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Heritage Toyota
S. Burlington, VT
4,397 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,397 reviews
April 12, 2019
Awesome Both Jason and Travis were friendly and accommodating. It made the process of leasing my RAV4 quick and pleasant. Thank you for staying late for us. M Both Jason and Travis were friendly and accommodating. It made the process of leasing my RAV4 quick and pleasant. Thank you for staying late for us. Much appreciated! More
by Lindzw26
April 11, 2019
Never Again Worked with Patrick Weeks on a deal for my daughter. She and I went in because Patrick had contacted her about a "today and today only" deal on a us Worked with Patrick Weeks on a deal for my daughter. She and I went in because Patrick had contacted her about a "today and today only" deal on a used car. Sat down and worked out a deal to include a smooth return of her leased vehicle and a bottom line price. Patrick and I shook on the deal. I had to leave early for an appointment. Immediately after I left, my daughter was told there would be an additional fee of $360 dollars (disposition fee?) and because of a tiny ding in the returned car there would be another $200 involved upon return. Patrick had looked at the returned car before I left and assured me things would be fine. He, also being a experienced sales person, must have known about the disposition fee. Bottom Line - we shook on a deal and as soon as I was out of the building - the deal changed. NEVER AGAIN will any of my family use Heritage for service or sales. Apparently you can't trust a handshake there,,,, More
by 2geer
April 11, 2019
The H Team- Burlington VT This is my Fourth lease, the only consultant I have ever dealt with is Chuck Heingartner. He is in by book a 5 star + salesmen !! He listens, and make This is my Fourth lease, the only consultant I have ever dealt with is Chuck Heingartner. He is in by book a 5 star + salesmen !! He listens, and makes understanding the negotiation simple. He gets what you want, without pushing extras Anyone looking for a honest salesman, I highly recommend Chuck Heingartner at Heritage Toyota Scion, South Burlington.VT. More
by Lorraine hannah
Employees Worked With
Chuck Heingartner
April 11, 2019
Great experience My husband and I were looking for a used Highlander and worked with Marc. Marc was extremely professional and easy to talk to; he also gave us a GREAT My husband and I were looking for a used Highlander and worked with Marc. Marc was extremely professional and easy to talk to; he also gave us a GREAT deal. We're so happy with our purchase. While we were waiting, Marc even provided me with a private space to feed my baby. We also worked with Josh Cousino who was awesome as well. The staff were warm and friendly - I just left there feeling very positive about my experience and would definitely do business with Heritage again. More
by EML
April 10, 2019
Estimate for moon roof trim repair. Jay explain what was needed to repair the trim and why the repair wasn’t able to be done under warranty. He gave an estimate that was better than the Jay explain what was needed to repair the trim and why the repair wasn’t able to be done under warranty. He gave an estimate that was better than the other dealership gave even though I purchased the car at the other dealership. Thanks Jay! More
by LEC
Employees Worked With
Jay Jerger
April 10, 2019
Great service and friendly staff! I worked with Derek to find me the perfect Highlander! Derek went out of his way to locate one that met the criteria, and I was in the car in under a I worked with Derek to find me the perfect Highlander! Derek went out of his way to locate one that met the criteria, and I was in the car in under a week from that first contact! Derek is friendly and easy to work with. I felt no pressure the first time we met and when I was ready for my new vehicle he was there to help. Everyone at Heritage was very friendly and answered all of our questions. I will not hesitate to return for our next vehicle! More
by Enagle
Employees Worked With
April 09, 2019
I just had a great time dealing with Liz and she worked hard I gave it a 5 star rating because Liz worked hard to get me to come up to the dealership. She was very pleasant and Informative. I gave it a 5 star rating because Liz worked hard to get me to come up to the dealership. She was very pleasant and Informative. More
by Willyboy
Employees Worked With
Elizabeth Bockus
April 09, 2019
A great experience . Everyone was very professional very courteous and took Care of our needs in a very timely manner. I would highly recommend Heritage and purchase th . Everyone was very professional very courteous and took Care of our needs in a very timely manner. I would highly recommend Heritage and purchase there again. Thank you More
by Miknvt23
April 08, 2019
Thanks Eleni. Am so elated and comfortable with my new car. First, Eleni Floyd is a wonderful human being. From the moment I arrived she treated me with such kindness. I told her what I would like and there i First, Eleni Floyd is a wonderful human being. From the moment I arrived she treated me with such kindness. I told her what I would like and there it was at a great price. We talked about insurance and what I was paying now for my 25 year old car and what I was quoted from the insurance company for the new car and I was able to have great coverage for $1300.00 less. Was I every pleased. I was told about all of the features and how safe I would be driving it. I just love all of the mirrors, the comfort of sitting in it and the steering. Oh yes, I can see at night much better than the old one. It is so easy to maneuver in and out of my garage especially with the backup camera. I am so happy. Thank you so much! More
by lynne66
Employees Worked With
Eleni Floyd
April 08, 2019
Great Service I recently had a wonderful experience leasing my new Rav4. I wanted to do all the paper work ahead of time so that did not have to sit for hours in I recently had a wonderful experience leasing my new Rav4. I wanted to do all the paper work ahead of time so that did not have to sit for hours in a dealership as I already knew what I wanted. They were accommodating and got all information taken care of prior to my appointment. I would highly recommend as they knew how to make my car buying experience seamless. More
by Ashley
Employees Worked With
