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Heritage Toyota

S. Burlington, VT

4.9
4,392 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,392 reviews

June 30, 2019

Professional handling of a difficult situation My wife and I purchased a Prius Prime from a different dealer several months ago. It was a great car until an unexpected issue arose and we needed to More

by VermontTom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Megan Terry
Jul 11, 2019 -

Heritage Toyota responded

Tom, Thank you for your kind words about Megan and Jason. It's wonderful that they were both so helpful. We appreciate your business. #Meganterrysalesprofessional #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

June 30, 2019

Sales experience at Heritage I recently bought a late- model used car from Chuck Heingartner at Heritage. It actually was a straightforward experience. Chuck is very professiona More

by SPA 41/41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chuck Heingartner
Jul 16, 2019 -

Heritage Toyota responded

Great to learn you had a positive experience working with Chuck! Thank you for posting. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 30, 2019

Great experience Our sales person, Adam, was easy to work with. He answered our questions and was very relational. When he did not know an answer he was clear and ho More

by Bluey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mack
Jul 16, 2019 -

Heritage Toyota responded

It's fantastic that you received such top notch service from Adam, Josh and the rest of the team! We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 30, 2019

Friendly, efficient i Able to get appointment for service work within one week. Greeted immediately with smiles and helpful attitude. Car service completed quickly. Very sa More

by JulieC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember her name
Jul 16, 2019 -

Heritage Toyota responded

Julie, Glad your visit went so smoothly! Thank you for sharing your positive experience working with our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 30, 2019

Just what I wanted! Felt welcomed from the get go. Great customer service. No long wait and I didnt feel pressured. Our sales person Jason was great, personable and helpe More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Jul 11, 2019 -

Heritage Toyota responded

Amanda, Thank you for posting! It's wonderful that you enjoyed working with Jason. We appreciate you posting. #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

June 29, 2019

Quick sale I New I wanted a RAV 4 and Chuck showed me the features on each model. We quickly made a decision then negotiated the price that felt fair to both of More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Spinner
Jul 11, 2019 -

Heritage Toyota responded

Thanks, Judy! It's wonderful that everything went so smoothly. We appreciate you posting! #chuckspinner Nora Krom Customer Relations Specialist Heritage Automotive Group

June 29, 2019

Toyota It was a very fast and great experience again it the second Toyota I’ve purchased there and both times have been great two oh my friend have been ther More

by It is what it is
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Heritage Toyota responded

Great to learn you have had such excellent experiences both times you've purchased a car from Heritage Toyota! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2019

Great service!! Your staff did an amazing job getting us just what we needed and wanted . I would totally recommend this dealer to anyone who wants good service and f More

by Cathy251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guys who delivered our car ?? , Nick McCarthy
Jul 03, 2019 -

Heritage Toyota responded

Cathy, Great to hear that you received such top notch service from our sales team! Thank you for the recommendation. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2019

Great Experience My husband and I had a great experience with Chuck Heingartner. He helped us find the perfect truck and made the whole car dealership experience very More

by chanike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 03, 2019 -

Heritage Toyota responded

Glad you enjoyed working with Chuck! It's fantastic that he provided such an excellent purchasing experience. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2019

Chuck’s the best! I’ve known Chuck for 25 years & have lost count how many cars I’ve bought or leased from him. Each time was like the first! Treated like family! More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Jul 03, 2019 -

Heritage Toyota responded

Kevin, That's fantastic! So nice to learn you've received excellent service from Chuck over the years. Thank you for your continued business! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

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