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Heritage Toyota

S. Burlington, VT

4.9
4,296 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,296 reviews

July 08, 2024

Adam helped tons with the whole process of ordering my car and financing it through Toyota. Sometimes he even spoke to me everyday and kept me posted on what was going on with my car. More

by Sulaiman
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Camry, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 08, 2024

Everyone was friendly. Very good customer service. Stayed in communication with me and willing to help with any questions. Brian is the best. Brian went out of his way to m More

by CHC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rose
Jul 09, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Brian to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

July 06, 2024

Great dealership and great person to work with. Got us the deal we wanted and needed. More

by bradleyjdup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 05, 2024

I have only the highest regard for Seth and the way he took care of us during a very tough time. We had been in a head-on crash which totaled our car and shook us up pretty badly. Seth helped us select More

by NANCYOSMALL
Recommend Dealer
Yes
Employees Worked With
Seth Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We understand that replacing a vehicle after an accident can be a difficult experience, and we are glad to hear that you enjoyed working with Seth to find your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 05, 2024

Frankie was awesome! He asked us good questions, listened to what we said, & then helped us find a car that meets all of our needs. Then, as we don't do this a lot, he k More

by LMHALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 03, 2024

Accommodated the CDK hack inconvenience with grace and respect. Helpful staff and responsive service. Thanks. More

by champlainkayak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Safford
Jul 05, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your patience while our team navigated the procedural issues presented recently. We are pleased to hear that you enjoyed working with Adam, and that ultimately, everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 02, 2024

Jimmy personable knowledgable easy to work with. Just couldn't get me the car I wanted in a workable time frame. More

by cattailcapers
Recommend Dealer
Yes
Employees Worked With
Jimmy Ellis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jim, but are sorry to hear that the timing wasn't right for your purchase. If you have any questions, or if there is anything we can help with as you continue to shop for your new vehicle, please feel free to let Jim and our team know! Until then, safe travels!

June 29, 2024

I couldn't have had a better car-buying experience than the one I had with Daniel. As a divorced woman who was used to a man taking care of all car-related business, I was nervous and intimidated about buy More

by Carrie Marr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Heritage Toyota responded

Carrie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan and our team to shop for your new Honda, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 27, 2024

The dealership is clean and everyone was friendly and knowledgeable overall it was a good experience More

by Archie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rose
Jun 28, 2024 -

Heritage Toyota responded

Archie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 18, 2024

I was impressed by their professional communication and willingness to compete with the trade and pricing I had received elsewhere, so I could shop locally. More

by les.dumas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Heritage Toyota responded

Leslie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to shop for your new Tundra, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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