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Heritage Toyota

S. Burlington, VT

4.9
4,224 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,224 reviews

May 02, 2016

Great customer service We felt well taken care of and enjoyed our conversations with Chuck Heingartner. He was knowledgeable and skilled. No hassle, no pressure. We love More

by Jennifer Canfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
May 03, 2016 -

Heritage Toyota responded

Jennifer, What nice recommendation of Chuck! Thank you for sharing your experience. Congrats on the new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2016

Awesome! My husband and I went to Heritage to lease. This is the 5th toyota that we have purchased at Heritage and we will go back! Thank you Marc!! More

by sugarhouse50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc greeted us at the door and it felt like we were being invited into his home! Marc worked hard to give us what we wanted!, Marc Halliday
May 03, 2016 -

Heritage Toyota responded

Thank you for your nice comments about Marc! It's great to hear that he provided such a great purchasing experience. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2016

Great Experience It started with an internet contact to Nick McCarthy who followed up with the car we were looking for to the visit in person and our sales person Phil More

by scottyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Devoid, Nick McCarthy
May 03, 2016 -

Heritage Toyota responded

Thank you for taking the time to write a review. I'm glad that Phil, Nick and the rest of the Heritage Toyota sales team made your purchasing experience a positive one. Happy driving! #Philthecarvoid Nora Krom Customer Relations Specialist Heritage Automotive Group

May 01, 2016

Excellent Service We as first time buyers with Heritage Toyota our experience was made hassle free with the excellent help of Chuck Heingartner. We would recommend Ch More

by Jim
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
May 03, 2016 -

Heritage Toyota responded

Jim & Lou Ann, Thank you for your nice recommendation of Chuck. I'm glad you enjoyed working with him. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 01, 2016

Courteous, competent, and fast service I have a list of four items including some recalls on the Corolla. The experience was a pleasure. I was in and out much faster than the time promised. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
May 03, 2016 -

Heritage Toyota responded

John, We appreciate you writing a review. It's great to hear that your service visit went well and that you enjoyed working with Matt. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 01, 2016

No Hassle No Pressure Working with Rob and Travis was very straight forward. Rob found the truck I was looking for and kept me up to date on its arrival. One of the easie More

by Shop27
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016 -

Heritage Toyota responded

That's so nice to hear! We appreciate you posting. Glad you enjoyed working with Rob & Travis. Thank you for choosing Heritage. Nora Krom Customer Relations Specialist Heritage Automotive.

April 30, 2016

Very helpful and truthful I worked with Chuck at Heritage Toyota and I have to say that there are no complaints here. Chuck has sold many cars to my family already and he is re More

by Michael.domey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
May 03, 2016 -

Heritage Toyota responded

Michael, Thank you for your kind words about Chuck and Travis. I'm glad to hear that they provided such a stellar purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2016

Easy to love! I love bringing my Carolla for its maintenance appointments! The ease of getting an appointment and driving in is wonderful. Makes going there a breez More

by Maureen 84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
May 03, 2016 -

Heritage Toyota responded

Maureen, We appreciate you taking the time to post. It's great to hear that you have had such positive experiences with our service department. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2016

Excellent Experience Yesterday we purchased a new Rav4 Hybrid and a certified-used Prius V from Heritage Toyota. From beginning to end, we were treated with respect and wi More

by Happy Hybrids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diamond, Sales, Megan Terry, Chris Vermette, Jon Diamond
May 03, 2016 -

Heritage Toyota responded

It's very nice to hear that you liked working with the Heritage Toyota sales team. Thank you for taking the time to share your experience on DealerRater. Enjoy your new Rav4 and Prius V! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2016

Amazing as always Megan terry is absolutely amazing, her and Rob proof did an amazing job getting us a great deal and quick and easy service! Hands down will never go a More

by MEGANANMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry
May 03, 2016 -

Heritage Toyota responded

Megan & Matt, What a great review! Thank you for your kind words about Megan and Rob. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

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