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Heritage Toyota

S. Burlington, VT

4.9
4,289 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,289 reviews

December 21, 2017

Great service From the timely shuttles both ways to the free loaner when my service needed extra parts it all went smoothly for a very competitive price. Great tea More

by Collin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, the rental guy, Steve the shuttle driver and one other shuttle driver, Dana Lawrence
Dec 22, 2017 -

Heritage Toyota responded

Collin, It's very nice to hear that our service team made sure everything went smoothly. We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2017

Super Easy, Great Customer service, worked with our budget! We bought a Toyota Sienna a week before Christmas... Why?! Because Heritage Toyota is Hands Down- The Best!!! We had the Greatest experience with t More

by Michelle E. HInes- Tomlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Heritage Toyota responded

Michelle, Thank you for your kind words about Casey and the rest of the team! It's wonderful that they provided such an excellent purchasing experience. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2017

Professional , Responsive Team. Great Experience! My wife and I needed a vehicle within a week due to losing my 05 Tacoma in an accident. Zack and the rest of the team at Heritage Toyota were quick More

by gabevt
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Matt Kraft, Zack Roberts
Dec 22, 2017 -

Heritage Toyota responded

Gabe, Thank you for the fantastic recommendation! I'm glad Zack and the rest of the team were quick to help you out of a tough spot. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2017

Great experience!!! Had a great experience buying my new Tundra!!Derek was great to deal with and would deal with him anytime! Thanks for everything, seems soon!!!!! More

by Caprudnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2017 -

Heritage Toyota responded

Thank you for posting! Glad you enjoyed working with Derek. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 18, 2017

Chuck is the best! Chuck was referred to us by a friend of ours who knew we were looking to buy a Toyota. Not only was he awesome to work with during the purchase of th More

by ahamor26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 18, 2017 -

Heritage Toyota responded

Thank you for this wonderful recommendation of Chuck! It's fantastic that he provided such excellent service. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 17, 2017

Great Experience I worked with Zack and Jim in the purchase of my new Prius. I was purchasing the car from out of state. Zack was great to work with, and was more th More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Jim Lash
Dec 18, 2017 -

Heritage Toyota responded

Thank you for your kind words about Zack and Jim! It's wonderful that they made your purchasing experience go so smoothly. Enjoy your new Prius! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 15, 2017

In and out in no time Moved to Vermont from Florida. Windshield solution iced up an could not get the windows clean. Tom had us in as a no charge courtesy visit and a Welco More

by harry3c
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 15, 2017 -

Heritage Toyota responded

Harry, It's fantastic that Tom took care of your vehicle's issue right away. We appreciate you taking the time to share your experience. Welcome to Vermont! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2017

Very satisfied customer. Wanting a fuel efficient vehicle, my wife and I decided to go with the Prius Prime. Choosing Heritage Toyota made sense as it's less than a mile from More

by Adam Fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick McCarthy
Dec 15, 2017 -

Heritage Toyota responded

Adam, Thank you for the very nice review and recommendation! It's fantastic that Nick, Casey and Christine made the purchasing process so smooth. Enjoy your new Prius Prime! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2017

Casey Morrowwas outstanding I called looking for information on a new or used truck and pulled off the lot with exactly what I wanted three days later. Casey made it clear that h More

by Jonathan Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Dec 15, 2017 -

Heritage Toyota responded

Jonathan, Thank you for your kind words about Casey! It's fantastic that he provided such excellent service. We appreciate you taking the time to share your experience on Dealer Rater. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 10, 2017

In and out I walked in for a test drive and drove home with my new used car in three hours. Not too bad given the place was packed the entire time. No complaints More

by Robert Turner
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday, Matt Kraft
Dec 11, 2017 -

Heritage Toyota responded

Robert, That's great to hear! Glad your purchasing experience went so smoothly. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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