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Heritage Toyota

S. Burlington, VT

4.9
4,392 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,392 reviews

June 04, 2019

It was pleasant, relaxed, and informative. We dealt with Ryan Hardy. He was very patient with our various requests and answered all our concerns promptly, intelligently and politely. He was n More

by woodworker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hardy
Jun 11, 2019 -

Heritage Toyota responded

Glad you enjoyed working with Ryan! Thank you for the recommendation. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 04, 2019

A nervous skeptic no more! After 25+ years of working with the same person who then retired!!! my wife and I were nervous and skeptical about finding someone new. "Chucky from More

by BobHinVT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jun 11, 2019 -

Heritage Toyota responded

Bob, That's so nice of you to say! It's wonderful that Chuck was so great to work with. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 04, 2019

Cordial individuals Very knowledgeable, polite. Made you feel very comfortable. In and out in a timely manner. Did not feel pressured at all. Made you feel at home. Very More

by Besawfr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
Jun 11, 2019 -

Heritage Toyota responded

Thank you for posting! It's fantastic that you received such top notch service from our sales team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 04, 2019

What an experience! Heritage Toyota/Ford and Chuck (Chuckie From Stowe) took care of me on a different level then I’ve ever experienced at a car dealership. After having More

by A_Fast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Jun 11, 2019 -

Heritage Toyota responded

That's wonderful! Glad you enjoyed working with Chuck. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 04, 2019

Jason Dillon is the man! Jason Dillon was extremely helpful during the buying process and got me a great deal. He wasn’t overbearing or pushy and made the buying experience an More

by Stephenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Jun 11, 2019 -

Heritage Toyota responded

Stephen, Glad to learn you had such a positive experience working with Jason! Thank you for posting. Enjoy your new vehicle! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

June 03, 2019

Chucky is a Customer Service Legend! Everything about the experience with Chucky was friendly, easy and efficient. He worked around our schedule and parameters to set up a variety of tes More

by porter_thorndike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jun 11, 2019 -

Heritage Toyota responded

Thank you for your kind words about Chuck! It's wonderful that he provided such a stellar purchasing experience. Enjoy your new car! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 02, 2019

First New Car This was all around a friendly experience as well as getting questions answered in a timely manner. I like how Adam was helpful from the desired car i More

by Indian94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rodriguez, Adam Mack
Jun 03, 2019 -

Heritage Toyota responded

Glad you enjoyed working with Adam! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 02, 2019

Chucky from Stowe is the best! Chucky is a great guy! Everything about our car buying experience was excellent. He is friendly, honest, straight forward, and doesn’t waste your time More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jun 03, 2019 -

Heritage Toyota responded

Cathy, Thank you for your kind words about Chuck! It's fantastic that he provided such an excellent purchasing experience. We appreciate your business! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2019

Great experience Great friendly, knowledgeable experience. Elizabeth was kind, knew her stuff, and got me a great deal. Anything she didn’t know, which was very Little More

by lukehoenigsberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Jun 03, 2019 -

Heritage Toyota responded

Luke, Glad you enjoyed working with Elizabeth! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2019

Service writer skills sucked The service writer didn't do a great job with communicating to me about the problems with MY car. Yes my grandson was there to get hold about it, but More

by Bell
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Brimmer, great young man., Brandy St. Peter
Jun 28, 2019 -

Heritage Toyota responded

I apologize that you did not have a good experience with your service advisor. From your other ratings it seems the rest of your visit went o.k. I am very interested in learning more about your visit. If you wouldn't mind discussing this further, please contact me at customerservice@heritagevt.com. Nora Krom Customer Relations Specialist Heritage Automotive Group

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