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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

September 13, 2017

Like buying a car from an old friend I had a great experience buying my truck from Dan Pasco, I went in not knowing if I wanted a new, used or leased truck. Dan was a no pressure salesman More

by MapGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2017 -

Heritage Toyota responded

Thank you for posting this lovely review! It's excellent that Dan made your sure your experience was top notch. Enjoy your new truck! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

September 11, 2017

Excellent dealership with excellent employees We started our search for a sienna shortly before our second daughter was born. Our rav4 was just too small for our growing family. We started off at More

by Jennifer C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Jim Lash
Sep 11, 2017 -

Heritage Toyota responded

Jennifer, What a lovely review! We appreciate you taking the time to write it. It's wonderful that Marc pulled out all the stops to make sure you got the vehicle that's right for your family and your finances. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 09, 2017

Best exprience buying a new car The people that work here are amazing, Casey was our salesmen and he went above and beyond to make getting a new car for the family easy and fun. He n More

by Astraeus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Sep 11, 2017 -

Heritage Toyota responded

Thank you for your kind words about Casey and Jim! It's very nice to hear that they provided such a stellar purchasing experience. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 07, 2017

Third time's a charm! I'm on my third Tacoma lease with ELENI and so far this one is my favorite. The features on this one are just perfect for me. ELENI is wonderful to de More

by Lbresett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd, Jim Lash
Sep 08, 2017 -

Heritage Toyota responded

We appreciate this kind review. It's fantastic that you have like working with Eleni so much that you have returned three times! Enjoy your new Tacoma. #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

September 07, 2017

Excellent, competent, friendly service group No improvements needed here. Appointment experience was great - email reminders, on time when we arrived, on time to finish. Staff was all friendly More

by BAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick, Ryan Allen
Sep 08, 2017 -

Heritage Toyota responded

Wow! Thank you for posting this fantastic review! It's wonderful to learn that your experience was so great. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2017

Overall excellent experience This is the second new car I have purchased from Heritage Toyota. The facilities are clean and welcoming, the team here is professional and easy to wo More

by Chckwtsn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Heritage Toyota responded

It's very nice to hear about your wonderful experience! I'm glad you received top notch service from our sales team. Thank you for your recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2017

Pleasant experience buying a car I had a wonderful experience with Lazarus Koep, and ended up purchasing a used Prius V that I've been very happy with. Lazarus listened to my pref More

by Luke D
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Sep 06, 2017 -

Heritage Toyota responded

Luke, We appreciate you taking the time to write a review. It's fantastic that Laz was so accommodating and made sure you got a vehicle that fits your needs. Thank you for choosing Heritage Toyota! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2017

Pleasant Experience This is the first car we have leased and our experience was very pleasant. Derek was very patient and helpful answering all our questions about leasin More

by Jessie D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Heritage Toyota responded

Jessie, It's very nice of you to post this wonderful review! So glad to hear that Derek and Andy made leasing your first new car such a positive experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 05, 2017

Least stressful car buying experience in a long time! Just bought a new 2017 Toyota RAV4 and want to say a big thank you to Chuck Heingartner for getting me a great deal on my trade in. I love that Herit More

by Tara Adams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Sep 05, 2017 -

Heritage Toyota responded

Tara, We very much appreciate your recommendation of Chuck. It's fantastic that you liked working with him and Nick as much as you did. Enjoy your new Rav4! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

September 05, 2017

No Nonsense FANTASTIC EXPERIENCE salesman Derek Blood Was quick to show me his inventory, quick to call me back with answers to my questions and even offered to More

by Pgilp22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Sep 05, 2017 -

Heritage Toyota responded

I'm glad to hear purchasing a car from us was so easy and straight forward. We appreciate you taking the time to write a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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