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Heritage Toyota

S. Burlington, VT

4.9
4,225 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,225 reviews

October 31, 2016

Excellent customer service This is the second Toyota we've purchased with Chucks help. He makes what can be a nerve wracking process seem effortless. Friendly and informative wi More

by Underhill3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 03, 2016 -

Heritage Toyota responded

We appreciate you taking the time to write a review. It's excellent to hear that you received top notch service from Chuck throughout the purchasing process, as well as afterwards. Glad to know his personal approach to sales was appreciated! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 31, 2016

Located a Vehicle for Our Family Our salesperson (Adam Stoner) of Heritage Toyota listened to what our family needs were for a vehicle along with our price range. He was patient and More

by devos98
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoner
Nov 03, 2016 -

Heritage Toyota responded

Well, thank you for posting this very nice review of your experience with Adam and Heritage Toyota! It's great to hear that he made things work with your schedule and made sure your new vehicle suits your needs. Thank you for choosing Heritage! #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

October 31, 2016

Exceptional & a pleasure to work with Zac. We had no plans to purchase a vehicle . We were just looking because our son who leases a Toyota suggested We visit your show rooms. We met Zac who More

by Dompat2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Nov 03, 2016 -

Heritage Toyota responded

It's wonderful to hear that you had such a fantastic experience working with Zack! Thank you for sharing your thoughts. Enjoy your new vehicle! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

October 27, 2016

Great service as always John De Wilde did it again. Got me in the vehicle I wanted for a fair price. This is my third and definitely not last purchase through him and the H T More

by Shawn92201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DeWilde
Oct 28, 2016 -

Heritage Toyota responded

Shawn, Thank you for your kind words about John, Travis and the Heritage Toyota sales team. It's great to hear that you had such a positive purchasing experience. Enjoy you new vehicle! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2016

I got what I needed Shawn was very helpful, warm and welcoming. I enjoyed the test drive. I never felt like I was being pressured to buy anything that I didn't want .Sha More

by Elvira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Oct 26, 2016 -

Heritage Toyota responded

Elvira, We appreciate you taking the time to write a review. So glad to to hear that Shawn provided such a nice purchasing experience. Thank you for choosing Heritage and enjoy your new Corolla! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

October 25, 2016

Laz was FABULOUS to work with! Have not stopped raving about the great experience I had at Toyota buying my new cute little Prius! Laz was fabulous to work with and made the whole e More

by mjbruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Oct 26, 2016 -

Heritage Toyota responded

What a nice review! Thank you for sharing your experience on Dealer Rater. It's wonderful to hear that you enjoyed working with Laz and that your new Prius is a great fit. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

October 24, 2016

Above and beyond Thank you, Fran and Andy, for helping my dad get the perfect car for him! We both appreciated your attention to finding him the Rav! More

by Allison & Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Pizzani
Oct 26, 2016 -

Heritage Toyota responded

Allison & Larry, Thank you for posting. I'm happy to hear that you both liked working with Fran and Andy. I hope the new Rav4 is working out well! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 17, 2016

Great purchasing experience. Just bought our second Toyota from Heritage Toyota. John DeWilde was the sales person both times and I cannot say enough good about him. Very knowle More

by Mark and Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Oct 19, 2016 -

Heritage Toyota responded

Mark & Deborah, Thank you for this lovely review! It's very nice to hear that John was fantastic to work with and provided a stellar purchasing experience. Happy driving! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

October 17, 2016

Shawn is amazing Shawn was very helpful seeing as we live in New York. He took the time to help us get in a Tacoma and it seemed like we were his only force all day. T More

by Bobby520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter, Beth Grady
Oct 19, 2016 -

Heritage Toyota responded

Bobby, We appreciate you taking the time to share your experience working with Shawn. I'm glad he worked hard to get you the vehicle that is right for you despite the distance. Enjoy your new Tacoma! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

October 14, 2016

No pressure salesmen Car salesmen get a pretty bad reputation being annoying pushy and overbearing. Never felt that way with Laz. He was helpful getting the information I More

by JlR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd, Laz Koep, Matt Kraft
Oct 17, 2016 -

Heritage Toyota responded

I'm glad hear about your fantastic experience working with Laz and Matt. Thank you for posting. I hope you are enjoying your new vehicle! #elenifloyd #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

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