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Heritage Toyota

S. Burlington, VT

4.9
4,388 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,388 reviews

July 21, 2019

Perfect buying experience! It was a great pleasure working with Mark Guyette. He listened well to my husband's and my description of the kind of used Prius we were looking for, More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Mark Guyette
Jul 24, 2019 -

Heritage Toyota responded

Christina, Thank you for your kind words about Mark! It's wonderful to learn that he provided such a stellar purchasing experience. Enjoy your new Prius! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 21, 2019

Mark is the best! My wife and I had the most wonderful experience shopping for a car with the help and guidance of Mark Guyette. He was professional, kind, knowledgeabl More

by Emily12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Mark Guyette
Jul 24, 2019 -

Heritage Toyota responded

Emily, It's excellent that you had such a fantastic experience working with Mark and the rest of our sales team! We appreciate you taking the time to post a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 21, 2019

Loved Working with Mark! My partner and I just purchased our first car together and we worked with Mark G. He was kind, knowledgeable, and eager to listen to our needs. We so More

by ChristaJoy85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Guyette
Jul 24, 2019 -

Heritage Toyota responded

Christa Joy, It's wonderful that Mark was so helpful in finding the right car for you and your partner! Thank you for your very nice review. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 20, 2019

Service good My car needed replacement hybrid battery which they were able to get it from Boston in a day but did not come with warranty originally comes with 10 y More

by Hybrid car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson
Jul 24, 2019 -

Heritage Toyota responded

Thank you for posting. Glad to learn you had a positive experience with our service department. I apologize that Toyota would not cover the cost of a new hybrid battery. As I'm sure you understand, at the dealership level we have no control over that. If you would like to express your disappointment with this, you may want to reach out to the Toyota Customer Experience Center at 800-331-4331. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 19, 2019

Car Lease Derek Blood sales associate was excellent. This is 3 vehicle leased through him in 3 years. Very patient and not pushy. For a young associate he ha More

by Alaay1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Heritage Toyota responded

We appreciate you taking the time to post about working with Derek! It's wonderful that you've enjoyed working with him over the last few years. Thank you for continuing to choose Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

July 19, 2019

Excellent experience! Chuck Heingartner was personable,, friendly, and professional! He made buying my new RAV4 a very pleasant experience. The service we received was out More

by Suzanne 2019 Blue Flame Rav4 💙
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Meghan Towers
Jul 24, 2019 -

Heritage Toyota responded

Suzanne, Thank you for sharing your experience working with Chuck and Meghan! We appreciate your business. Enjoy your new Rav4! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 19, 2019

Service Very quick and efficient sign in . Always excellent service! It’s never a pushy situation to purchase Unwanted or unneeded products. The top-not More

by Peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Harshbarger
Jul 24, 2019 -

Heritage Toyota responded

Peg, It's fantastic that you received such wonderful service from Joe and the rest of our service team! Thank you for taking the time to post. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 19, 2019

Easiest Truck Purchase Ever Chucky from Heritage Toyota is the man. He got me he exact truck I wanted and was in and out in just over an hour. Everything was seamless. I made More

by Mike D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 24, 2019 -

Heritage Toyota responded

Mike, So great to hear! We appreciate you posting. Glad you enjoyed working with Chuck. Thank you for making the trip! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 18, 2019

Great service The salesman helped me decide the right car for me and Ryan was very professional during our little accident. We did have to wait along time to get More

by Garey2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hardy
Jul 23, 2019 -

Heritage Toyota responded

Garey, I apologize for the lengthy wait. However, it is fantastic to learn that you enjoyed working with Ryan. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 18, 2019

New highlander Love my new Toyota highlander .. the dealership was very friendly and accommodating. JT was wonderful and knowledgeable about the Vehicles . He’s op More

by Nadene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Treichler
Jul 23, 2019 -

Heritage Toyota responded

Nadene, Thank you for your recommendation of JT and Heritage Toyota! It's excellent that JT was so great to work with. Enjoy your new Highlander! #vtCarandSportspro Nora Krom Customer Relations Specialist Heritage Automotive Group

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