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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

June 28, 2017

Jason Dillon does it again Jason Dillon, in collaboration with Megan Terry, worked very hard to get us the best leases he could for me and Rock Point School. We leased two vehic More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Megan Terry
Jun 28, 2017 -

Heritage Toyota responded

Thank you for your kind words about Megan & Jason. It's great that they were so easy to work with. We appreciate your recommendation! #Meganterrysalesprofessional #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

June 28, 2017

Great and easy experience We are on our 9th Toyota product and on our 4th from Heritage Toyota. Josh Cousino made it so easy for our last trade-ins. We got personal attention More

by Bob I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Heritage Toyota responded

Bob, It's great that you had such a nice experience working with Josh. We appreciate you posting on DealerRater. Thank you for your continued business over the years! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2017

Needed a new battery I needed a new battery for my Tundra right away. I called the service department and immediately got an appointment that morning to have a new batte More

by mrmattf5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Jay Jerger
Jun 28, 2017 -

Heritage Toyota responded

Thank you for posting! It's excellent to learn that the service department made your visit so easy. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2017

Great buying experience I definitely felt like I got my car at a good price. My sales person, Josh, was knowledgeable, helpful, and friendly, and I never felt rushed or pushe More

by pokettokei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write a review. Glad to hear your experiences with both the sales and service teams were top notch. Thank you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2017

buying a Toyota sienna Marc was extremely pleasant and helpful, Nice sense of humor , which is always a bonus. Stayed late to help us , even though he had a party to go t More

by Caroleigh1944
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jun 26, 2017 -

Heritage Toyota responded

Caroleigh, We appreciate this very nice review! It's wonderful that Marc provided such a top notch purchasing experience. Enjoy your Sienna! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2017

Best car buying experience I have had About 6 months ago we were replacing our 2008 Toyota Tundra. I had already done quite a bit of homework and knew it was going to be another Tundra. More

by Ron P.
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Heritage Toyota responded

Ron, We appreciate your kind words about Josh. So glad to learn that you enjoyed working with him. Thank you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 24, 2017

Great Service & Dealership Very friendly & professional service for my car. Repeat buying customer there. Took my dog in the waiting room & they all came to pet him, cookies & o More

by 123toyota
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
so many over the years, all very friendly, Seth Tracy, Jay Jerger
Jun 26, 2017 -

Heritage Toyota responded

Thank you for sharing your experience! It's wonderful that you received top notch service from Jay, Seth and the rest of the service team. Most of us at Heritage are dog lovers, so it's very nice to hear that your pupper got such a nice welcome. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 24, 2017

Terrific Buying Experience I recently decided to trade in my wife's car for a larger vehicle. Josh Cousino over at Heritage Toyota took the time to ask me some questions about More

by Darren1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Heritage Toyota responded

Darren, It's wonderful that you liked working with Josh. I'm glad he was so helpful in finding a vehicle that meets your driving needs and your budget. Thank you for writing a review! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2017

My best car buying experience, ever! Josh was so polite. Truly a pleasure to do business with. He answered all questions in a timely manor and never talked down to me, as other car salesm More

by Robin Freehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Heritage Toyota responded

Robin, So glad you liked working with Josh! We appreciate the recommendation. Thank you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2017

Greatest Experience I decided I wanted to trade in my vehicle and get into a lease. Josh Cousino came right up to me and was very personable. He gave me fantastic advice More

by Asantor94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Heritage Toyota responded

We appreciate this lovely review! It's very nice to learn that you and your grandparents enjoyed working with Josh. Thanks to all three of you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

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