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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

December 02, 2016

Superb Service I had a flat tire over the weekend and called on Monday morning to see if Heritage would be able to put on my snow tires and to fix the flat. I was a More

by JSA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 02, 2016 -

Heritage Toyota responded

It's great to hear that Tom and our service team were able to help you out of a tough spot. We appreciate you sharing your experience on Dealer Rater. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2016

The best car experience ever!!! Rob was awesome!! We will definitely recommend him to anyone we know looking for a car.. He made the whole process extremely easy for us. Everything h More

by Jessica68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Heritage Toyota responded

Jessica & Levi, It's fantastic to hear that Rob provided such a stellar purchasing experience. Thank you for the recommendation and taking the time to post a review. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2016

"Fast Maintenance Service With Smiles!" From the time I entered the parking lot at Heritage, I received only smiles and very helpful, knowledgeable responses from all of the A-TEAM. When I More

by savage,m05656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
So sorry I do not remember the young ladies name but she was wonderful.
Dec 02, 2016 -

Heritage Toyota responded

Mitzi, Thank you for your kind words! Glad to hear you received such top notch service, with a rainbow included to boot. Happy Holidays to you, as well! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2016

Fast! Love Toyota especially Tom who is always so helpful! The service on my lease is always so quick which I appreciate since I often bring both my small c More

by Afarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 02, 2016 -

Heritage Toyota responded

Afarr, Your kind words about Tom are very much appreciated. It's lovely to hear that you have received consistently great service at Heritage Toyota. Thank you for taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2016

Great service and experience! Love Toyota especially Seth who was very helpful! The service on my vehicle is always so quick which I appreciate since I am a very busy person that t More

by Cactus1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Dec 02, 2016 -

Heritage Toyota responded

Thank you for this wonderful review! It's great to hear that you enjoyed working with Seth. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2016

Easy, No-Hassle Service During a very busy time of year, Amber worked with me and provided several options to get my car serviced ASAP. She was very knowledgeable and was wi More

by VTBuckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Nov 29, 2016 -

Heritage Toyota responded

We appreciate the very nice review! I'm glad Amber did such a great job making sure your service visit went smoothly. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2016

Best Toyota service experience ever I was visiting my daughter at UVM and needed scheduled maintenance as the vehicle will not be back in PA until summer. The service advisor (Jay) was More

by Fred K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Nov 29, 2016 -

Heritage Toyota responded

Fred, It's excellent to hear that Jay provided such top notch service. We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 28, 2016

Great experience! I had several friends recommend Chuck to me and he did not disappoint! This was our first time buying a Toyota and his service alone will bring us b More

by ahamor26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 29, 2016 -

Heritage Toyota responded

It's fantastic that you enjoyed working with Chuck. I'm glad he provided such a stellar purchasing experience. Thank you for your recommendation! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 22, 2016

above and beyond Kate went above and beyond expectations in providing the services necessary for my Matrix. She was patient in understanding the problems I'd encounte More

by Pamela Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Heritage Toyota responded

Pamela, We appreciate you taking the time to write a review. It's great to hear that Kate made sure that your experience with our service department was stellar. Thank you for the kind words. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2016

My first maintenance checkup with my new Corolla I was very pleased with my first maintenance visit with my new 2016 Corolla. I would especially like to mention one of your shuttle drivers, Scott (f More

by PattyEllen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember except for Scott, shuttle driver.. sorry...
Nov 23, 2016 -

Heritage Toyota responded

PattyEllen, We appreciate you for sharing your thoughts on DealerRater. I'm very glad to hear that Scott and our shuttle service helped make your visit to our service department better. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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