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Heritage Toyota

S. Burlington, VT

4.9
4,225 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,225 reviews

April 30, 2016

Amazing as always Megan terry is absolutely amazing, her and Rob proof did an amazing job getting us a great deal and quick and easy service! Hands down will never go a More

by MEGANANMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry
May 03, 2016 -

Heritage Toyota responded

Megan & Matt, What a great review! Thank you for your kind words about Megan and Rob. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 29, 2016

Car purchase I have been purchasing Toyotas for over 20 years and this purchase was by far the most pleasant. I love my new RAV4. I would work with Angus again. More

by NIKELPIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
Apr 29, 2016 -

Heritage Toyota responded

Well, that's great to hear! Thank you for sharing your kind words about Angus on DealerRater. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 27, 2016

Great experience Chuck helped us with the purchase of our Rav4 last summer and continued to be in contact to be sure we were satisfied and everything was going as we e More

by Go Giants!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Apr 27, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience on DealerRater. I'm sorry the tires on your Rav4 didn't last, but it's great to hear that Chuck and Ryan could help you out. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 27, 2016

Tire change over Went in for my winter tires to be changed over to all seasons. As usual Dana greeted me with a smile. She told me how long to expect to wait for the c More

by Ldybnkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Apr 27, 2016 -

Heritage Toyota responded

I'm sorry, but we can't clone Dana. However, it's great to hear that you had an excellent experience working with her at your last service visit. Thank you for writing such a nice review! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 26, 2016

Great Dedication!! Chuck was quick to present our options for lease and made it a very easy process. Chuck and the staff stayed late to make the deal and had the car re More

by Jamm299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Apr 27, 2016 -

Heritage Toyota responded

So nice to hear that you received such great service from Chuck and the rest of the Heritage Toyota Sales Team! Thank you for taking the time to post a review. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 24, 2016

Excellent, no-pressure experience My partner and I were pretty apprehensive of the car buying process, especially in a dealership setting. Fortunately, we had the great luck of having More

by Jenny & Liam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Apr 25, 2016 -

Heritage Toyota responded

Jenny & Liam, Thank you for your kind words about Chuck and Christine! I'm glad you enjoyed working with them both. Congrats on the new Prius! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 23, 2016

Not your typical salesman.. We just purchased our second Toyota from Rob. His passion for the Toyota brand has kept us coming back and turned us into believers. We have recomme More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Heritage Toyota responded

Val, What a nice review! Thank you for posting. It's great to hear that you enjoyed working with Rob. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2016

Great experence dealing with Heritage Toyota I had a very good experience rolling over into a new lease of a Tacoma dealing with John DeWilde. This is my 5th or 6th vehicle purchased or leased fr More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Apr 22, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience. It's always nice to hear from a happy long-time customer. I'm glad you enjoyed working with John. Happy driving! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2016

John DeWilde made it easy to buy a 2016 Toyota Highlander. My wife and I had been looking for a new vehicle over the past few months and we feel very fortunate to have come across John DeWilde one winter day i More

by HW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Apr 22, 2016 -

Heritage Toyota responded

What a nice review! Thank you for your kind words about John. I'm glad that he provided such an excellent purchasing experience. I hope you are enjoying your new Highlander! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2016

Great service experience Matt was very helpful. He even caught the fact that I didn't need an oil change because I use synthetic oil and put few miles on my car. He pointed More

by Patricia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Apr 19, 2016 -

Heritage Toyota responded

Patricia, It's great to hear that you enjoyed working with Matt. Thank you for sharing your experience on DealerRater. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

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