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Heritage Toyota

S. Burlington, VT

4.9
4,225 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,225 reviews

November 08, 2016

Quickly became apart of the family Rob Ploof provided nothing but exceptional service to me when purchasing not one but two Prius' within two months. Rob listened to my every want and n More

by swolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2016 -

Heritage Toyota responded

What a nice review! Thank you for posting. It's wonderful to learn that Rob was so patient and happy to answer questions from yourself and your family members. I'm also glad to hear you are enjoying your new Prius! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

Painless We came to Heritage Toyota because of Chuck Heingartner. In the 20 years we've known him we've purchased/leased 6 vehicles from him. Chuck is known More

by kmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Nov 08, 2016 -

Heritage Toyota responded

We appreciate your kind words about Chuck and the rest of the Heritage Toyota sales team. It's great to hear that you have enjoyed working with Chuck for so long. Thank you for choosing Heritage! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

Lightning McQueen RAV4! Thanks to ROB PLOOF for being such a good listener, finding the right RAV4, and working with us to get everything that we wanted! A great guy. Thanks More

by Aiden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Nov 08, 2016 -

Heritage Toyota responded

Aiden, It's great to hear that Rob did such a stellar job finding you the right vehicle. We appreciate you taking the time to share your thoughts. Enjoy your new Rav4! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

Smooth and stress free Thank you so much Rob Ploof! I went into Heritage Toyota, without a lot of prior car buying experience. I had just totaled my car and was awaiting s More

by StaciaLyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2016 -

Heritage Toyota responded

StaciaLyn, I'm so glad to hear that Rob was such a great help with this potentially stressful situation. Thank you for sharing your thoughts. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 05, 2016

'16 Corolla S Plus Lease Had an amazing experience. The lease was an insane deal, and John helped us get an even better deal too! Everything couldn't have gone any smoother. T More

by saogilvie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Nov 08, 2016 -

Heritage Toyota responded

Thank you for this fantastic review! It's wonderful to hear that you had such great purchasing experience and enjoyed working with John. Happy driving! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2016

Easy, fair and accomodating Great experience, Chuck always accommodates my needs. I love my 2017 RAV4 XLE. To be honest I am a lifelong Toyota driver and came to Heritage becau More

by Steph Judkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 03, 2016 -

Heritage Toyota responded

Steph, We appreciate your wonderful review of Chuck and Heritage Toyota! It's very nice that Chuck has provided consistently great service to you and your friends and family. Thanks for the recommendation! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2016

RAV4 lease I was not 100% happy with a leased vehicle and after meeting with heritage staff, in particular John DeWilde, they offered MANY options to accommodate More

by JLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Nov 03, 2016 -

Heritage Toyota responded

Thank you for sharing your experience working John and the rest of the Heritage staff. I'm glad to hear that they could help you out of a vehicle that wasn't working out. Enjoy your new vehicle! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2016

Overall fantastic experience I recently purchased a certified pre-owned car at Heritage and couldn't be happier with the vehicle and the overall experience. From start to finish More

by 12Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Nov 04, 2016 -

Heritage Toyota responded

What a great review! It's wonderful to hear that Angus and the rest of the team did such a fantastic job. I'm glad you are enjoying your new vehicle, as well. Thank you for choosing Heritage! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

November 02, 2016

Amazing Service and Great Truck, Highly Recommended Chuck Heingartner and the whole team at Heritage walked us through the process with ease. Great car buying experience and we will back soon for sure! More

by larson08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 03, 2016 -

Heritage Toyota responded

Dalton & Linnea, Thank you for taking the time to recommend us! It's excellent that you received top notch service from Chuck and the rest of the sales team. Happy driving! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 01, 2016

Top shelf customer care I recently purchased my second Tacoma through Heritage after some long term complications with the Tacoma frame recall on my original truck. The team More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Nov 03, 2016 -

Heritage Toyota responded

Daniel, What a wonderful review! It's great to know that Kate, Ryan and Chuck did such a fantastic job of making sure that you received the best customer service we can offer. I hope you are enjoying your new truck. Thank you for such a nice recommendation. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

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