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Heritage Toyota

S. Burlington, VT

4.9
4,130 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,130 reviews

May 30, 2017

Just outstanding! I wouldn't be buying a Toyota were it not for Roger. He is a kind and friendly and very knowledge able man, and put on no pressure whatsoever. Yet, he More

by Sue Schein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2017 -

Heritage Toyota responded

Sue, What a nice review! We appreciate you posting. It's fantastic to hear that Roger made sure your experience was so enjoyable. #rogerptoyotaVT Nora Krom Customer Relations Specialist Heritage Automotive Group

May 28, 2017

Great Experience This is my second lease from Heritage Toyota and there's a reason I went back! It's a low-pressure, friendly environment. Rob in Sales was great to More

by VtB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Rob Iandoli
May 31, 2017 -

Heritage Toyota responded

It's very nice to hear that you liked working with Rob and Nick. Thank you for writing a review. Enjoy your new vehicle! #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

May 27, 2017

Fantastic The man who help me was great to me,helped me with my wheel chair,my packages too,talked to me in a low voice,polite to talk to, sorry forget your nam More

by Mamasum78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot you guys I hope can fill it in for me.
May 31, 2017 -

Heritage Toyota responded

Thank you for your kind words! I'm very glad to hear that Jay was so helpful. I appreciate you following up and letting me know who you worked with. We always want to give credit where it's due. Thanks, again, for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

May 31, 2017 -

Mamasum78 responded

My service advisor was 315 jay jerger

May 24, 2017

Best in Service I have never had an issue with Heritage Toyota Service always working to do their best and get you in and out quickly as possible. Highly recommend th More

by Steve51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
May 31, 2017 -

Heritage Toyota responded

Steve, Thank you for this very nice recommendation! We appreciate you taking the time to share your experience. It's fantastic that you've received consistently great service from our team. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 22, 2017

'17 Tacoma TRD Sport Working with Sean Carpenter was a breeze. He was diligent, professional, and fair. I didn't have to haggle, because he was upfront and fair with all c More

by Jbabcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Shawn Carpenter, Nick McCarthy
May 23, 2017 -

Heritage Toyota responded

Thank you for your kind words about Shawn, Nick McCarthy and Nick Zagres. It's very nice to hear that they provided a top notch purchasing experience. Enjoy your new Tacoma! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

May 20, 2017

Very pleased with the service Seth was very pleasant and made sure my problem was fixed. He also had my car inspected so that I wouldn't have to make another trip. It is very imp More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 23, 2017 -

Heritage Toyota responded

Marsha, We appreciate you sharing your experience with our service department. It's wonderful to hear that Seth made sure all the bases were covered. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2017

Extraordinary individual , amazing human being! If you have an image of a automobile sales person, wipe it from your mind, the honor and privilege of meeting Laz is beyond my ability to express the More

by JEFFREY B WAITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Laz Koep
May 18, 2017 -

Heritage Toyota responded

Jeff, Wow! Thank you for this lovely review. Sounds like Laz provide a top notch purchasing experience. Glad Nick got you a great deal, too. Enjoy your new car! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2017

nice attitude the sales team was attentive and service team was knowledgeable......and the financial people also knew their job.....I mostly likely will return.... More

by mattygabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Tracy
May 18, 2017 -

Heritage Toyota responded

It's fantastic that you've received excellent service from our sales, finance and service teams. We appreciate you writing a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2017

Service Scheduled oil change, they fit us in and we left the car thinking it would be 5pm before it was ready and they called before noon. More

by Heritage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
May 19, 2017 -

Heritage Toyota responded

That's great! We appreciate you posting about your experience with the service department. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2017

Another Success Story at Heritage Service The Heritage Toyota Service Dept is the best. My service writer specialist Dana was pleasant, knowledgeable, and interested in making sure of all my t More

by Snogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
May 15, 2017 -

Heritage Toyota responded

Thank you for posting. It's fantastic that Dana and the rest of the service team provided such a stellar experience! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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