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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

August 04, 2017

thorough, seeks total customer satisfaction Jason asked clear questions throughout the buying experience to ascertain my needs. He helped focus my desires on the most appropriate cars in stock. More

by A. Weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Aug 07, 2017 -

Heritage Toyota responded

Thank you for your kind words about Jason. It's fantastic that he took the time to make sure you found a vehicle that is right for you. Enjoy your new car! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

August 02, 2017

Ryan did a great job! I went in for a free 10k miles service on my truck. Thanks for helping me with my 2017 Tacoma Ryan! I really appreciate it! More

by fishmando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Aug 04, 2017 -

Heritage Toyota responded

We appreciate you taking the time to post. It's excellent that Ryan made sure you had a positive experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 31, 2017

Professional, thorough and timely This was an excellent service experience. Everything was very professional and fully explained. Would definitely use them again! I appreciated all More

by Mariner7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Jul 31, 2017 -

Heritage Toyota responded

That is wonderful to hear! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 30, 2017

This is the way it is supposed to be. Heritage and Derek Blood in particular were knowledgeable, courteous and efficient. A much better experience than my last purchase at another dealers More

by John St Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Heritage Toyota responded

John, It's fantastic that you enjoyed working with Derek. I'm glad to learn he made your purchasing experience an excellent one. We appreciate you taking the time you post. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 29, 2017

Purchased RAV4 Everything I mentioned to Alex Bushey was listened to and considered. Alex helped me find exactly what I was looking for in a car. This car buying exp More

by Customer Underhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bushey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Heritage Toyota responded

We appreciate your recommendation of Alex and Heritage Toyota! Thank you for posting. Hope you are enjoying your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Great experience! My car buying experience was a total success with help from Jason Dillon at Heritage Toyota. His knowledge and flawless customer service was refreshin More

by Owen Hynek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Jul 28, 2017 -

Heritage Toyota responded

Owen, Thank you for this very nice recommendation or Jason and the rest of the Heritage Toyota sales team. It's so nice to hear that you enjoyed working with them. We appreciate you taking the time to share your thoughts. #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Amazing staff and service Heritage Toyota is a real class act. My first interaction was with Nick McCarthy and he was amazing and patient. He sent me links of available Rav4's More

by Gina Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick McCarthy, Chuck Spinner, Jim Lash
Jul 28, 2017 -

Heritage Toyota responded

Gina, We appreciate this fantastic review! It's wonderful that you had such a positive experience working with Nick, Chuck and Jim. Enjoy your new vehicle! #chuckspinner Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Routine oil change We've always had great service from patty and Tom, they've never let us down, I highly recommend them. I trust both of them to be honest and solve any More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick, Patti Bowdy
Jul 28, 2017 -

Heritage Toyota responded

Sue, It's very nice of you to recommend Patti & Tom. Wonderful to learn that you have received consistently top notch service from them and the rest of our service department. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Professional service every step of the way This is our second purchase from Heritage, making the move from another local Toyota dealership where the salesperson was less than competent and prof More

by Garthwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 31, 2017 -

Heritage Toyota responded

It's wonderful to learn that Chuck has provided you with top notch service. Thank you for sharing your experience. We appreciate your business! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 27, 2017

Great purchase experience. I want to say thank you to Chuck H for providing me and my family with a wonderful car buying experience. Chuck is professional and I felt that few ot More

by MDD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 27, 2017 -

Heritage Toyota responded

It's very nice to hear that you liked working with Chuck. Thank you for choosing Heritage Toyota. Enjoy your new car! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

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