Back

Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
Contact Dealership

1620 Shelburne Rd

S. Burlington, VT

05403

Directions

By Type

Showing 4,172 reviews

March 26, 2017

Routine Service We were greeted upon entry, and they loved my dog. Anytime my dog is welcome, it is a good day. He canvassed the entire shop front, with nothing but More

by gregtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kulhowvick, Amber Miles, Alicia Cloutier
Mar 28, 2017 -

Heritage Toyota responded

Greg, We appreciate you posting! It's very nice to hear that both you and your dog had such a positive experience at our service department. I'm sure our service staff enjoyed meeting your dog, as well! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 25, 2017

Poor sale person equals No Sales Angus was pushy and very unknowledgeable about the Toyota product with little knowledge about lease programs. Not the kind of so called sales person More

by TT8
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Apr 03, 2017 -

Heritage Toyota responded

I sincerely apologize for the unsatisfactory service you received from Angus. That is not the impression we want anyone left with. I shared your experience with the sales department management team who will address this incident with Angus. I appreciate that your opinion of Heritage on the whole is still positive. Thank you for your feedback and understanding. Please feel free to contact me directly if you would like to share further details. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

March 25, 2017

Friendly and low pressure I worked with Zack here, and he was super helpful, without being too pushy. I had been to two dealerships in the area in the past couple weeks, and ev More

by Tim G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Zack Roberts
Mar 28, 2017 -

Heritage Toyota responded

Tim, Thank you for sharing your excellent experience working with Zack! It's great to hear that he was so accommodating. Enjoy your vehicle! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

March 24, 2017

Fantastic! I bought my new tundra from Heritage team. My sales person was Marc Halliday. Had a great experience. Was a very easy purchase. Thank you H-Team! More

by justin24381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Mar 24, 2017 -

Heritage Toyota responded

Justin, Thank you for posting. It's wonderful to hear that your purchase went so smoothly. Enjoy your new Tundra! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

March 24, 2017

sevice Seth who handeled my visit was efficient , friendly and most helpful Work was done remarkably quickly and I was promptly informed by Seth that work co More

by Dieter Gump
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Mar 24, 2017 -

Heritage Toyota responded

Dieter, We appreciate you taking the time to post such a nice review. It's fantastic to learn that your visit went well and that you received top notch service from Seth. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 23, 2017

Angus is great! Working with Angus was TRULY a pleasure. If it hadn't been for him, i feel I would have had a very different experience leading my first car. He was j More

by JoyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Mar 24, 2017 -

Heritage Toyota responded

Joy, I'm glad you liked working with Angus and that he made sure your new vehicle is right for you. Thank you for sharing your experience on Dealer Rater. Enjoy your new vehicle! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

March 22, 2017

Worth the drive!!! My quest to replace my Highlander started last summer. I did the usual things, I drove through the local dealership lots, talked to some salespeople, More

by Ken Pease
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Mar 24, 2017 -

Heritage Toyota responded

Ken, Thank you for making the trek to purchase your vehicle at Heritage Toyota! We also appreciate you taking the time to write this very nice review. Glad to hear that Chuck made sure your experience was fantastic. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2017

Great service We had Adam Stoner as our salesman. He was very friendly, professional, and knowledgeable. I would recommend giving Adam a visit for your next vehicle More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoner
Mar 22, 2017 -

Heritage Toyota responded

Michael, Thank you for your recommendation of Adam! I'm glad to learn he provided you with a top notch purchasing experience. Enjoy your new vehicle! #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2017

Easy process John was great to work with. His professional, low key approach allowed for a sales process that I found easy to work with. His patient approach More

by jbvt11
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Mar 21, 2017 -

Heritage Toyota responded

Thank you for your kind words about John! It's wonderful that he made your purchasing experience smooth. Enjoy your vehicle! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

March 20, 2017

Friendly, knowledgeable sales person Marc Halliday was very helpful and assisted us in securing the best price for our trade in. He was very professional and was able to answer all of ou More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Mar 21, 2017 -

Heritage Toyota responded

Dave, It's fantastic that you enjoyed working with Marc. We appreciate your review. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

...
302
...