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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

September 02, 2017

Marc Halliday and Jim Lash were very helpful We just leased a Toyota RAV4 with Marc Halliday and Jim Lash's help. We went to Heritage Toyota in South Burlington, VT late in the afternoon on More

by Tom and Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Jim Lash
Sep 05, 2017 -

Heritage Toyota responded

Tom & Carol, Thank you for your kind words about Marc and Jim. It's wonderful that you enjoyed working with them both. We appreciate your business. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 01, 2017

It actually was a very fun experience! Laz made car buying a non stressful experience . His non pressure "can do" attitude gave me the confidence I needed to know I was making the right dec More

by Beth
Customer Service
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Sep 05, 2017 -

Heritage Toyota responded

Beth, We appreciate your kind words about Laz! It's wonderful that he has gone above and beyond to make sure your purchasing experience was top notch. Thank you for choosing Heritage Toyota. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 01, 2017

Quick and Easy! I went in there knowing what I wanted and left there two hours later with that vehicle. Shawn Carpenter was real, down-to-earth, easy to talk to, and More

by liz_thorpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Shawn Carpenter
Sep 05, 2017 -

Heritage Toyota responded

Liz, Thank you for your lovely review. It sounds like Shawn made the purchasing process as easy as possible. It's great to learn that he was so helpful in getting you the vehicle that is right for you. #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

September 01, 2017

In and out and a quiet waiting room in between Very satisfied, courteous personnel and rapid service. I also appreciate that there is a quiet waiting room. Keep up with this service. Will definitel More

by JEANNE DOLL-PEYRON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unfortunately I cannot remember her/his name (I had both)
Sep 05, 2017 -

Heritage Toyota responded

Jeanne, That's great to hear! I'm glad to learn you enjoyed the quiet room. We appreciate the recommendations. Nora Krom Customer Relations Specialsit Heritage Automotive Group

August 30, 2017

Great Experience We bought a Rav 4 Limited Hybrid from Shawn Carpenter recently, and the whole experience was smooth as silk. Would highly recommend working with him. More

by Toni Robson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Sep 05, 2017 -

Heritage Toyota responded

Toni, That's wonderful to hear! Thank you for your recommendation of Shawn. Enjoy your new Rav4! #HTeamGuru Nora Krom Customer Relations Specialsit Heritage Automotive Group

August 29, 2017

Thanks I've owned my Toyota Tacoma truck now for about 2 months. This truck has been everything I've asked for so far and I don't believe that's gonna chang More

by Xshowtime32x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Heritage Toyota responded

It's fantastic that Derek made sure you had a top notch experience purchasing your Tacoma. Glad the truck is a good fit. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 29, 2017

Derek is the man I had a great experience. I went looking to purchase or lease a vehicle and Derek was super helpful he helped me get in the car I was looking for at t More

by Alangyoung3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Heritage Toyota responded

Thank you for your kind words about Derek! We appreciate you taking the time to share your experience. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 29, 2017

Laz is the Best!!!!!!!!! We had the best experience with Laz for our leased Sienna and our purchase of our Rav4! Laz is a very thoughtful and compassionate person to work with More

by VermontMidwife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Aug 29, 2017 -

Heritage Toyota responded

It's wonderful that Laz was so fantastic to work with. Thank you for writing this very nice review. Enjoy your new car! #Lazsellscars Nora Krom Customer Relations Specialsit Heritage Automotive Group

August 29, 2017

Ryan, so kind Ryan was so helpful, kind and quick in getting me in on a Saturday, my husband was having heart surgery on Monday. Thank you Ryan. More

by Senior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen was so helpful and quick and kind.
Aug 30, 2017 -

Heritage Toyota responded

Thank you for your very kind words about Ryan. It's wonderful to hear that he made sure your visit went smoothly. We appreciate you taking the time to write a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 28, 2017

Zack was wonderful to work with Zack was excellent to work with. Many salespeople would not take the time with a younger person, but Zack did take the time, and treated me with respe More

by T. William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
Aug 28, 2017 -

Heritage Toyota responded

That is fantastic to hear! It's great that Zack was so helpful in making sure you purchased a car that is right for you. Thank you for posting. #zacksgotyourback Nora Krom Customer Relations Specialsit Heritage Automotive Group

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