Heritage Toyota

Great day picking out my new car I love my new Rav 4 and the whole experience was not bad at all. I got exactly what I wanted and I'm driving around loving my new car. Derek you did I love my new Rav 4 and the whole experience was not bad at all. I got exactly what I wanted and I'm driving around loving my new car. Derek you did an amazing job selling me my car and getting the price I wanted to pay. SO MUCH ROOM. I should have done this a long time ago. Thanks for all your hard work and doing all that negotiating. Thanks again. Joanne G More

First maintenance check up on new rav 4 Thanks again for service and helping with my questions regarding the display of hybrid battery recharge being displayed on radio screen and setting up Thanks again for service and helping with my questions regarding the display of hybrid battery recharge being displayed on radio screen and setting up next appointment. More

All Around Prime Our experience purchasing a new vehicle at Toyota was seamless and very enjoyable! Our sales rep, Derek, was fantastic and always available to help in Our experience purchasing a new vehicle at Toyota was seamless and very enjoyable! Our sales rep, Derek, was fantastic and always available to help in anyway. He was able to answer all questions and help us get the car we were looking for. More

Very prompt, and friendly The reason I gave the high rating is the service was great and employees were very friendly. It was my first Inspection and was very pleased with the The reason I gave the high rating is the service was great and employees were very friendly. It was my first Inspection and was very pleased with the service. Regards, Jeannie Gerry More

Prompt and courteous service Very happy with the service and friendliness of the service reps. I was able to get an appointment when I wanted and everyone i came in contact with a Very happy with the service and friendliness of the service reps. I was able to get an appointment when I wanted and everyone i came in contact with at the dealership was very friendly and courteous. More

Tacoma purchase Heritage had an excellent selection of used trucks from which I could evaluate. The dealership is clean, comfortable and staffed by friendly people w Heritage had an excellent selection of used trucks from which I could evaluate. The dealership is clean, comfortable and staffed by friendly people who look and act professional. I was able to find a parking space when v=visiting but perhaps there could be a few more spaces av available during busy times. I enjoyed working with Liz and after listing my desires for a used truck she found the perfect match. As Liz gains experience with trucks she will do well in sales. Her followup with details of the sale and vehicle preparation went fine and I am sure that as she gains experience that all details will be covered. This has been a good experience both with Heritage Toyota and Liz Bockus. More

Laz is fantastic!!!! I stopped in to Heritage Toyota to look at a new vehicle. I had an idea of what I wanted but since it had been a while since I made a purchase like th I stopped in to Heritage Toyota to look at a new vehicle. I had an idea of what I wanted but since it had been a while since I made a purchase like this (11 years) I was feeling overwhelmed. Laz greeted me with a warm smile and welcomed me and my family in. Laz was really kind and we chatted about my thoughts. Laz's friendly and easy going nature really put us at ease along the way. After genuinely listening to me and my family, Laz suggested some options for us to consider. With each option, Laz was *thoroughly* knowledgeable with the different models and gave us the pros and cons, which made it easier to make choices as we weighed our options. I recall thinking at the time that this was really a pleasant and fun experience for me, and fun even for my family. Laz made sure that there wasn't any pressure to buy anything and he seemed genuinely interested in making sure that I was happy, above all else. In fact, Laz even came in on his day off to meet me for a product installation on my new vehicle. I feel that not only did I buy a vehicle that I am happy with, I made a friend in the process. I can't imagine a more pleasant car experience and have confidence in Heritage Toyota for anything automotive - questions, servicing, or the next purchase in the future. Thank you, Laz for all you have helped me with: I sincerely am grateful. And thank you Heritage for offering Laz, Mia, and Travis to us. All involved were stellar. You have a very happy customer. -JeffK More

Knowledgeable, straightforward staff ready to help! My daughter was purchasing her first new car, which can be a difficult and stressful situation. Marc assisted us in finding the perfect vehicle for he My daughter was purchasing her first new car, which can be a difficult and stressful situation. Marc assisted us in finding the perfect vehicle for her needs. We never felt rushed or pressured into buying. We appreciated Marc's knowledge, patience and willingness to help. Our experience was so great, that I decided to purchase a vehicle for myself as well! We were very satisfied with the car buying experience from start to finish. We highly recommend Heritage Toyota! More

Great help with a same-day purchase When I dropped in, Dan was already working with other customers, but he found time for me and was extremely helpful and patient in answering my questi When I dropped in, Dan was already working with other customers, but he found time for me and was extremely helpful and patient in answering my questions about the vehicles I'd seen online, and then about the one that I ended up buying. He had the knowledge at his fingertips and encouraged me to get a third-party inspection of the car, which was reassuring to have. He and everyone else I worked with at Heritage were friendly, straightforward, and efficient, making a difficult decision a lot easier! More

They always get me in! Dana was a rockstar and went out of her way to help me out and get me in for my free toyotacare service. Shout out to her and my salesman Derek for al Dana was a rockstar and went out of her way to help me out and get me in for my free toyotacare service. Shout out to her and my salesman Derek for always being there for me. More