi Walked in to do a test drive. Was helped immensely by Angus Gunn. Not only helped is realize that we didn't want our first car choice but helped us find something we did want. Extremely helpful, not pushy, and very enthusiastic. More

Excellent Service Love these guys! Incredible customer service, amazing facility, super efficient getting in and out, quality work, decent rates... Wouldn't bring my Love these guys! Incredible customer service, amazing facility, super efficient getting in and out, quality work, decent rates... Wouldn't bring my Tacoma anywhere else!! Tom in the service department was extremely helpful and considerate with my service problem. Keep up the great work! More

Knowledgable and Kind Staff Lovely staff! Extremely helpful and courteous. I worked with with Roger and Conor, in the lease of my Rav4 and Nick in finance. All three were awesome Lovely staff! Extremely helpful and courteous. I worked with with Roger and Conor, in the lease of my Rav4 and Nick in finance. All three were awesome! A new vehicle is so stressful and they all couldn't have been more reassuring. I told them what I was looking for and they found the perfect fit for me. I couldn't recomend this dealership or these gentlemen more! More

Excellent service Tom was able to help me with my 1st service appointment with no notice. I generally avoid service because it's so busy and I have to make an appointm Tom was able to help me with my 1st service appointment with no notice. I generally avoid service because it's so busy and I have to make an appointment usually 10 days or more out. I was in the area and had an hour to kill so I thought why not stop by and see if I can get in and out quickly. Tom didn't scold me for not having an appointment and said he could get me out in about 90 minutes. 30 minutes later he came to see me and said my vehicle was done. What a pleasant experience? Thanks Tom. More

purchase new vehicle I have been a freedom Nissan customer since i have been 20 i have had several nissan products but wasn't happy with the way i was dealt with several m I have been a freedom Nissan customer since i have been 20 i have had several nissan products but wasn't happy with the way i was dealt with several months ago so i decided to try Heritage and i was so impressed with Shawn Carpenter and how laid back he was and answered my what i felt was 1000 questions to him he didn't pressure me like a typical sales person!! i hope to be a Toyota customer for many years to come!!! More

Angus Gunn and HeritageToyota - great experience! Recently purchased a Toyota Hylander from Heritage. Angus greeted me almost immediately with a friendly smile and an offer of coffee. I knew exactly Recently purchased a Toyota Hylander from Heritage. Angus greeted me almost immediately with a friendly smile and an offer of coffee. I knew exactly which vehicle I wanted to test drive. Interior detailing was not impressive. Angus offered to have detailing done before end of sale. Price negotiation was quick and reasonable. I left for a couple of hours. When I came back all paperwork was ready. It was very busy so I had to wait to meet with finance manager. I was asked by several employees, if I needed anything. Heritage was having a holiday party and I was offered food and more coffee. Angus kept checking in with me. Travis, in finance, was efficient and friendly. Once I had my vehicle home, my husband noticed a crack in the front bumper. He called Angus and he worked with my husband to fix the problem. Toyota ordered a new part and is fixing the crack. Very impressed with the customer service. Angus was in contact with my husband several times and we are happy customers. I will definitely recommend Angus and Heritage to my friends and family. The only negative comment is that even after Heritage completed a detailing of the vehicle, when Angus was going over features inside, we found cereal and dirty cup holders. That is an area that needs improvement. More

Used BMW purchase I recently purchased a used BMW through Jason Dillon who was excellent to deal with with. Very professional and worked hard to make this happen for m I recently purchased a used BMW through Jason Dillon who was excellent to deal with with. Very professional and worked hard to make this happen for me. We had some challenges wiht the car that we found out after the fact and Jason, Ryan Denecker and Heritage stood behind the sale. I work in customer service and that was an excellent example of true customer service. Thank you all who made this experience positive and also make it easy to recommend folks when looking for a car used or new to see the folks at Heritage especially Jason. More