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Heritage Toyota

S. Burlington, VT

4.9
4,205 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,205 reviews

June 16, 2016

Efficient and lovely Chuck was very helpful and goes above and beyond to get you exactly what you want for the best price. I couldn't ask for a better experience when buyi More

by shainabr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jun 17, 2016 -

Heritage Toyota responded

It's wonderful to hear that Chuck provided such a great purchasing experience. Thank you for sharing your thoughts. Happy driving! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 15, 2016

Wonderful customer service! We had a great experience working with Laz and Nick. Everyone was very friendly at the dealership, and the atmosphere is very clean, inviting and rel More

by seamus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Laz Koep
Jun 17, 2016 -

Heritage Toyota responded

Seamus, We appreciate you taking the time to share this nice review. I'm glad that Laz and Nick were so great to work with and that you (and your toddler) liked our amenities. Enjoy your new vehicle! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 14, 2016

Continue to exceed expectations Had my first service on my Tundra purchased last summer. As always, the service was excellent. They now even do our VT inspections for free. Not mu More

by TundraTundraTundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jun 14, 2016 -

Heritage Toyota responded

It's nice to hear that you had a great experience at our service department! I'm glad you could take advantage of the free VT state inspection for customers who bought their vehicle with us. Thank you for posting your comments, and thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group Heritage Automotive Group

June 14, 2016

Efficient, Knowledgeable, Friendly, Easy! Car buying is never easy. From the machinery to the negotiating, it's all subject to stress. Shawn Carpenter made this simple. He was knowledgeable More

by HomeBru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Shawn Carpenter
Jun 15, 2016 -

Heritage Toyota responded

Wow! What a great review! Thank you for posting. I'm glad to hear that Shawn made your purchasing experience a breeze. Enjoy your new vehicles! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

June 13, 2016

Above and beyond helpful Leasing our 4Runner from Heritage was a great experience thanks to JT. While preparing to trade in my old 4Runner, JT was happy to answer all my ques More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT
Jun 13, 2016 -

Heritage Toyota responded

Ashley, Thank you for this lovely review! Glad to hear our sales team was so helpful. Enjoy your new 4Runner! #vtCarandSportspro Nora Krom Customer Relations Specialist Heritage Automotive Group

June 13, 2016

Outstanding service from the first hello to new car walk through. The team left no stone unturned as the team worked to deliver a valuable experience. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Jeremy Martin
Jun 13, 2016 -

Heritage Toyota responded

Steve, Glad to hear everything went smoothly. We appreciate you sharing your experience on DealerRater. Thank you for choosing Heritage! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 10, 2016

Friendly and professional We were extremely satisfied with the sales force helping us with our purchase of our new RAV-4 especially Patrick Weeks. He was happy to answer any a More

by Betty Bombardier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Jun 13, 2016 -

Heritage Toyota responded

Betty, I'm glad to learn that you enjoyed working with Patrick and the rest of the Toyota sales team. Thank you for posting. Happy driving! #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

June 10, 2016

Amazing Dealer Can not beat Heritage Toyota! Staff is great and really awesome to deal with. We Will only purchase vehicles from Heritage Toyota from now on! More

by NarinF85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres, Francis Pizzani
Jun 13, 2016 -

Heritage Toyota responded

What a nice review! Thank you for taking the time to post. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2016

Great People, Great Place! I had a bit of a unique situation financially going in to buy my first car (replacing the one I'd learned to drive with as a teenager), but the folks More

by Kristen Talley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady, Tyler Armes, Francis Pizzani
Jun 07, 2016 -

Heritage Toyota responded

Kristen, Thank you for this nice review! It's great to hear that everyone was so friendly and helpful. We appreciate the recommendation. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2016

Smart, helpful and very pleasant! Any auto service center is capable of taking care of a newer car with fewer than 50,000 miles on it. But it takes someone who is progressively knowled More

by TedHeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Jun 13, 2016 -

Heritage Toyota responded

Ted, Thank you for your kind words about Amber and the Heritage Toyota service team! It's excellent to hear that their work has kept your vehicle reliable. We appreciate you taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

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