Heritage Toyota

Shawn made getting into a 2017 Toyota Corrolla EASY! It was a pleasure working with Shawn Carpenter. Shawn is very knowledgeable on Toyota vehicles. He is a patient, caring, easy to get along with Pers It was a pleasure working with Shawn Carpenter. Shawn is very knowledgeable on Toyota vehicles. He is a patient, caring, easy to get along with Person. He listens to your needs and wants in a vehicle and asks probing question to clarify to make sure he understands what you are looking for. In a span of 3 hours..... I was able to sit with Shawn, discuss what I was looking for/have my used vehicle appraised and traded/chose a color and test drove a new Corolla, while Shawn talked me through all the features/fill out the necessary paperwork (minimal)/Speak with Christine Donahue (Super friendly and Very knowledgeable Financial Service Manager)/Get approved for the vehicle and Drive home in a NEW car! 3 HOURS! Thanks Shawn for making this process so easy and non-stressed for me. Much appreciated! More

Great transaction with Bob Bob was very helpful and comfortable to deal with. I'm not fond of this whole car buying endeavor and he made it easy. Not at all pushy which is impor Bob was very helpful and comfortable to deal with. I'm not fond of this whole car buying endeavor and he made it easy. Not at all pushy which is important to me. Dealership also has a lot to offer. Would recommend both Bob Boulerice and Heritage. More

Heritage and Chuck made it easy! I just completed a purchase of a Tacoma truck with Chuck. One visit to the dealership to consider options and take a look at models with Chuck, a few I just completed a purchase of a Tacoma truck with Chuck. One visit to the dealership to consider options and take a look at models with Chuck, a few test drives, and the rest we handled by text, phone and email. This was the easiest, most time efficient automobile purchase I have ever experienced. Chuck is pro: he's not selling, just making sure you end up in the vehicle that makes the most sense for you and your budget and your needs. As for the rest — the transaction, the delivery of the car — he and Christine Donahue at Heritage made sure the process was a breeze: not a lot of extra chatter, and all about "how can we make this as simple as possible for you." More

H team works for you These guys were a huge help throughout the entire process. They got me the most money for my trade in and really worked hard to make the numbers work These guys were a huge help throughout the entire process. They got me the most money for my trade in and really worked hard to make the numbers work for me. Marc is awesome. He stayed late and bent over backwards to make sure that I drove away with a huge smile on. More

Class Act We recently leased a new RAV from Heritage and Shawn was the best salesperson we have ever dealt with (and there have been many). The entire process w We recently leased a new RAV from Heritage and Shawn was the best salesperson we have ever dealt with (and there have been many). The entire process was handled with professionalism, curtesy and class. Shawn is very knowledgeable and provided the best in customer service, from start to finish. We would highly recommend contacting Shawn if you are interested in a Toyota. More

Toyota Camry Dealt with Marc and was a very pleasent experience. I would highly recommend having him help you in the car buying process. Very pleased with his cus Dealt with Marc and was a very pleasent experience. I would highly recommend having him help you in the car buying process. Very pleased with his customer service. More

Service Department A very fast and courteous visit. My representative began the process to correct a problem not covered by this visit. Jay was attentive and understan A very fast and courteous visit. My representative began the process to correct a problem not covered by this visit. Jay was attentive and understanding. More

Chucky from Stowe My experience at Heritage has been nothing less then outstanding!. Chucky made it so easy!! My 2nd Tacoma and I love my Tacoma and I love Chucky from My experience at Heritage has been nothing less then outstanding!. Chucky made it so easy!! My 2nd Tacoma and I love my Tacoma and I love Chucky from Stowe. His service is above and beyond. He comes to our house picks up My Tacoma leaves me his personal car and brings it back to me!!! Priceless!! If you want a great person no presssue 42 years in the business Chucky from Stowe is your guy!! The H Team rocks !! #chuckyfromstowe More

Unprofessional After few years as their customer, I came for the state inspection with my BRAND NEW CAR, that was bought two weeks prior, and it was in perfect condi After few years as their customer, I came for the state inspection with my BRAND NEW CAR, that was bought two weeks prior, and it was in perfect condition (nothing was noticed or noted by the service hostess when the car was brought into the service). When they returned it after 2 hrs, the windshield was cracked. They claimed that it MIGHT have been a small crack that was not noticed when the car was brought into the service, and they assured me that it was not their fault, therefore they will not replace the windshield. They suggested to use my insurance. Few months later I have a new windshield that was changed UNDER WARRANTY by another Toyota dealer from another state. Extremely poor customer service. I will never use Heritage Toyota Service (Sales Department is OK). Comment after Heritage Toyota's reply: If it would have been a VISIBLE stone chip, it would have been fare not to replace the windshield. However, since the windshield was replaced UNDER WARRANTY by another Toyota dealer, it means that either it was no stone chip or Toyota has different standards. For your information, that cracked windshield was thoroughly examined by a Toyota specialist before deciding that it has to be changed under warranty. More

Go see Chuck! I went in to see Chuck to say "hi". I left with a new Tacoma. Chuck listened to what I had to say, showed me what I wanted to see, made the whole I went in to see Chuck to say "hi". I left with a new Tacoma. Chuck listened to what I had to say, showed me what I wanted to see, made the whole process smooth (which, no matter where you go can be lengthy ). We discussed several finance options and my trade, never felt rushed. Chuck, as in the past, made this an enjoyable process. Thank you so much for a pleasant experience! #chuckyfromstowe More