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Heritage Toyota

S. Burlington, VT

4.9
4,388 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,388 reviews

July 29, 2020

Chuck Heingartner is great! On the day our old car died, it was our great fortune to buy a car from these super Heritage salesmen: Chuck Heingartner and his intern, Joe Agresti - More

by J.L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti, Chuck Heingartner
Jul 30, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Chuck and Joe - we are pleased to hear they were able to help find a suitable replacement for your previous vehicle, and that the process of picking out your new Corolla went smoothly! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Corolla, and safe travels!

July 28, 2020

The salesman and financial department were great and easy to work with. All in all a pleasurably and hassle free experience. Great job overall. No complaints More

by Bubba
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, JT Treichler
Jul 29, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that Marc and JT were able to facilitate an enjoyable purchase experience for you to choose your new vehicle. We look forward to seeing you and your new vehicle in the service department for your first scheduled maintenance visit, Until then, safe travels!

July 26, 2020

The COVID-19 procedure made me feel very comfortable bringing my Highlander in for an important recall and routine maintenance. The communication before the appointment made sure I knew exactly how to p More

by CJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Josephson
Jul 27, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - we are pleased to hear that your visit to our service department went smoothly, and that our new procedures helped you feel at ease while you were here for your recall and maintenance. We look forward to seeing you again for your next scheduled appointment, Until then, safe travels!

July 26, 2020

During this COVID situation Heritage Toyota, Marc Halliday and the staff in the showroom made you feel welcomed by following State guidances. The purchasing process was smooth. Marc had the vehicles More

by Itarondinelli
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Jul 27, 2020 -

Heritage Toyota responded

Ita, Thank you for taking the time to share your feedback from working with Marc and Patrick! We are pleased to hear that shopping for your new Toyota was an enjoyable experience, and that everything went smoothly for you while you were here. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new RAV4 and safe travels!

July 25, 2020

Got me in and fixed problems. They missed a tire problem at the last inspection but made it right by installing new tires at a reasonable cost More

by Dan
Recommend Dealer
Yes
Employees Worked With
Ray Muzzy
Jul 27, 2020 -

Heritage Toyota responded

Dan, Thank you for taking the time to share your feedback! We are glad to hear that our staff was able to take care of new tires for you, and get you back on the road in a timely fashion. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 24, 2020

Always quick with my car and the Communication is great keeping me up to date with what is happening and updates they do there best More

by Malachy Ferguson
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Heritage Toyota responded

Malachy, Thank you for taking the time to share your feedback from your recent visit to our service department! We are pleased to hear that your appointment went smoothly. We look forward to seeing you again for your next scheduled appointment, Until then, safe travels!

July 24, 2020

I have nothing but wonderful experiences working with Heritage Toyota. Marc Halliday and Christine Donahue are top notch. I will never purchase and vehicle elsewhere, nor will I work with anyone other th More

by friendlyrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Jul 27, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Marc and Christine! We are pleased to hear that you've enjoyed working with them, and we look forward to seeing you again when it's time for your next Toyota, Safe travels!

July 23, 2020

Brendon was very helpful and easy to work with. He was willing to help where he could and didn’t keep us there for 100 hours. I would highly recommend working with Brendon. More

by jennybreck13
Recommend Dealer
Yes
Employees Worked With
Brendon Orent
Jul 23, 2020 -

Heritage Toyota responded

Jenny, Thank you for taking the time to share your feedback from working with Brendon - we are pleased to hear that you enjoyed working with him to find your new vehicle! We hope you enjoy it, and we look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

July 23, 2020

Great experience buying truck for Chuck Heingartner I needed a truck quickly to pull my new camper and Chuck went above an beyond to help me with a great deal on a used F250. Couldn't ask for better se More

by Jason Shugart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 23, 2020 -

Heritage Toyota responded

Jason, Thank you for taking the time to share your feedback from working with Chuck - we are glad to hear he was able to find you a truck to fit your needs and was able to meet your timeline. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, happy towing and safe travels!

July 23, 2020

Brandon demonstrated a caring and understanding attitude throughout all of our interactions. He maintained a friendly professionalism that encouraged us to complete a successful trip to Vermont. More

by Barrettsjn
Recommend Dealer
Yes
Employees Worked With
Brendon Orent
Jul 23, 2020 -

Heritage Toyota responded

Barrett, Thank you for taking the time to share your feedback from working with Brendon - we are pleased to hear that you enjoyed working with him, and that your new Highlander helped make your trip to Vermont a successful one. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, we hope you enjoy your new Highlander, and safe travels!

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