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Heritage Toyota

S. Burlington, VT

4.9
4,286 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,286 reviews

October 09, 2017

Angus and Jim Lash We would like to thank Angus and Jim for making our experience at Heritage Toyota great. As a returning customer we always seek Angus out. He is extr More

by Gary Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn, Jim Lash
Oct 09, 2017 -

Heritage Toyota responded

Gary, Thank you for your kind words about Angus and Jim. It's wonderful to learn that you enjoyed working with them. We appreciate your business! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

October 08, 2017

Not as stressful as other dealerships I've been to. 1. I was met right at the door and did not have to wait for service. 2. Everyone including the sales person Marc, was helpful, friendly and courteou More

by Douglas Bordeaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Oct 09, 2017 -

Heritage Toyota responded

Douglas, Thank you for sharing your experience. It's fantastic to learn that Marc and the rest of the team made sure you received top notch service. Enjoy your new vehicle! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2017

Best customer service!! I have been dealing with another Toyota dealer for years. I was looking around for a closer dealer. what I found was a great Dealer & staff that were More

by P.CYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Jim Lash
Oct 06, 2017 -

Heritage Toyota responded

Thank you for this very nice recommendation! I'm glad that Chuck made sure your purchasing experience was stellar. Enjoy your new truck! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2017

Heritage Toyota Team worked amazingly well together. The Heritage Toyota Team in South Burlington, VT worked amazingly well together to get me into a great deal in a fabulous new car. Derek Blood was gr More

by GrandmaCher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write a review. It's very nice to hear that Derek took the time to make sure you ended up with vehicle that suits your needs. Enjoy your new Highlander! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2017

Excellent Cuatomer Service Matt was professional, friendly, helpful, called me when the car was ready for pick up and had checked on the cost and needed repair for the alignment More

by Ms.Pizzazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Oct 06, 2017 -

Heritage Toyota responded

Ellie, It's fantastic that Matt made sure that your service visit went so smoothly! We appreciate you sharing your thoughts on Dealer Rater. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 04, 2017

Great customer service My wife and I were very pleased with the personal service given by Alex. Over the course of several days we test drove a RAV4 and then we're able to s More

by Chad Herschel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heritage Auto
Oct 06, 2017 -

Heritage Toyota responded

Chad, It's fantastic that you liked working with Alex. We appreciate you sharing your experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2017

Flexible Shawn and the Sales team worked very hard to find the vehicle that would suit me needs and still fit my wallet. Took my needs very seriously. More

by Briani34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Oct 03, 2017 -

Heritage Toyota responded

It's fantastic that Shawn and the rest of them team made purchasing a vehicle a positive experience. We appreciate you posting. Enjoy your new vehicle! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2017

Found me the perfect vehicle I had very specific needs in terms of vehicle and price. Derek Blood found me just the right car at the right price. Very happy! More

by sgco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Rodriguez
Oct 03, 2017 -

Heritage Toyota responded

Thank you for posting. Glad to hear that Derek was so helpful in finding the right car for you. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 02, 2017

Professional and friendly I worked with Alex and Jim and both were professional and friendly and great to deal with. I would recommend both. Alex was prompt with follow-up qu More

by Kathy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lash, Heritage Auto
Oct 03, 2017 -

Heritage Toyota responded

Kathy, It's great to hear that liked working with Alex and Jim. Thank you for your recommendation. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2017

Very pleased with the personal interaction. It was a pleasure doing business with Derek, very personable and not overly pushy. Kept in touch with us to keep us up dated on when new Hybrids would More

by Michael n benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Heritage Toyota responded

It's fantastic that you enjoyed working with Derek and that he did such a great job of keeping in touch without bothering you too much! We appreciate you sharing your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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