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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

November 15, 2016

Thanks Chuck Chuck was a pleasure to work with. I walked in knowing what I wanted but he helped to facilitate and get it all done in the same day and I couldn't be More

by Jmae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 17, 2016 -

Heritage Toyota responded

We appreciate the nice review of Chuck and Heritage Toyota. It's nice to hear that Chuck made sure your purchasing experience was top notch, all the way down to the details. Thank you for choosing Heritage! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 13, 2016

Heritage and Eleni are top-notch I walked into the dealership to see what my options were as the end of my lease was approaching. I had done my research online and knew the exact vehi More

by Jolenec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emailed with Ed Larkin to week prior to my visit. Super nice guy, informative, and just a really great person to have on your team., Eleni Floyd
Nov 14, 2016 -

Heritage Toyota responded

What a fantastic review! We appreciate you taking the time to post. It's wonderful that Eleni made the leasing process so smooth and enjoyable. Thank you for choosing Heritage! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

November 12, 2016

Simple and great customer service! My husband and I came in to look at a RAV4 at the end of our lease for our Corolla. Despite loving our Corolla, the RAV4 Patrick picked out was perfec More

by Page-Rouille
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Heritage Toyota responded

Thank you for taking the time to share your experience. It's very nice to hear that Patrick was so helpful in finding a vehicle that is right for you and your husband. Enjoy your new Rav4! #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2016

Helpful for recent college graduates I'm a recent college graduate who's still very much on the college student budget. I just got a new job in the Burlington area and needed a car. A fri More

by cjvilla115
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Nov 11, 2016 -

Heritage Toyota responded

It's fantastic to hear that Chuck was so great to work with. We appreciate your recommendation of Chuck and Heritage Toyota. I hope you are enjoying your Corolla! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2016

No pressure, great service! Marc listened to what I was looking for and asked questions that helped to find just the right car for me. He patiently showed me vehicles and worked More

by Melissa Riegel-Garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Beth Grady
Nov 11, 2016 -

Heritage Toyota responded

Melissa, Thank you for sharing your experience on Dealer Rater. It's fantastic to hear that Marc worked hard to find the best vehicle for you. Enjoy your new car! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

November 10, 2016

Made the Numbers Work Shawn knew that we needed to make our money work for us. He paid attention to that priority by quickly realizing that beyond the trim level, we were r More

by Peter B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Nov 11, 2016 -

Heritage Toyota responded

Peter, Thank you for posting. It's great to hear that Shawn worked hard to get you the best deal possible. Enjoy your new vehicle! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

November 10, 2016

Exceptional service - genuine care for customer satisfaction Buying a new car is a big decision. There are so many factors to weigh. I am a self proclaimed high maintenance car shopper. :) Rob patiently helped More

by missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Nov 11, 2016 -

Heritage Toyota responded

Missy, We appreciate you taking the time to post this detailed review! I'm glad to learn that you enjoyed working with Rob and Nick. Happy driving! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 08, 2016

Quickly became apart of the family Rob Ploof provided nothing but exceptional service to me when purchasing not one but two Prius' within two months. Rob listened to my every want and n More

by swolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2016 -

Heritage Toyota responded

What a nice review! Thank you for posting. It's wonderful to learn that Rob was so patient and happy to answer questions from yourself and your family members. I'm also glad to hear you are enjoying your new Prius! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

Lightning McQueen RAV4! Thanks to ROB PLOOF for being such a good listener, finding the right RAV4, and working with us to get everything that we wanted! A great guy. Thanks More

by Aiden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Nov 08, 2016 -

Heritage Toyota responded

Aiden, It's great to hear that Rob did such a stellar job finding you the right vehicle. We appreciate you taking the time to share your thoughts. Enjoy your new Rav4! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

Smooth and stress free Thank you so much Rob Ploof! I went into Heritage Toyota, without a lot of prior car buying experience. I had just totaled my car and was awaiting s More

by StaciaLyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2016 -

Heritage Toyota responded

StaciaLyn, I'm so glad to hear that Rob was such a great help with this potentially stressful situation. Thank you for sharing your thoughts. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

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