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Heritage Toyota

S. Burlington, VT

4.9
4,286 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,286 reviews

November 16, 2017

Positive, professional, personalized sales I had a very positive experience at Heritage Toyota because of the personalized attention of Derek Blood. Starting with our initial email contact he l More

by Laura Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Heritage Toyota responded

Laura, It's fantastic to learn how much you enjoyed working with Derek! We appreciate you sharing your experience on Dealer Rater. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2017

Authentic sales Adam was very helpful. It was easy to explain what I was looking for and what was available to me. I found him and his team to be very authentic. H More

by NG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stoner
Nov 17, 2017 -

Heritage Toyota responded

Thank you for your kind words about Adam and the rest of the team. It's wonderful that they provided such an excellent experience. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2017

Wonderful experience I recently worked with josh at heritage Toyota for my first car purchase. It was an AWESOME experience. I was picky, and josh sent me multiple cars to More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Heritage Toyota responded

Meg, Thank you for your kind words about Josh! It's fantastic that he made your first car purchasing experience was top notch. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 08, 2017

An excellent day The day began meeting a very personable young fellow, Derek, and an excellent finance manager. As a senior citizen, I am very opinionated but I liked More

by CJGeist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Nov 08, 2017 -

Heritage Toyota responded

Thank you for your kind review! It's fantastic that you received such excellent service from both Derek and Nick. We appreciate your business. I hope you are enjoying your new vehicle. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2017

Horrible will never recommend this place to anyone All this place cares about is making a sale and they will lie to your face to make a sale with total disreguard for the well being of your family. I d More

by Travis2315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Blood
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2017

Engaged, collaborative, proactive and professional Customer driven and savvy, Alex is engaged with his customers, places them first, considers their needs, and demonstrates a service minded focus. Acco More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heritage Auto
Nov 06, 2017 -

Heritage Toyota responded

We appreciate your kind words about Alex. It's wonderful that he provided you with such a fantastic purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialsit Heritage Automotive Group

November 03, 2017

Fast, customer-driven and courteous service Salesman Jason Dillon (and team) did a great job on short notice helping me to find a car that satisfied my criteria. They had my new car ready for m More

by Cheryl Van Epps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Nick McCarthy
Nov 03, 2017 -

Heritage Toyota responded

Cheryl, It's lovely that you enjoyed working with Jason and the rest of the sales team. Thank you for sharing your experience on Dealer Rater. We appreciate your business! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2017

Great reception at entry bay For 7:00am on a Friday morning my reception person was all smiles and presented a very cheerful mood - making me feel welcomed despite I had no schedu More

by Gatorade Tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Nov 06, 2017 -

Heritage Toyota responded

That's fantastic! I'm glad the service department was so accommodating. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2017

Helpful and efficient Our experience with Heritage was great. Alex Bushey is professional, courteous, efficient and helpful. We like Toyota vehicles and will definitely wou More

by Gman
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Heritage Auto
Nov 03, 2017 -

Heritage Toyota responded

Thank you for your kind words about Alex! It's fantastic that your experience working with him, and the rest of our sales team, was top notch. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 02, 2017

Listened to us & offered suggestions I stopped by Heritage to take a look at new vehicles as our highlander was 9 yrs . old. Las Koep greeted me and asked how he could help. I explained More

by Grandparents11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Nov 02, 2017 -

Heritage Toyota responded

Jerry, Thank you for your kind words about Laz! It's wonderful that he has provided such top notch service on both occasions. We appreciate your business. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

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