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Heritage Toyota

S. Burlington, VT

4.9
4,227 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,227 reviews

February 04, 2016

Outstanding service and sales. I have had nothing but outstanding service and sales from Heritage Toyota. I bought my vehicle there and I only have me vehicle serviced there. I driv More

by Single mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Coleman, Rob Iandoli
Feb 04, 2016 -

Heritage Toyota responded

Thank you for this great recommendation! We really appreciate you driving so far to come to Heritage. It's nice to hear that you've had consistently positive experiences with us. #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2016

"Made my day" Marc is the first salesman that really listen to me. Heard what I wanted in a car and found one. Had my car on the first visit, after my test driv More

by Happy, Susan111
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Feb 03, 2016 -

Heritage Toyota responded

Susan, What a nice review! I'm glad you liked working with Marc and Christine and that everything went smoothly. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2016

Satisfaction with Jason Dillon Jason went above and beyond to see that I was pleased with my purchase. When I didn't like the Toyota cargo mat, he got the Weathershield one I was e More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Feb 02, 2016 -

Heritage Toyota responded

Thank you for this excellent review! It's great to hear that Jason provided you with stellar service and got you that cargo mat you were looking for. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2016

Sales Megan Terry and Marc Halliday are fantastic sales persons. My wife and I make stopped for the second times around looking for car and finally found w More

by car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry and Marc Halliday, Megan Terry, Marc Halliday
Feb 02, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience! I'm so glad to hear you both enjoyed working with Megan and Marc. Congrats on your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2016

Couldn't be happier! My husband and I have always bought our cars off craigslist, friends, or family. This year we decided it was time to buy a “new” car. We did our resea More

by Elke J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Chuck Heingartner
Feb 02, 2016 -

Heritage Toyota responded

Elke, Wow! Many thanks for this great review. It's great to hear that Chuck and the rest of the team made your purchasing experience so positive. I'm so glad they could help you find your dream car! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 30, 2016

Tacoma frame replacement Chuck Heingartner and Seth Tracy are making what could be a difficult situation extremely easy. Heritage inspected my frame, and when it failed, prov More

by lpyoumell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy, Chuck Heingartner
Feb 01, 2016 -

Heritage Toyota responded

We appreciate you taking the time to post your review. It's nice to hear that Chuck and Seth are working together to make sure your truck is taken care of. I'm glad they could get you a loaner while the work on your truck is completed. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 30, 2016

Unbelievable customer service We purchased a Tacoma from Josh a few weeks ago. We had to bring it back today (a 2 hrs drive) for three things to be done. Josh arranged everything More

by Northeast kingdom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C, Nick Zagres
Feb 01, 2016 -

Heritage Toyota responded

Thank you for sharing your experience. I'm sorry that you had to return so soon, but it's great to hear that Josh ensured everything went smoothly. We appreciate your business. #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

January 29, 2016

Painless to go home with a Prius V We had the pleasure of working with Daniel to purchase our new Prius V. Car-buying is one of my least favorite activities in life so I was not eager f More

by Kelly Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2016 -

Heritage Toyota responded

Kelly, It's nice to hear that Daniel made your car buying experience so smooth. Many thanks for posting on DealerRater. Enjoy your new Prius V! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

January 28, 2016

Safety recall Service on my Corolla. I appreciated the shuttle service. Job was done on time. Service people are courteous. They greet customers with smile and respect. Keep up the good w More

by Lnrkum1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Jan 29, 2016 -

Heritage Toyota responded

Thank you for taking the time to post a review. I'm glad you found our shuttle service useful and our service staff friendly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 27, 2016

Great experience! We recently purchased a Toyota 4runner and had a fabulous experience. Both Megan and Roger were a pleasure to work with. They listened to our needs a More

by Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry
Jan 27, 2016 -

Heritage Toyota responded

Chelsea, Thank you for posting this stellar review! It's nice to hear Megan and Roger were so great to work with. Enjoy your new 4Runner! Nora Krom Customer Relations Specialist Heritage Automotive Group

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