Heritage Toyota

1st rate Excellent service. Friendly, knowledgable staff. Even a car wash. Included advice that i did not need to rotate tires since i'd recently changed from Excellent service. Friendly, knowledgable staff. Even a car wash. Included advice that i did not need to rotate tires since i'd recently changed from snow to summer tires. All around superb. More

Trading in vehicle for another model Due to an injury I'm dealing with I decided I needed to trade my std shift truck for a RAV4 with automatic transmission. Chuck greeted me warmly and Due to an injury I'm dealing with I decided I needed to trade my std shift truck for a RAV4 with automatic transmission. Chuck greeted me warmly and helped me through the process. He made everything go so smoothly and I drove home in the RAV. It is working out well I might add. A good choice. More

Pleasure going to Heritage from Plattsburgh! I have confidence in Heritage Toyota. Great service and polite professional staff. Della Toyota in Plattsburgh is a joke. I had a recall and tire rota I have confidence in Heritage Toyota. Great service and polite professional staff. Della Toyota in Plattsburgh is a joke. I had a recall and tire rotation, oil change, etc... no problem. More

Quality Used Vehicle Had a great experience purchasing a used SIenna from HTS. We traveled 4 hours from Maine to purchase, and couldn't be happier. We got a fair deal wi Had a great experience purchasing a used SIenna from HTS. We traveled 4 hours from Maine to purchase, and couldn't be happier. We got a fair deal with a hard to find vehicle in our price range. More

Excellent The service department did a great job on routine service. I also needed an inspection sticker. Jay the Service Adviser called me to let me know I had The service department did a great job on routine service. I also needed an inspection sticker. Jay the Service Adviser called me to let me know I had an expired insurance card after he tried to get a copy of the new one without having to bother me. Now that's what I call fantastic customer service' More

Efficient, personable, fast! Beth Grady kept our finance process moving quickly and efficiently. We had our six year old with us and we were in and out in under 20 min. MUCH appre Beth Grady kept our finance process moving quickly and efficiently. We had our six year old with us and we were in and out in under 20 min. MUCH appreciated. More

All questions answered I have read reviews about the service at this dealership not being the best. I personally rolled in and was greeted by Mr. Jose Godoy. From beginning I have read reviews about the service at this dealership not being the best. I personally rolled in and was greeted by Mr. Jose Godoy. From beginning to end, he helped me with my first service and answered all of my questions about future services without me feeling "rushed". He took his time with answering my questions and I felt heard. He also offered me different options on future services without being "pushy". Definitely can't wait to continue my relationship with this Heritage Team! Thank You Jose! :) More

Angus Gunn & Megan Terry were wonderful to work with. I had a great experience, for the second time, leasing my Tundra from Heritage Toyota in South Burlington, VT. Angus & Megan were completely transpare I had a great experience, for the second time, leasing my Tundra from Heritage Toyota in South Burlington, VT. Angus & Megan were completely transparent throughout the transaction and I completely understood the deal I was getting. It was a great experience throughout and I love my new truck. Beth in Finance was also extremely efficient and helpful. Thank you Megan, Beth & Angus! More

Went above and beyond I am very satisfied with my recent experience of leasing a new Toyota RAV4 from Heritage Toyota. Chuck Heingartner, in particular, made the process a I am very satisfied with my recent experience of leasing a new Toyota RAV4 from Heritage Toyota. Chuck Heingartner, in particular, made the process a breeze, including arranging delivery of the car to my location several hours from Burlington. Will definitely do business with Chuck and the Heritage team again! More

Excellent Service Amber, of the Red Team, was very courteous during my recent service visit. I appreciate having a choice between the quiet waiting area and the noise a Amber, of the Red Team, was very courteous during my recent service visit. I appreciate having a choice between the quiet waiting area and the noise allowed room. More