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Heritage Toyota

S. Burlington, VT

4.9
4,286 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,286 reviews

September 30, 2017

New RAV4 for Lisa When we pulled into the dealership Alex was outside looking to make a deal. We got out of our Camry and asked Alex if he wanted to sell a car. His ans More

by Rav4lisa2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lash, Heritage Auto
Oct 02, 2017 -

Heritage Toyota responded

So glad that you liked working with Alex! It's fantastic that he made sure that the purchasing process was straight forward and efficient. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 26, 2017

Great Service Once again I am very pleased with the service provided by Heritage Toyota. I never hesitate to take my car there knowing that they will do a good job More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Sep 26, 2017 -

Heritage Toyota responded

Marsha, That's great to hear! Thank you for your kind words about our service department. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 23, 2017

Excellence is where the bar has been set. Over the past few weeks we had started looking at the Tundras. We found Jason over at Heritage through a few friends who have bought from him in the p More

by Christopher Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Sep 25, 2017 -

Heritage Toyota responded

Christopher, What a great review! We appreciate you taking the time to include so many details. It's wonderful that Jason, Christine and the rest of the team did such a fantastic job helping you find the truck that is right for you. #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

September 22, 2017

great experience! Chuck has been incredibly helpful to me and this is the second car I have bought with his assistance. Efficient, knowledgeable, flexible, understands More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Sep 25, 2017 -

Heritage Toyota responded

Sue, Thank you for the nice recommendation of Chuck! Glad you enjoyed working with him. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

September 22, 2017

Amazing 2010 Prius with even better customer service I had just moved back to Vermont and I was in the market for a fuel-efficient vehicle. After talking to Chuck for two days over the phone, I had found More

by Cbarnot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Sep 22, 2017 -

Heritage Toyota responded

Thank you for sharing your experience on Dealer Rater. It's fantastic to learn that you received such top notch service from Chuck. Glad to hear your enjoying your Prius, too! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

September 22, 2017

Down Home Friendly and Helpful Jay Jerger was great to work with. He flagged the fact that my registration wasn't in the glove compartment, looked us up on line, saw we had paid an More

by Clark Hinsdale
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Sep 22, 2017 -

Heritage Toyota responded

Clark, We appreciate you posting a review. It's great that Jay was so helpful. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 21, 2017

Derek and Travis made my purchase easy👍🏽 I was VERY impressed at Derek's honesty and his choice to be a salesman for the customer, not the commission. Derek took the time to listen to what I More

by Cathy Stech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Ryea referred us
Sep 21, 2017 -

Heritage Toyota responded

Cathy, We appreciate this very nice review! It's fantastic that both Derek and Travis provided such excellent service. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 19, 2017

Professional Alex is a good listener. Some sales people try so much to get their message across at the expense of listening to the customer, but Alex took the tim More

by Brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heritage Auto
Sep 19, 2017 -

Heritage Toyota responded

Brady, Thank you for your kind words about Alex. So nice to hear that you enjoyed working with him. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 19, 2017

Love my new Rav4 in Black Currant I started my new car search online. We had purchased our previous two Toyotas at Heritage in South Burlington. I decided to go to Heritage after th More

by ELLJAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heritage Auto
Sep 19, 2017 -

Heritage Toyota responded

Thank you for posting this detailed review! So glad to hear that Alex did such a great job making sure you got the vehicle you wanted. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2017

Frend oh knowledgeable salesman Alex will she is the type a salesman well if you actually have an issue we might stop by and put an extra five minutes to make sure everything set up More

by Alex28wolf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heritage Auto
Sep 18, 2017 -

Heritage Toyota responded

Glad to hear you received top notch service from Alex! Thank you for choosing Heritage Toyota. Nora Krom Customer Relations Specialist Heritage Automotive Group

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