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Heritage Toyota

S. Burlington, VT

4.9
4,389 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,390 reviews

August 23, 2020

Fantastic, quick, courteous and thorough , I came early and they took me right in, pre registered and it was super easy and very efficient. Highly recommend. More

by Jputz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson
Aug 24, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that you enjoyed your recent visit to our service department, and that your appointment went smoothly. We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

August 23, 2020

I would leave 0 stars if I could.I have never had a I would leave 0 stars if I could. I have never had a worse experience as a customer in my life than working with Heritage Toyota. I chose to explor More

by beckykilian11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

We had a great experience with Brendon! We are Canadian and were new to Vermont and Brendon made us feel welcome. Although this could have been a very stressful moment, he made buying a car a fun and relax More

by Raphaelle and Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Orent
Aug 21, 2020 -

Heritage Toyota responded

Rahaelle and Martin, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Brendon to find your new Toyota! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels! PS: Welcome to Vermont!

August 21, 2020

I worked with Chuck Heingartner and JT Treichler and they were wonderful. My family and I were moving back from Italy and they made the leasing process super smooth. I appreciated their professionalism and d More

by kimap8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, JT Treichler
Aug 21, 2020 -

Heritage Toyota responded

Kim, Thank you for taking the time to share your feedback - We are so pleased to hear that Chuck and JT were able to make shopping for your new Sienna an enjoyable experience; What a way to return home, with a new vehicle waiting for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Sienna and safe travels!

August 20, 2020

I had a great experience purchasing my 2016 Honda Civic! They were able to help me find the perfect car for me that fit my budget. Chuck helped me on a more personal level and stayed in contact with me over More

by Gaia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 20, 2020 -

Heritage Toyota responded

Gaia, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck, and that he was able to help you find the right vehicle to meet your needs and budget! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Civic, and safe travels!

August 19, 2020

I bought my first car from Derek Blood earlier in the year and he was extremely helpful and friendly through the whole process. He took the time to answer all of my questions and provide me with an expla More

by Dan Laskarzewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Heritage Toyota responded

Dan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Derek to shop for your new Prius, and that all of our staff pitched in to make sure you found the right vehicle! We look forward to seeing you in the service department soon, Safe travels!

August 18, 2020

Nearly 20 years ago, I purchased my first brand new 2001 Toyota Tacoma from Heritage when they bought my 1999 Toyota Tacoma on the rust recall. Ever since I have been convinced that Heritage always tried to More

by kwdavis3696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that Heritage has been yours and your family's dealership of choice over the years, and that our staff has been able to find the right vehicles for you and your children in recent years. We are also glad to hear that Derek was able to help you find your new 4Runner recently, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new 4Runner, and safe travels!

August 17, 2020

Heritage Toyota has an amazing professional team. Heritage Toyota has an amazing professional team. Everyone worked together to make my deal happen just the way I needed. I was driving off in my dre More

by AHABS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 18, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your visit to our showroom was an enjoyable one, and that Chuck and our staff were able to help you find your dream car! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels!

August 15, 2020

Heritage Toyota and Marc especially we’re super patient and helpful, they stayed late to make sure me got the car we wanted would for sure recommend. More

by Sarahvalenti
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Aug 17, 2020 -

Heritage Toyota responded

Sarah, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Marc, and that the process of bringing home your new RAV went smoothly. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels! PS: Welcome to Vermont!

August 12, 2020

This was the best car buying experience I have had. Friendly, informative, easy-going and helpful associates. Brenden went out of his way to make this impromptu decision a simple and fun process. Than More

by Katcolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Orent
Aug 12, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback. We are pleased to hear that Brendon and our staff made shopping for your new Toyota an enjoyable experience! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new vehicle, and safe travels!

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