Heritage Toyota

Just the same I've been associated with the Heritage Group for upteen years and never have had a problem nor I have I met with anyone that hasn't been anything but I've been associated with the Heritage Group for upteen years and never have had a problem nor I have I met with anyone that hasn't been anything but helpful, friendly and knowledgable. Always deliver on their promises....they make a big operation seem like a 'hometown' experience. Tom in Toyota service is always awesome!!! More

A great experience! This was my first experience with a dealership -- and my wife's first, as well. So neither of us was necessarily looking forward to it, but it all end This was my first experience with a dealership -- and my wife's first, as well. So neither of us was necessarily looking forward to it, but it all ended up being a breeze. We showed up knowing which certified used cars we wanted to check out (having done a fair amount of research online), and no one ever tried to upsell us. I feel that Rob really "read" us well, and simply did his best to give us what we wanted to buy (rather than what Heritage wanted to sell). That is a textbook definition of great salesmanship, and I very much appreciate Rob's no-pressure approach. When there ended up being an issue with the Carfax report, due to an odometer reading that had been mis-reported by the previous owner (a rental company), Andy and Rob went above and beyond to assure us that it would get fixed right away, and that the hassle would be all theirs, not ours. Andy also included on the purchase agreement a signed note saying that Heritage would buy back the car if they were unable to get the issue corrected. Anyhow, they got it corrected within a week, and we got exactly the car we wanted at a better-than-expected price. As for financing, we also are very pleased with the rate we were able to get. Christine gave us all our financing options -- that's her job, after all. But there was no undue pressure about the extended warranty (something I was not interested in, but was willing to hear out). She, like Rob and Andy, was very helpful, personable, professional, and easy to work with. Five stars for Rob Iandoli, Andy Milburn, and Christine Donahue. More

Amazed This was the best experience! It was an easy, non pressured purchase. Laz is an amazing salesman and went the extra mile to make sure I left with a ve This was the best experience! It was an easy, non pressured purchase. Laz is an amazing salesman and went the extra mile to make sure I left with a vehicle. Very pleased! More

Regular maintenance I went in for my regular maintenance. It was my first appt after buying. I went in and was greated. A service person and went over what would be done I went in for my regular maintenance. It was my first appt after buying. I went in and was greated. A service person and went over what would be done and gave me an estimate on how long. They had a very nice waiting area. They were finished before the promised time! And even washed the car of the winter dirt. He took the time to answer some other questions I had also. More

New Lease Purchase Josh provided excellent sales and knowledge great communication which is huge for us hate change used to love car shopping but don't anymore but Josh Josh provided excellent sales and knowledge great communication which is huge for us hate change used to love car shopping but don't anymore but Josh was good touch not overly pushy but helpful called when I needed him to emailed when I emailed to ask something just right touch More

Great service friendly staff I worked with Chuck after submitting a lead online. Chuck was able to set me up with an overnight testdrive which really helped me get a feel for the I worked with Chuck after submitting a lead online. Chuck was able to set me up with an overnight testdrive which really helped me get a feel for the vehicle I wanted to purchase. Working with the staff at heritage was a pleasure. This is the third vehicle I've bought or leased from them and I don't have any complaints . More

Timely, personable, and professional service This was my first service appointment with Heritage after buying a used RAV4 in the last few months. I couldn't have asked for more for this maintena This was my first service appointment with Heritage after buying a used RAV4 in the last few months. I couldn't have asked for more for this maintenance check. Everyone greeted me warmly, talked me through the service and results and did everything to make my wait comfortable. Quick and easy! More

No pressure Toyota Prius Prime Sale Bought a Toyota Prius Prime from Tyler at Heritage. He is a great listener who found and outfitted the car we were looking for. No pressure, just a Bought a Toyota Prius Prime from Tyler at Heritage. He is a great listener who found and outfitted the car we were looking for. No pressure, just a great listener who worked to get us the car and deal we wanted. He also worked to get us answers whenever we asked. More

Quick and efficient They got me in quick and it did not take as long as they estimated which was great. Very professional and freindly staff great experience. They got me in quick and it did not take as long as they estimated which was great. Very professional and freindly staff great experience. More

Amazing Service! Thanks Jay Jerger for your help! I seriously, have tried to save money by going to smaller places, but the experience was just awful. I got my car don Thanks Jay Jerger for your help! I seriously, have tried to save money by going to smaller places, but the experience was just awful. I got my car done right and the shuttle was so convenient. More