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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

July 11, 2017

Zack Roberts is an excellent sales consultant My wife and I recently purchased a new Corrolla at Heritage Toyota with Zack Roberts as our sales consultant. Zack was very helpful and respectful.He More

by Richard Bertolino
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
Jul 13, 2017 -

Heritage Toyota responded

Richard, We appreciate your recommendation of Zack. It's fantastic that he was so easy to work with. Thank you for choosing Heritage Toyota! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2017

Best Salesman ever! Laz is by far the best salesman I have ever had. He is knowledgable about the cars and his personality made me feel really comfortable with the entire More

by mibrahim1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Jul 13, 2017 -

Heritage Toyota responded

Great to hear you enjoyed working with Laz! Thank you for taking the time to post. We appreciate your business. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2017

I was sold a car with a broken engine I purchased a Kia Forte 2014 from Heritage Toyota about a month and a half ago. I just got my car back from the Kia dealership today from being repai More

by montgomery4790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Halliday
Jul 19, 2017 -

Heritage Toyota responded

I apologize for the troubles you have had with your car. Our service department recommended you bring it to the Kia dealership because, as a Toyota dealership, our service department cannot work with Kia to get repairs covered under their warranty. Since the work was ultimately covered by the warranty it indicates that Kia agreed that the problem was caused by a manufacturing issue. We're sorry to lose you as a customer, but when referring you to Kia our service staff had your best interests in mind. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2017

Adam was very attentive and helpful to get a new car. Dealership was very welcoming, clean and friendly. They all worked very hard to get into my new car. Was feeling a little pressure so they let me tak More

by Kay Bourgeois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoner
Jul 10, 2017 -

Heritage Toyota responded

Kay, I'm glad to hear that you had a positive experience working with Adam and the rest of the sales team. It's fantastic that they gave you the time to be sure the car was right for you. Enjoy your new car! #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2017

Excellent Experience The experience at Heritage Toyota was the best I could possibly ask for when buying my first car, all because of the help my family and I received fro More

by mmdennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Jul 10, 2017 -

Heritage Toyota responded

Thank you for your kind words about Chuck and Travis! It's fantastic that they made sure your first time leasing a car was a stellar experience. We appreciate you taking the time to post. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 06, 2017

Quick & Easy I was referred to Chuck by many friends who all had great experiences with him and Heritage Toyota. I've had experiences with several other dealership More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 06, 2017 -

Heritage Toyota responded

John, Thank you for this wonderful recommendation of Chuck! So glad that you liked working with him and that he ensured that you had a stellar purchasing experience. Enjoy your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 06, 2017

Excellent experience Matt reviewed by service appointment notes with me, listened to my updates on the potential issue and helped me get to the shuttle on time as I was ru More

by Bill S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Jul 06, 2017 -

Heritage Toyota responded

Bill, Thank you for sharing your experience working with Matt. It is fantastic that he made sure to provide you with top notch service throughout. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2017

My Heritage Toyota Experience Recently, I found a used vehicle at Heritage Toyota, in which I liked. I decided to go there and check it out. When I first got there, I was instantly More

by Subaru2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Jul 03, 2017 -

Heritage Toyota responded

It's wonderful that Chuck and Travis did such a fantastic job! Thank you for your recommendation. Hope you are enjoying your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 30, 2017

I was lucky enough to work with Phillip Devoid. Phil was the sales rep who approached when entering the sales floor area, very lucky for me! He was kind, knowledgeable, spoke in "car talk" that I c More

by RAV4!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Devoid
Jul 03, 2017 -

Heritage Toyota responded

Thank you for your kind words about Phil! It's very nice to hear that he has been so great to work with. We appreciate you taking the time to share your experience on Dealer Rater. #Philthecarvoid Nora Krom Customer Relations Specialist Heritage Automotive Group

June 29, 2017

Excellent customer service and maintenance The staff at Heritage Toyota definitely made for an enjoyable visit. They conduct themselves professionally and in a friendly/welcoming manner. Seth More

by Geronimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Jul 03, 2017 -

Heritage Toyota responded

What a nice review! It's fantastic to hear that you received top notch service from Seth, the shuttle drivers and the rest of our team. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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