Heritage Toyota

got us in and out and we got what we were looking for Thank you Chuck Heingartner.For the no bull when we bought our used rav. we told you what we were looking for and you very helpful and did;t try and s Thank you Chuck Heingartner.For the no bull when we bought our used rav. we told you what we were looking for and you very helpful and did;t try and sell us something alse and did't keep us there for ever.Thanks again Chris And Michelle More

I'm not buying a car right now!! I was just looking. Chuck came over introduced himself. Found we had connections. He made me feel comfortable. Guess what I bought a car from him! Gr I was just looking. Chuck came over introduced himself. Found we had connections. He made me feel comfortable. Guess what I bought a car from him! Great customer service. Makes the whole ordeal so easy and for maintenance he trades his car with mine and gets it serviced and returns it to me. WOW, now that is service. I also love my car. Whole thing has been a pleasure, not an ordeal. Thanks Chuck More

excellent sales and finance staff were excrllent. very friendly,knowledgeable,and accomadating.we would recommend this dealership to our friends and associates sales and finance staff were excrllent. very friendly,knowledgeable,and accomadating.we would recommend this dealership to our friends and associates It was a very nice experience. More

Shawn's the man for a great deal! They broke the mold when they made this guy. No pressure, very responsive and honest what more could you ask for. Even after the deal was over anytime They broke the mold when they made this guy. No pressure, very responsive and honest what more could you ask for. Even after the deal was over anytime I contacted him with a question he responded immediately and didn't try to hand me off to another department. One of the most hassle-free car buying experiences I've had. More

Shawn Carpenter: Wow, he is amazing! Shawn Carpenter: Wow, he is amazing. I had the best experience ever, and this is my fourth vehicle I have purchased with you since 2015. He was v Shawn Carpenter: Wow, he is amazing. I had the best experience ever, and this is my fourth vehicle I have purchased with you since 2015. He was very responsive and went above and beyond and made this an effortless and enjoyable purchase. More

Just the same I've been associated with the Heritage Group for upteen years and never have had a problem nor I have I met with anyone that hasn't been anything but I've been associated with the Heritage Group for upteen years and never have had a problem nor I have I met with anyone that hasn't been anything but helpful, friendly and knowledgable. Always deliver on their promises....they make a big operation seem like a 'hometown' experience. Tom in Toyota service is always awesome!!! More

Amazed This was the best experience! It was an easy, non pressured purchase. Laz is an amazing salesman and went the extra mile to make sure I left with a ve This was the best experience! It was an easy, non pressured purchase. Laz is an amazing salesman and went the extra mile to make sure I left with a vehicle. Very pleased! More

A great experience! This was my first experience with a dealership -- and my wife's first, as well. So neither of us was necessarily looking forward to it, but it all end This was my first experience with a dealership -- and my wife's first, as well. So neither of us was necessarily looking forward to it, but it all ended up being a breeze. We showed up knowing which certified used cars we wanted to check out (having done a fair amount of research online), and no one ever tried to upsell us. I feel that Rob really "read" us well, and simply did his best to give us what we wanted to buy (rather than what Heritage wanted to sell). That is a textbook definition of great salesmanship, and I very much appreciate Rob's no-pressure approach. When there ended up being an issue with the Carfax report, due to an odometer reading that had been mis-reported by the previous owner (a rental company), Andy and Rob went above and beyond to assure us that it would get fixed right away, and that the hassle would be all theirs, not ours. Andy also included on the purchase agreement a signed note saying that Heritage would buy back the car if they were unable to get the issue corrected. Anyhow, they got it corrected within a week, and we got exactly the car we wanted at a better-than-expected price. As for financing, we also are very pleased with the rate we were able to get. Christine gave us all our financing options -- that's her job, after all. But there was no undue pressure about the extended warranty (something I was not interested in, but was willing to hear out). She, like Rob and Andy, was very helpful, personable, professional, and easy to work with. Five stars for Rob Iandoli, Andy Milburn, and Christine Donahue. More

Regular maintenance I went in for my regular maintenance. It was my first appt after buying. I went in and was greated. A service person and went over what would be done I went in for my regular maintenance. It was my first appt after buying. I went in and was greated. A service person and went over what would be done and gave me an estimate on how long. They had a very nice waiting area. They were finished before the promised time! And even washed the car of the winter dirt. He took the time to answer some other questions I had also. More

New Lease Purchase Josh provided excellent sales and knowledge great communication which is huge for us hate change used to love car shopping but don't anymore but Josh Josh provided excellent sales and knowledge great communication which is huge for us hate change used to love car shopping but don't anymore but Josh was good touch not overly pushy but helpful called when I needed him to emailed when I emailed to ask something just right touch More