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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

January 10, 2018

Toyota Tacoma Derek Blood was awesome to work with. We went in for a test drive on December 27th and drove away with our new truck the next day. He was very person More

by Tacomahappy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Heritage Toyota responded

Thank you for your very nice recommendation of Derek. It's fantastic that he provided such an excellent purchasing experience. Enjoy your new truck! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

January 10, 2018

Amazing experience with my sales person The preparation, actual sales experience and follow up by Chuck Heingartner was excellent. I don't believe there is a better person to deal with thro More

by Murph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jan 11, 2018 -

Heritage Toyota responded

What a nice review! We appreciate you taking the time share your experience. It's very nice to learn that you enjoyed working with Chuck! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

January 10, 2018

Special care when truly needed. I have a medical condition that needs special support. Heritage Toyota has helped me when I most needed it.Seth Tracy in the Service Department did a More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Muzzy, Seth Tracy
Jan 11, 2018 -

Heritage Toyota responded

Victoria, Thank you for your kind words! It's wonderful that Seth and the rest of the service team have been so helpful. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 09, 2018

Very happy return customer This is the second Tacoma I've bought from Chuck Heingartner and Heritage, and I couldn't be happier! Chuck is a kind, thoughtful and extremely knowle More

by B.Bast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jan 09, 2018 -

Heritage Toyota responded

It's wonderful to hear from a return customer! Thank you for your very nice recommendation of Chuck and the rest of our team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 08, 2018

Excellent/fast/professional Working with Nick Zagress and Rob put our daughter in the car that she wanted at a price she could afford. They answered our questions and Rob was ver More

by Napperfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Jan 09, 2018 -

Heritage Toyota responded

We appreciated you posting. It's fantastic that you had such a positive purchasing experience with Rob and Nick. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 08, 2018

Easiest Car Buying Experience of My Life I bought a Tacoma from Chuck and the folks at Heritage a few months ago. During the process I never felt rushed or pressured into any decisions. I got More

by FarmerMatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Jim Lash
Jan 09, 2018 -

Heritage Toyota responded

Matt, It's great to hear that the service you have received from Chuck has been top notch! We appreciate you writing a review. Glad your Tacoma is serving you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 07, 2018

These are the people you WANT to do business with! Worked with Josh Cousino on a new Tacoma. First of all, he's a NICE guy ...., no pressure, very knowledgeable, and he LISTENED. Very patient, answered More

by Chip Tremper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service dept. for getting my new tires on for early pickup during a blizzard !!
Jan 09, 2018 -

Heritage Toyota responded

Chip, Thank you for your kind words about Josh and the rest of the team! It's great that you had such a positive experience working with us. Enjoy your new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 06, 2018

First Lease My husband and I came in to Toyota to see Chuck on the recommendation of my father who has purchased. . . oh, I don't know. . . 4 of his last vehicle More

by MotherTucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Widad Hayyat in Service and Ray(?) in Service, Chuck Heingartner
Jan 08, 2018 -

Heritage Toyota responded

Wow! What a nice review! We truly appreciate you taking the time to share your experience working with Chuck and the rest of our team. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 06, 2018

Excellent Service Experience Your service department is great -- efficient, friendly, and high quality. I especially appreciated Dana explaining the service options to me for my More

by Mike Knauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Jan 09, 2018 -

Heritage Toyota responded

Mike, It's wonderful to learn that you received top notch service from Dana and the rest of our service team! We appreciate you taking the time to post a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 05, 2018

No heavy sales pressure This is our second purchase from Heritage and again it was a low pressure, lovely experience thanks to Chuck. Really happy with our hybrid Rav 4 which More

by Annie&Loui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jan 08, 2018 -

Heritage Toyota responded

Annie & Loui, We appreciate you taking the time to write a review. It's fantastic that you enjoyed working with Chuck and that he provided a top notch purchasing experience. It's also nice to hear that your new Rav4 is serving you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

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