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Heritage Toyota

S. Burlington, VT

4.9
4,391 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,391 reviews

July 26, 2019

Fair price, good people I felt that I received a square deal from Heritage. The salesman, Harrison, was patient, honest, transparent with all information, and very helpful an More

by Rickretrosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn, Zack Roberts, Heritage Auto, Harrison Bush
Jul 31, 2019 -

Heritage Toyota responded

Rick, It's wonderful that you had such a top notch experience working with Harrison and the rest of the sales team! Thank you for choosing Heritage Toyota. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 26, 2019

Rav4 lease I had a good experience leasing my Rav 4..exchanged my old lease for new. It was quick and rewarding. Ryan Hardy did a great job,he takes time to he More

by Teribear76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hardy
Jul 31, 2019 -

Heritage Toyota responded

Thank you for the recommendation! It's fantastic that Ryan was so great to work with. We appreciate you business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 25, 2019

Very friendly and exciting experience I enjoyed working with Jason, he was an outgoing salesman. He had the knowledge to answer my questions. He ensured to call me any time there was an up More

by Linds23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Jul 31, 2019 -

Heritage Toyota responded

It's wonderful that you enjoyed working with Jason & Christine! Thank you for sharing your experience. We appreciate your business! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

July 25, 2019

Very easy time buying a used car! Mark was very helpful and made the entire experience of buying a used car as painless as possible. He was friendly and easy to talk to and he was qui More

by Mike G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Guyette
Jul 31, 2019 -

Heritage Toyota responded

Mike, Thank you for your kind words about Mark! It's wonderful that he made sure your experience was so positive. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 25, 2019

Attentive Sales Team Salesman was very attentive even though he was relatively new on the job. This indicates a good sales training program. Dealership has a comfortable e More

by ToyotaJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts, Bernie Cieplicki
Jul 31, 2019 -

Heritage Toyota responded

Jim, Great to learn you liked working with our sales team! We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 25, 2019

Sales and service The salesman mark was excellent. No pressure, knowledgeable, and was able to explain all features I would definitely recommend mark for sales. The s More

by jaklrytel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared vaughan, Marc Halliday
Jul 31, 2019 -

Heritage Toyota responded

Thank you for your recommendation of Marc! It's fantastic that you had such an excellent experience working with him. We appreciate your business. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

July 25, 2019

Streamlined Process They were very responsive and easy to work with. Although had to go through the motions, it was less painful than the usual dealership experience. More

by Vermonter200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Heritage Toyota responded

It's wonderful that your purchasing experience went so smoothly! We appreciate you posting. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

July 24, 2019

New Tundra made easy! Thank you to Heritage Toyota and especially Derek for getting me into a 2019 Tundra TRD Off-Road! What initially was a trip just to look and see pric More

by Tjscribner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Heritage Toyota responded

Thank you for your kind words about Derek! It's fantastic that he provided such an excellent purchasing experience. Enjoy your new Tundra! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2019

Great experience with Derek All went well except one problem and that was the loyal credit, why give a loyal credit with an expiration date before your lease expires? That happe More

by JaneS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Heritage Toyota responded

Jane, Glad to learn you enjoyed working with Derek! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2019

They worked with me to get the car I wanted. Derek was very patient with us to find and get the car we wanted,Toyota does not always make that easy.He is very good explaining all the workings of More

by rev19gut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Heritage Toyota responded

Glad to learn that Derek was so great to work with! If you like, I would be glad to look into the address issue. I can be reached at customerservice@heritagevt.com. We appreciate you posting. Enjoy your new vehicle! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

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