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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

October 03, 2018

Well done, Taylor Very personable and thorough in your review of the service performed and the needed service for the future. Thank you for a very pleasant experience. More

by JEROMENDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson
Oct 04, 2018 -

Heritage Toyota responded

Glad everything went so smoothly! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2018

Excellent Service The service was excellent efficient on time and courteous. Everyone at the service center was helpful. We enjoy dealing with Heritage Toyota. We wil More

by Richard Bertolino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Oct 04, 2018 -

Heritage Toyota responded

Richard, That's great! Glad everything went so well. Thank you for posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 02, 2018

Great Experience It was a great experience working with Derek. I told him exactly the type of car that I wanted and he was able to find it for me. Derek made buy More

by Mel.moody24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Heritage Toyota responded

Melinda, It's great to hear that you enjoyed working with Derek! Thank you for posting. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

October 02, 2018

Great customer service Went into Toyota with a friend to help her buy a car and I ended up buying one as well. The customer service that Chucky and Matt provided was beyond More

by Gabby2010!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Matt Kraft
Oct 04, 2018 -

Heritage Toyota responded

Gabby, We appreciate you taking the time to post. It's wonderful that Chuck and Matt provided such an excellent experience. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 02, 2018

Great Service Department Advisor When arriving for my appointment I was quickly greeted by the Service Advisor Brandy. She was friendly and informative, providing me with all the deta More

by EileenM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Oct 04, 2018 -

Heritage Toyota responded

Eileen, It's fantastic that Brandy made sure everything was taken care of. Thank you for sharing your experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 01, 2018

Brandy was a great service staff member to work with . She kept me informed with the repairs need to fix my car. She listened to why I was going back for repairs after just being there the week before More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Oct 01, 2018 -

Heritage Toyota responded

Michelle, It's great to learn that Brandy made sure that your visit went so well. I'm glad you enjoyed working with her. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2018

Toyota prices C Liz is delightful, professional, attentive and an asset to this company in every way. I thought I hated the act of buying a car, but am now forced t More

by Kfbove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Oct 01, 2018 -

Heritage Toyota responded

We appreciate your kind words about Liz! It's fantastic that she provided such an excellent experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2018

Purchasing a new Toyota highlander The best experience with heritage toyota. Megan Terry & Daniel Pasco went above the top and made my experience one of the best. Love them Sonja More

by LaCrosse,Sonja2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Dennis Schindler
Oct 01, 2018 -

Heritage Toyota responded

Sonja, It's great to learn that you had a nice time working with Megan and Daniel! Thank you for sharing your thoughts. Enjoy your new vehicle! #Meganterrysalesprofessional #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

September 29, 2018

Heritage is awesome! We originally went to heritage with a Toyota highlander in mind, but when that vehicle didnt work out, Chuck brought us a Toyota sienna. We were hesit More

by Fionamtl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Oct 01, 2018 -

Heritage Toyota responded

Fiona & Errol, Thank you for your lovely review! It's fantastic that you enjoyed working with Chuck. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

September 27, 2018

Service was prompt, pleasing, courteous and inexpensive! I was greeted promptly by a very courteous and professional service manager. After 20 minutes she came to me in the lounge to say the car needed a ne More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(Uncertain)
Sep 27, 2018 -

Heritage Toyota responded

Glenn, We appreciate you taking the time to post your review! It's wonderful that you received such excellent service from a member of our team. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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