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Heritage Toyota

S. Burlington, VT

4.9
4,236 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,236 reviews

June 02, 2017

Great Sales Experience! We recently leased our first new car from Heritage Toyota after an excellent experience working with Derek Blood. He took so much time with us making More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Heritage Toyota responded

Ryan, Thank you for this detailed review. It's very nice to hear that Derek provided a top notch purchasing experience. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 02, 2017

Chuck Heingartner is the man who goes the extra mile for you emily and I could not think more highly of Chuck Heingartner. Informed, fair and goes the extra mile. Just this week due to a child's injury, we nee More

by wetred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jun 05, 2017 -

Heritage Toyota responded

Wow! Thank you for sharing this story. It really sounds like Chuck went about and beyond. Great to hear that he helped you out during a stressful time. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2017

Great decision! Go see Daniel at heritage if you are looking to buy a vehicle. He is great at what he does. He really cares about the customer getting the right deal More

by Victoria K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Heritage Toyota responded

Victoria, Thank you for writing a review. It's wonderful that Dan took the time to make sure you got the vehicle that is right for your needs and your budget. Enjoy your new car! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

May 31, 2017

Excellent service. Highly recommend checking them out Heritage's website was excellent and allowed me to narrow down the list of cars I wanted to check out and drive. Once I arrived on site, Marc made the More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
May 31, 2017 -

Heritage Toyota responded

Tom, Glad to hear the website made the purchasing process a bit easier. It's wonderful that Marc made sure everything went smoothly once you arrived at the dealership. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 31, 2017

Amazing service! I purchased a Camry from Laz Koep at Heritage Toyota back in November 2016. I brought my car in this May for regular maintenance and a tire change. I More

by Adam G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Jun 05, 2017 -

Heritage Toyota responded

Adam, It's fantastic to hear about your experience in our service department and with Laz in sales. We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 30, 2017

Just outstanding! I wouldn't be buying a Toyota were it not for Roger. He is a kind and friendly and very knowledge able man, and put on no pressure whatsoever. Yet, he More

by Sue Schein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2017 -

Heritage Toyota responded

Sue, What a nice review! We appreciate you posting. It's fantastic to hear that Roger made sure your experience was so enjoyable. #rogerptoyotaVT Nora Krom Customer Relations Specialist Heritage Automotive Group

May 30, 2017

Fantastic I bought a car from Chuck Heingartner back in 2014, the experience was excellent! I totaled my car 5/24/17, I called Chuck that day to set up a meetin More

by 05ejbash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
May 31, 2017 -

Heritage Toyota responded

Elizabeth & Adam, We appreciate this lovely review! It's excellent that Chuck, Andy and Christine did such a top notch job. I hope both of you enjoy your new vehicles! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 28, 2017

Great Experience This is my second lease from Heritage Toyota and there's a reason I went back! It's a low-pressure, friendly environment. Rob in Sales was great to More

by VtB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Rob Iandoli
May 31, 2017 -

Heritage Toyota responded

It's very nice to hear that you liked working with Rob and Nick. Thank you for writing a review. Enjoy your new vehicle! #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

May 27, 2017

Fantastic The man who help me was great to me,helped me with my wheel chair,my packages too,talked to me in a low voice,polite to talk to, sorry forget your nam More

by Mamasum78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot you guys I hope can fill it in for me.
May 31, 2017 -

Heritage Toyota responded

Thank you for your kind words! I'm very glad to hear that Jay was so helpful. I appreciate you following up and letting me know who you worked with. We always want to give credit where it's due. Thanks, again, for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

May 31, 2017 -

Mamasum78 responded

My service advisor was 315 jay jerger

May 24, 2017

Best in Service I have never had an issue with Heritage Toyota Service always working to do their best and get you in and out quickly as possible. Highly recommend th More

by Steve51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
May 31, 2017 -

Heritage Toyota responded

Steve, Thank you for this very nice recommendation! We appreciate you taking the time to share your experience. It's fantastic that you've received consistently great service from our team. Nora Krom Customer Relations Specialist Heritage Automotive Group

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