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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

February 19, 2018

great Service Staff was able to rearrange activities in the service department to respond to the needs of customer schedules. They went the extra mile having me 'sl More

by NurseJackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Feb 20, 2018 -

Heritage Toyota responded

We appreciate you posting. It's fantastic that the service department was able to accommodate your schedule. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialsit Heritage Automotive Group

February 18, 2018

Very pleasant and quick service. Josh and Jim were extremely pleasant and helpful to work with. They made the process of trading in my old truck to lease a new one almost effortless!! More

by Jonathan Holden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Feb 20, 2018 -

Heritage Toyota responded

Jonathan, Thank you for your very kind recommendation! Glad your purchasing experience went so smoothly. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 15, 2018

Great sales Thank you Patrick Weeks and Jim Lash for your help with purchasing our 2015 Toyota Sienna- our family loves it! The purchase was simple and fast! Tha More

by JLKPKPIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Lash
Feb 20, 2018 -

Heritage Toyota responded

Thank you for posting! It's fantastic that you enjoyed working with Patrick and Jim. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 14, 2018

Great service Ryan was my person who checked my car in. He was friendly and courteous. He made me feel welcomed and that I would be taken care of. He checked me in More

by Ldybnkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2018 -

Heritage Toyota responded

It's great to learn that you received such excellent service from Ryan. We appreciate your business. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 12, 2018

Great time buying,very satisfied with my experience and car! Came in with a very strong offer from another dealership and Chuck worked to match that offer with a vehicle with a couple extra options. He made me f More

by Luke Beard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Feb 14, 2018 -

Heritage Toyota responded

Luke, Thank you for your very nice review! It's great to hear that you enjoyed working with Chuck and Travis. We appreciate your business! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

February 12, 2018

Such an amazing person! I’ve worked with Patrick a few times now and I wouldn’t work with anyone else! He is such an amazing guy to work with and really listens to what the c More

by Alyssa&Andee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Heritage Toyota responded

Alyssa & Andee, Thank you for your kind words about Patrick. It's very nice to learn that you've enjoyed working with him on multiple occasions. We appreciate your business! #teamweeks Nora Krom Customer Relations Specialist Heritage Automotive Group

February 11, 2018

Best car buying experience hands down!!! Went in on a Friday to test drive a used pathfinder with 16000 on it. Chuck and Jim made it so easy, they got us out of our venza. He also was just ki More

by Toyota925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Jim Lash
Feb 12, 2018 -

Heritage Toyota responded

That's wonderful to hear! I'm glad that Chuck and Jim made sure your experience was top notch. Enjoy your new Pathfinder! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

February 07, 2018

New Vehicle Lease I rated Heritage 5 starts because they have a very friendly and knowledgeable staff that were easy to work with. Nobody likes buying a new car and th More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Heritage Toyota responded

Rich, Thank you for the excellent rating! We appreciate you taking the time to share some kind words about our team. Enjoy your new vehicle! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

February 07, 2018

Best delearship in VT Heritage is by far the best dealership I have dealt with and that is many from 802 Toyota VT to capital city gmc. Who were the worse I ever delt with. More

by Toyotaguy2815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Feb 12, 2018 -

Heritage Toyota responded

Thank you for your recommendation! I'm glad to hear that you enjoyed working with Marc and the rest of the team. We appreciate your business! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

February 03, 2018

Truck Frame My truck was scheduled for a frame treatment, but failed the rust perforation test. I was told immediately, and am enjoying the Camry Hybrid we were g More

by TBD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Heritage Toyota responded

Thank you for posting! We appreciate you sharing your experience on Dealer Rater. I'm glad you have been receiving excellent service from our team. Nora Krom Customer Relations Specialist Heritage Automotive Group

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