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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

January 27, 2017

Great service friendly staff I worked with Chuck after submitting a lead online. Chuck was able to set me up with an overnight testdrive which really helped me get a feel for the More

by Pwheelz88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Chuck Heingartner
Jan 27, 2017 -

Heritage Toyota responded

Thank you for this lovely review! It's wonderful to hear that Chuck was so accommodating and the rest of the staff was so nice to work with. Enjoy your new vehicle! #chuckyfromstowe #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

January 26, 2017

Timely, personable, and professional service This was my first service appointment with Heritage after buying a used RAV4 in the last few months. I couldn't have asked for more for this maintena More

by happygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the names of the others who greeted me., Matt Morrissey
Jan 27, 2017 -

Heritage Toyota responded

That's fantastic to hear! We appreciate you taking the time to share your experience on Dealer Rater. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 22, 2017

No pressure Toyota Prius Prime Sale Bought a Toyota Prius Prime from Tyler at Heritage. He is a great listener who found and outfitted the car we were looking for. No pressure, just a More

by Robert Leidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Armes
Jan 23, 2017 -

Heritage Toyota responded

Robert, We appreciate you taking the time to write this very nice review! So glad to hear that Tyler provided a top notch purchasing experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 18, 2017

Quick and efficient They got me in quick and it did not take as long as they estimated which was great. Very professional and freindly staff great experience. More

by Bigtundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Allen, Randi Hodet
Jan 18, 2017 -

Heritage Toyota responded

Thank you for sharing your experience on DealerRater. It's great to hear that your visit went smoothly. We appreciate the five star rating! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 17, 2017

Amazing Service! Thanks Jay Jerger for your help! I seriously, have tried to save money by going to smaller places, but the experience was just awful. I got my car don More

by teelah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Jan 18, 2017 -

Heritage Toyota responded

We appreciate you taking the time to post a review. It's fantastic that Jay was so helpful and that you enjoyed the convenience of our shuttle. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 16, 2017

great people to work with!! This dealership has been great to work with! Dan Pasco was a life savor in getting me out of a crappy mistake of a car and into a comparable size car More

by horselover5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2017 -

Heritage Toyota responded

We appreciate your lovely comments about Dan! It's very nice to hear that he has been so helpful in getting you into vehicles that fit your needs and your budget. Thank you for choosing Heritage Toyota! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

January 15, 2017

Thank you, Heritage Toyota! Working with Zach Roberts in the purchase of our Highlander was one of the best buying experiences we've had in buying a car. We appreciate his kno More

by fran2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Jan 16, 2017 -

Heritage Toyota responded

It's very nice to hear that Zach, Conor and Travis were so nice work with. Thank you for sharing your experience on DealerRater. We very much appreciate the recommendation! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

January 09, 2017

Great experience working with Roger Patterson! Roger Patterson provided excellent service. He was extremely helpful and did everything he could to help us get the car and the deal that was best for More

by C. F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Beth Grady
Jan 10, 2017 -

Heritage Toyota responded

Thank you for this very nice review! It's wonderful that Roger, Megan and Beth provided such a stellar experience. I hope you are enjoying your new vehicle. #rogerptoyotaVT #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

January 07, 2017

TOTAL RECALL Had to bring in my Prius for a factory recall -- it went great! The shuttle service was efficient and on time, and Tom K took good care of me -- I'm v More

by Prius Person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jan 09, 2017 -

Heritage Toyota responded

Great to hear everything went so smoothly and that Tom provided top notch service. Thank you for posting on DealerRater! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 07, 2017

Pulsating Brake/Vibration Problem Initially when I came in I was very frustrated having had to bring back my truck for what I thought was a problem created when the emergency brake cab More

by wzorn
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jan 09, 2017 -

Heritage Toyota responded

Glad to hear everything went well. Thank you for your kind words about Tom. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

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