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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

May 10, 2018

First Customer! I was Liz's first customer and I can tell she's going to be an excellent saleswoman as she gains experience and more product knowledge. I would certai More

by jjlumbra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
May 15, 2018 -

Heritage Toyota responded

Thank you for your kind words about Liz! It's wonderful that she provided such a great purchasing experience. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 06, 2018

Best Used Car Buying Experience in Burlington, VT Mike Thomson was the *best* salesman I've dealt with in 40+ years. Sensitive to our budget, he found the perfect vehicle for our needs. More

by RangerGuy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
May 08, 2018 -

Heritage Toyota responded

That's fantastic! It's wonderful that Mike provided such a positive purchasing experience. Thank you for taking the time to share your thoughts. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 05, 2018

Easy Experience Marc Halliday was very knowledgeable and helpful, not pushy, very friendly and easy to get along with. Had answers for all questions, went thru vehicl More

by Ron123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Matt Kraft, Mia Kulasic
May 08, 2018 -

Heritage Toyota responded

Thank you for posting! It's wonderful to learn that you enjoyed working with Marc. We appreciate your business. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 04, 2018

Heritage makes buying a vehicle non-stressful! Josh Cousino was exceptional to work with! I cannot thank him enough for all the time he has spent with me answering my every question with ease! He i More

by 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Sansone
May 08, 2018 -

Heritage Toyota responded

Thank you for your kind words about Josh! It's wonderful that he provided such top notch service. Enjoy your new vehicle! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2018

One became Two I ended up purchasing two vehicles on the same day, The staff I dealt with were straightforward answered all my questions regarding vehicles and finan More

by Tundra+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
May 08, 2018 -

Heritage Toyota responded

Wendy, I'm glad our sales team made sure your purchasing experience went smoothly! Thank you for taking the time to post. Enjoy your new vehicles! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2018

Prompt service Brought in my 2016 Highlander for scheduled maintenance and VT inspection. Steve gives a great first impression and service was professional as usual. More

by Rjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve (greeter), Katie Smith
May 08, 2018 -

Heritage Toyota responded

Thank you for posting. It's fantastic to learn that you received excellent service from our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2018

Service made easy I bought a car with Chuck last year and his personal touch makes it all worth it. I needed my 10k service and inspection and all I had to do was call More

by Sebastian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
May 08, 2018 -

Heritage Toyota responded

Sebastian, It's very nice to hear that your sales representative, Chuck, has continued to be so helpful! We appreciate you sharing your experience. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2018

Chuck was fabulous to work with. Chuck understood what I wanted and went out of his way to provide great sales and service. He was attentive and listened to what I wanted in a new ca More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Chuck Heingartner, Jay Jerger
May 02, 2018 -

Heritage Toyota responded

Kris, We appreciate your recommendation of Chuck. It's fantastic that he made sure your purchasing experience was the best it could be. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2018

Excellent Service!! We could not be any happier with our 2018 Toyota Highlander! It was the perfect family car, and we would not have found it without the help of our awe More

by ktmm24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
May 02, 2018 -

Heritage Toyota responded

It's wonderful that you enjoyed working with Derek, Zack and the rest of the team! We appreciate you taking the time to write this very nice review. Thank you for choosing Heritage Toyota. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2018

Top Notch Service It was a real pleasure working with Liz. We went in to browse for a new vehicle and a few hours later drove home with a new Toyota RAV4 Hybrid. We More

by Saviv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
May 02, 2018 -

Heritage Toyota responded

Thank you for your kind words about Liz! It's wonderful that she went above and beyond and came to your home on a Sunday morning. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

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