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Heritage Toyota

S. Burlington, VT

4.9
4,225 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,225 reviews

December 22, 2016

Professional and competent service with a smile In addition to the scheduled routine maintenance service, the technician found my lost pack of postage stamps that might have slipped through the glov More

by bdgerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 27, 2016 -

Heritage Toyota responded

It's great to hear that the technician located your missing stamps! We appreciate you posting a five star review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 21, 2016

Our 5th car from Heritage Toyota We were looking for a replacement for minivan. We worked with Eleni before and made sure we work with her again. The color we wanted wasn't in stock More

by FancyRibbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Dec 21, 2016 -

Heritage Toyota responded

It's fantastic to hear that Eleni was so accommodating! Thank you for posting. Enjoy your new minivan! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2016

Friendly and Knowledgeable My wife and I purchased a 2017 Tundra SR5 Off-Road. Everyone we spoke with were courteous and friendly. Chuck was very helpful and patient, he allow More

by 2017 Tundra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Chuck Heingartner
Dec 21, 2016 -

Heritage Toyota responded

Thank you for this wonderful review! It's fantastic to hear that Chuck, Megan and Christine provided such a stellar purchasing experience. Enjoy your new Tundra! #chuckyfromstowe #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

December 15, 2016

Efficient, Positive Experience I leased a new Tacoma with Adam Stoner and had a straightforward, seamless experience. Once the vehicle was located, the process was prompt, thorough, More

by Dfur17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoner
Dec 16, 2016 -

Heritage Toyota responded

It's wonderful to hear that Adam did such a great job making sure you leased a vehicle that meets all your needs. Thank you for choosing Heritage Toyota. Enjoy your Tacoma! #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

December 15, 2016

Everything that I didn't expect, in a great way:) I am a 27yr old single Mom of an beautiful 8 month old baby girl. I had had my car for 7 yrs and it needed so much work and was not safe for us to be More

by L&L16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Nick Zagres
Dec 16, 2016 -

Heritage Toyota responded

Wow! What a lovely review! It's fantastic to hear how helpful Eleni and Nick were. Enjoy your new vehicle! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2016

Informative and patient Shawn was wonderful to work with and I would recommend him to anyone looking to buy a Toyota. He was incredibly patient as I deliberated over the many More

by Awddavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Dec 13, 2016 -

Heritage Toyota responded

Thank you for your kind words about Shawn. I'm glad to hear he provided such a stellar purchasing experience. Enjoy your new vehicle! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

December 11, 2016

Bought my 2nd car from Heritage Toyota I had a great experience at Heritage Toyota because Chuck and Megan are so welcoming and friendly. The sales person was extremely helpful in purchasi More

by Yusuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Chuck Heingartner
Dec 13, 2016 -

Heritage Toyota responded

Your nice review is much appreciated. It's fantastic to hear that you enjoyed working with Chuck and Megan. Thank you for your recommendation! #chuckyfromstowe #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

December 09, 2016

Bought my 2nd Tundra from Jason Jason help me move up from one truck to another truck effortlessly within the dealership pretty psyched on how easy it was to get my next vehicle More

by Jbelanger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Dec 09, 2016 -

Heritage Toyota responded

That's fantastic to hear! I'm glad Jason made sure the purchasing process went so smoothly. Thank you for posting. Enjoy your new Tundra! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

December 09, 2016

Bought my first car! I had no idea how to go about purchasing a car. Chuck and Heritage made the process easy to understand. I was guided through the process without feel More

by Zbiron13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Dec 09, 2016 -

Heritage Toyota responded

We appreciate the review. Your first time purchasing a car can be stressful. It's wonderful to hear that Chuck, Travis and the rest of the sales team made it easy. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2016

In and out I've purchased 4 veichles from Heritage but this is my first experience bringing my car to the "new" service center. What an operation! Tom listen to More

by Jerryjr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 09, 2016 -

Heritage Toyota responded

Jerry, Thank you for taking the time post on Dealer Rater. It's great to hear that you received stellar service from Tom and the rest of the of the service team. Nora Krom Customer Relations Specialist Heritage Automotive Group

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