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Heritage Toyota

S. Burlington, VT

4.9
4,129 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,129 reviews

December 11, 2016

Bought my 2nd car from Heritage Toyota I had a great experience at Heritage Toyota because Chuck and Megan are so welcoming and friendly. The sales person was extremely helpful in purchasi More

by Yusuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Chuck Heingartner
Dec 13, 2016 -

Heritage Toyota responded

Your nice review is much appreciated. It's fantastic to hear that you enjoyed working with Chuck and Megan. Thank you for your recommendation! #chuckyfromstowe #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

December 09, 2016

Bought my 2nd Tundra from Jason Jason help me move up from one truck to another truck effortlessly within the dealership pretty psyched on how easy it was to get my next vehicle More

by Jbelanger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Dec 09, 2016 -

Heritage Toyota responded

That's fantastic to hear! I'm glad Jason made sure the purchasing process went so smoothly. Thank you for posting. Enjoy your new Tundra! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

December 09, 2016

Bought my first car! I had no idea how to go about purchasing a car. Chuck and Heritage made the process easy to understand. I was guided through the process without feel More

by Zbiron13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Dec 09, 2016 -

Heritage Toyota responded

We appreciate the review. Your first time purchasing a car can be stressful. It's wonderful to hear that Chuck, Travis and the rest of the sales team made it easy. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2016

In and out I've purchased 4 veichles from Heritage but this is my first experience bringing my car to the "new" service center. What an operation! Tom listen to More

by Jerryjr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 09, 2016 -

Heritage Toyota responded

Jerry, Thank you for taking the time post on Dealer Rater. It's great to hear that you received stellar service from Tom and the rest of the of the service team. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 07, 2016

Mary Poppins experience (perfect in everyway) I arrived at 4:35 for my 445 scheduled appointment to get my RAV4 inspected. Someone was there by my side as I got out of my vehicle. I was greeted More

by Happy and Content
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Dec 09, 2016 -

Heritage Toyota responded

It's so nice to hear that you had such a pleasant experience at our service department. We appreciate you sharing your thoughts on Dealer Rater. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2016

Staff always friendly and willing to listen. The title of my review says it all. They also are honest to a fault and acknowledge where Toyota has had problems--which leads to the solutions and e More

by dennis hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Dec 05, 2016 -

Heritage Toyota responded

Dennis, Thank you for your kind words about John and Heritage Toyota! Glad to hear John did such a fantastic job getting you a great deal on your new Avalon. Happy driving! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

December 04, 2016

Good car buying experience This is our 7th car we purchased from Chuck Heingartner at Heritage Toyota! We definitely recommend him. He is easy to work with and we are always v More

by Martha Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 05, 2016 -

Heritage Toyota responded

Martha, Wow! It's fantastic that you have received consistently great service from Chuck and Heritage Toyota. Thank you for sharing your experience on Dealer Rater. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

December 02, 2016

Superb Service I had a flat tire over the weekend and called on Monday morning to see if Heritage would be able to put on my snow tires and to fix the flat. I was a More

by JSA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 02, 2016 -

Heritage Toyota responded

It's great to hear that Tom and our service team were able to help you out of a tough spot. We appreciate you sharing your experience on Dealer Rater. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2016

The best car experience ever!!! Rob was awesome!! We will definitely recommend him to anyone we know looking for a car.. He made the whole process extremely easy for us. Everything h More

by Jessica68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Heritage Toyota responded

Jessica & Levi, It's fantastic to hear that Rob provided such a stellar purchasing experience. Thank you for the recommendation and taking the time to post a review. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2016

"Fast Maintenance Service With Smiles!" From the time I entered the parking lot at Heritage, I received only smiles and very helpful, knowledgeable responses from all of the A-TEAM. When I More

by savage,m05656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
So sorry I do not remember the young ladies name but she was wonderful.
Dec 02, 2016 -

Heritage Toyota responded

Mitzi, Thank you for your kind words! Glad to hear you received such top notch service, with a rainbow included to boot. Happy Holidays to you, as well! Nora Krom Customer Relations Specialist Heritage Automotive Group

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