Heritage Toyota

Service Scheduled oil change, they fit us in and we left the car thinking it would be 5pm before it was ready and they called before noon. Scheduled oil change, they fit us in and we left the car thinking it would be 5pm before it was ready and they called before noon. More

Another Success Story at Heritage Service The Heritage Toyota Service Dept is the best. My service writer specialist Dana was pleasant, knowledgeable, and interested in making sure of all my t The Heritage Toyota Service Dept is the best. My service writer specialist Dana was pleasant, knowledgeable, and interested in making sure of all my truck's maintenance needs were covered. She kept me updated periodically during the day as she said she would. The service manager & all the technicians are top notch. In the past, they've even let me come back to explain any questions or concerns without any hesitation. From bottom to top, the H-Team are true professionals. The free State Inspection program for buying your car or truck with Heritage is an awesome bonus! More

Positive experience Chucky was easy to deal with and gave me a fair price for my trade in. The version of Prius V that I wanted was not available, so Chucky sold me one Chucky was easy to deal with and gave me a fair price for my trade in. The version of Prius V that I wanted was not available, so Chucky sold me one that is a level up for basically the same price. I will recommend him to anyone I know. The service team was great too - I needed some programming changes and Ryan in service got me in and out in no time! Their excellent service department is the main reason I chose Heritage Toyota. More

Very good ... Love my car. Love the service. Great experience for some one buying their first car. Would definitely go back. Great car too... Very happy. ... Love my car. Love the service. Great experience for some one buying their first car. Would definitely go back. Great car too... Very happy. More

Positive Great experience- They were very flexible with my schedule. Everyone was helpful, friendly, and knowledgeable from Ed via email, to Marc in Sales, and Great experience- They were very flexible with my schedule. Everyone was helpful, friendly, and knowledgeable from Ed via email, to Marc in Sales, and Nick in finance. Love my RA4. Thank you- K More

Praise for Patti Bowdy Patti Bowdy is an exemplary employee. I have been chemically injured, and she has offered me sensitive, astute, reliable and excellent support and se Patti Bowdy is an exemplary employee. I have been chemically injured, and she has offered me sensitive, astute, reliable and excellent support and service when I have brought my car in for service. She is available between appointments as well for advice. I have received excellent service as a result of her efforts. Thank you. More

Excellent customer service My vehicle needed emergency service as the alternator was failing. Dana Lawrence kept me informed of the vehicle needs and was able to get my car fix My vehicle needed emergency service as the alternator was failing. Dana Lawrence kept me informed of the vehicle needs and was able to get my car fixed and back to me in a timely fashion. More

purchased a previously owned SUV Mark assisted us with this purchase. He was calm, organized and always available. His approach was pleasant, relaxed and considerate. He allowed us to Mark assisted us with this purchase. He was calm, organized and always available. His approach was pleasant, relaxed and considerate. He allowed us to ask questions and take our time. More

Amazing Experience! I went to Heritage Toyota hoping to lease a new car to get myself out of my 2010 RAV4. After speaking with Marc, he was so helpful and explained every I went to Heritage Toyota hoping to lease a new car to get myself out of my 2010 RAV4. After speaking with Marc, he was so helpful and explained everything down to the detail. Marc worked so hard and went above and beyond to help me get into a nice, new car, at a price that I was comfortable with. I can't say enough nice things about my experience. If you're looking for a new car, I highly highly recommend going to Heritage Toyota and sitting down with Marc! You won't regret it! :) More

Amazing Experience, Very Happy With My New Car I can’t say enough about how amazing my experience at Heritage Toyota. In the past, working with other dealerships, buying a car was stressful and it I can’t say enough about how amazing my experience at Heritage Toyota. In the past, working with other dealerships, buying a car was stressful and it always just felt like a race to financing. I admit, I started looking at cars online and in the lot after hours to get a feel of what I wanted for fear of being hassled. After deciding I would like to look further into the Toyota Yaris iA I went online to calculate the price of my trade in. I received a very nice email from Nick McCarthy. I responded with a few (not so standard) questions I had about the iA and he was kind enough to do some research and call me to discuss what he knew and what he had found, he referred me to some great websites for further reading, and when I inquired about a test drive he set up a time for me to come in and timed it so my old car could be evaluated for it’s trade in value at the same time. When I came in I was greeted kindly and introduced to Shawn who would be assisting me with my test drive and answering more of my questions. We sat down and were able to talk to Shawn while another employee was kind enough to get us some water. After getting to know myself and my husband a little bit we started talking about what we wanted in a car, he assured me the iA would be a good match and we decided to go for a test drive. He made the test dive easy and fun while talking to us about the features as the topics came up in conversation, at no point did it feel awkward or like a sales pitch and my husband and I were able to talk amongst ourselves without being constantly interrupted. I loved the car and decided to talk about it alone before moving forward, we were assured that it would be fine if we didn’t want to move forward right away and were not pressured to move onto financing at all. We decided to go for it, but to our disappointment the car I wanted was not on the lot. Shawn was able to get the car we wanted delivered within 30 minutes from their offsite lot despite the fact that it was already past 7!! Once we approved of the car, we started financing. We were able to finish the application, however, it was late (past closing) and we had to finish up the following day. Nick Zagres contacted me the following morning with the news I had been approved and gave me a list of documents needed to complete our application. I was clearly nervous, but he was kind and kept things light-hearted before diving into terms, payments, and warranties. He made the whole process easy and overall stress-free. Once done, Shawn was even there despite being his day off to make sure I knew my new car inside and out before leaving. He even helped me set up the Bluetooth before I left, and made sure I knew every way to contact him if I had any problems or concerns. This is my first ever NEW car, and I couldn’t be happier with it, or my experience buying it. I will definitely continue to come here for all my vehicles in the future!! I truly appreciate that everyone I worked with was so kind, helpful, and patient when working with me. I had no plans on buying right away, and made that clear from the start. I honestly feel like they were very respectful of that. I was always being reassured that I could take my time, go home if I wanted, and that there was no rush. Ultimately that is what made me so comfortable to purchase, and I’m extremely happy with my brand new car! More