Heritage Toyota

Friendly and Knowledgeable My wife and I purchased a 2017 Tundra SR5 Off-Road. Everyone we spoke with were courteous and friendly. Chuck was very helpful and patient, he allow My wife and I purchased a 2017 Tundra SR5 Off-Road. Everyone we spoke with were courteous and friendly. Chuck was very helpful and patient, he allowed us time to discuss things privately when we needed to and was up front with what he could do for us in the deal. Once we made the deal everything else went smoothly with Terry - Sales Manager, and Christine - Financing. This is the second Tundra for us and the reliability is great. Traded in a 2006 w/ 212k, will be back for another... eventually. More

Efficient, Positive Experience I leased a new Tacoma with Adam Stoner and had a straightforward, seamless experience. Once the vehicle was located, the process was prompt, thorough, I leased a new Tacoma with Adam Stoner and had a straightforward, seamless experience. Once the vehicle was located, the process was prompt, thorough, and completely stress-free. I was budget conscious, which Adam respected, and was able to get into a great truck with a monthly payment that fit the price-point I was looking for. More

Everything that I didn't expect, in a great way:) I am a 27yr old single Mom of an beautiful 8 month old baby girl. I had had my car for 7 yrs and it needed so much work and was not safe for us to be I am a 27yr old single Mom of an beautiful 8 month old baby girl. I had had my car for 7 yrs and it needed so much work and was not safe for us to be riding in at all. But I was putting off going to dealerships because I knew that I didn't have the best credit, I definitely couldn't trade my car in, I didn't know all the financial lingo and I have always had a shaded view of how car sales people are and I didn't want to get taken advantage of. But the a friend of mine had referred me to Eleni, as she had just gotten a new car through her and her parents and sister have always gone to her for their cars as well. So I made an appointment and sat down with her and I couldn't have been more impressed by how helpful she was and she was straight up with me. I left there that day without an answer yet because it was a Saturday and things were busy. She had Nick come out to meet with me as well and he insured me that he was optimistic and said he would do all he could to try and get my daughter and I in a safe vehicle especially because he had seen the rough condition that my car was in when I pulled up. I thought for sure knowing my luck that I wasn't going to be able to get anything. But come Monday afternoon just like Nick had said I recieved a call and I missed it so Nick left me a message and then Eleni had called and asked if I was able to come in and I told her yes. When I got off the phone with her I listened to the message he left and he said I was approved and he was wondering when I could come in to get my new vehicle! I literally started to cry and re listened to the message at least 5 more times to make sure it was for real. I got there as soon as I could and u met with Eleni and Nick and they made it happen for me Nick made lots of phone calls and I was approved! I thanked them both so much and it just brought tears to my eyes once again just knowing that I was going to have a brand new safe car for my daughter and I:) I want to once again thank them both from the bottom of my heart. If you are reading this and have your doubts just go for it, ask for Eleni and her and Nick you will not disappointed. ?Hope Everybody has a very Happy Holidays? More

Informative and patient Shawn was wonderful to work with and I would recommend him to anyone looking to buy a Toyota. He was incredibly patient as I deliberated over the many Shawn was wonderful to work with and I would recommend him to anyone looking to buy a Toyota. He was incredibly patient as I deliberated over the many vehicle options and I never felt pushed into anything. Definitely knowledgeable about Toyotas and clearly has extensive experience with business. More

Bought my 2nd car from Heritage Toyota I had a great experience at Heritage Toyota because Chuck and Megan are so welcoming and friendly. The sales person was extremely helpful in purchasi I had a great experience at Heritage Toyota because Chuck and Megan are so welcoming and friendly. The sales person was extremely helpful in purchasing my car. I'd definitely recommend Heritage Toyota to friends and family. More

Bought my first car! I had no idea how to go about purchasing a car. Chuck and Heritage made the process easy to understand. I was guided through the process without feel I had no idea how to go about purchasing a car. Chuck and Heritage made the process easy to understand. I was guided through the process without feeling any pressure. I am so glad I went to Heritage and so happy with my purchase! More

Bought my 2nd Tundra from Jason Jason help me move up from one truck to another truck effortlessly within the dealership pretty psyched on how easy it was to get my next vehicle Jason help me move up from one truck to another truck effortlessly within the dealership pretty psyched on how easy it was to get my next vehicle More

In and out I've purchased 4 veichles from Heritage but this is my first experience bringing my car to the "new" service center. What an operation! Tom listen to I've purchased 4 veichles from Heritage but this is my first experience bringing my car to the "new" service center. What an operation! Tom listen to my concerns, found the answers and the service technicians got my car in and out! Nice waiting room too.Thank you More

Mary Poppins experience (perfect in everyway) I arrived at 4:35 for my 445 scheduled appointment to get my RAV4 inspected. Someone was there by my side as I got out of my vehicle. I was greeted I arrived at 4:35 for my 445 scheduled appointment to get my RAV4 inspected. Someone was there by my side as I got out of my vehicle. I was greeted with a smile and how was I today by the attendant. A few quick questions and explanations of what he was doing (taking pictures of the vehicle) and I was on my way to the sanctuary (the quiet room) with a fresh cup of coffee and the use of the computer made my afternoon complete. I sent a few emails and just signed off the computer when I was greeted by another person to take me to my newly inspected vehicle. To make things even more pleasant - No Charge- since I had bought my vehicle at Heritage Toyota it was free. No issues so it passed with flying colors. Thank you everyone you made my day! More

Staff always friendly and willing to listen. The title of my review says it all. They also are honest to a fault and acknowledge where Toyota has had problems--which leads to the solutions and e The title of my review says it all. They also are honest to a fault and acknowledge where Toyota has had problems--which leads to the solutions and efforts Toyota makes to satisfy their customers. I have bought from this dealership over many years and can say I have not had a bad experience. My latest visit was the result of an accident which totaled my 10 year old Camry hybrid,which was still running like new. The cars sturdy construction and the seatbelt enabled me to walk from the accident without injury. John DeWilde had recently helped my daughter get a great deal and I went to him, saying I hoped to make a deal on an Avalon hybrid and within a week I was driving a most awesome car! Thanks John. More