Heritage Toyota

Good, but not great. I took advantage of the free State Inspection recently. I had to wait 5-6 weeks for a time slot at the beginning of the day. I dropped my Taco off a I took advantage of the free State Inspection recently. I had to wait 5-6 weeks for a time slot at the beginning of the day. I dropped my Taco off at 8:30 AM for its 8:45 AM reservation. I was told that the lounge was open, and it would take an hour. It stretched out to an hour and forty-five minutes. It could have been worse, but it could have been better. More

Heritage Toyota Service I went for the 10,000 mile service on my vehicle. In this time of Covid-19, the service staff exhibited great care to provide a safe environment for a I went for the 10,000 mile service on my vehicle. In this time of Covid-19, the service staff exhibited great care to provide a safe environment for all customers. Waiting area seating was well separated to maintain physical distancing and everyone was wearing masks including other customers. As usual, my service agent was friendly, and respectful. I was kept informed of the progress of the service via text. More

Informative and Efficient Derek was a very helpful Sales consultant, was forward, and new the answers or how to get them to all my questions. Christine was very helpful with th Derek was a very helpful Sales consultant, was forward, and new the answers or how to get them to all my questions. Christine was very helpful with the financing, explained everything clearly and efficiently. I had a deadline for when I needed to leave the dealership and she ensured that happened. Everyone I encountered at Heritage was friendly and helpful! More

I was not looking forward to my lease ending and having to find a new car. Chuck listened to what I was looking for and made the process so easy. He got me into a certified pre-owned RAV4 that I love and t to find a new car. Chuck listened to what I was looking for and made the process so easy. He got me into a certified pre-owned RAV4 that I love and that works for my budget. This is my second time working with Chuck to find a car and for the second time it was so smooth. He really takes care of his customers, is straightforward and honest. The small things go a long way!! He had an intern, Joey, with him who was knowledgeable and professional. Joey lucky to be learning from the best. Thanks as always, Chuck! More

Sold!! Marc and JT made it easy for me as a “virtual” shopper... Extremely knowledgeable and down to Earth fellas... Marc went the extra step to get me the vehicle I wanted... Thanks again! shopper... Extremely knowledgeable and down to Earth fellas... Marc went the extra step to get me the vehicle I wanted... Thanks again! More

Ryan Hardy goes above and beyond for a second time! This is our second review. I am completely blown away by the continued care, attention and thoroughness of Ryan Hardy. Ryan went out of his way ( ac This is our second review. I am completely blown away by the continued care, attention and thoroughness of Ryan Hardy. Ryan went out of his way ( actually met us at the airport!) when we flew in from Oregon. He spent time the next day when we returned to Heritage Toyota to learn the ins and outs of the Toyota Rav. We left the dealership over the moon happy with a car and a new friend several weeks ago. Job done, transaction completed, But no, our new friend Ryan Hardy stepped it up AGAIN. Upon returning to Oregon I realized that I forgot some important Registration papers in Vermont.. Today I received a fedex envelope with the much needed papers and more! Thank you Ryan. You are the BEST. More

We had a great experience working with Casey. He should us all our possible options for a new Prius. He also helped us get a fair price for our new car. us all our possible options for a new Prius. He also helped us get a fair price for our new car. More

Liz is knowledgeable and personable; what more could I ask for? We quickly found a couple of vehicles that met my goals, and quickly worked through the decision as to which I would buy. I'd definitely wor ask for? We quickly found a couple of vehicles that met my goals, and quickly worked through the decision as to which I would buy. I'd definitely work with her again! More

It is helpful to have a dealership that is local. Good selection of vehicles and models and colors selections giving plenty of options for pricing. selection of vehicles and models and colors selections giving plenty of options for pricing. More