
Heritage Toyota
S. Burlington, VT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,390 reviews
Fantastic, quick, courteous and thorough , I came early and they took me right in, pre registered and it was super easy and very efficient. Highly recommend. and they took me right in, pre registered and it was super easy and very efficient. Highly recommend. More
I would leave 0 stars if I could.I have never had a I would leave 0 stars if I could. I have never had a worse experience as a customer in my life than working with Heritage Toyota. I chose to explor I would leave 0 stars if I could. I have never had a worse experience as a customer in my life than working with Heritage Toyota. I chose to explore things with them because they had amazing reviews and I thought it was going to be a pretty straightforward experience. That was not the case, from the moment I stepped in I felt under-prioritized, not taken seriously, and frankly like I was a burden to the sales-rep. I went in wanting to look at RAV-4s, leased and pre-owned to compare options. It was like pulling teeth to get the salesperson to even talk to me about leasing. I had to ask FOUR times before I finally was able to get a price workup. After learning about all my options, I decided to look at a preowned RAV. It was PERFECT and I was so excited after my test drive that I was ready to move forward that same day. I expressed my interest and left the dealership to go speak with my bank. I got my financing lined up and called back to lock in the deal with Heritage. After some minor negotiating we landed on a price. It was 6:15pm, 45 mins before they closed and I offered to come in and put a deposit down. I was told that there was no need for that and that I should come in the next morning to get it all taken care of. I had figuratively signed the dotted line. I set an appointment for the following morning at 9:30 to get everything officially squared away. Fifteen minutes before my appointment, Daniel (my sales rep) called me and said that there was someone in the dealership buying that car. Blamed it on company policy and said they really wanted work with me on something. Basically he fed me a ton of xxxxxxxx about why a car that was a done deal was getting sold out from under me, 15 minutes after they opened the following day. He proceeded to turn around and offer me a car with 20,000 more miles on it, a lower model with none of extras, but a couple model years newer. I declined and will NEVER be working with them. If you're interested in an incredibly high pressure sales experience, not being prioritized, bad faith deals, and all the usual smarmy car sales tricks, I'd encourage you to work with Heritage. If you're not after that, take your money elsewhere and especially do not work with Daniel Pasco. More
We had a great experience with Brendon! We are Canadian and were new to Vermont and Brendon made us feel welcome. Although this could have been a very stressful moment, he made buying a car a fun and relax and were new to Vermont and Brendon made us feel welcome. Although this could have been a very stressful moment, he made buying a car a fun and relaxing experience. Brandon even delivered our new car to our door in Middlebury. We would rate this a 6 stars out of 5 if it was possible. More
I worked with Chuck Heingartner and JT Treichler and they were wonderful. My family and I were moving back from Italy and they made the leasing process super smooth. I appreciated their professionalism and d were wonderful. My family and I were moving back from Italy and they made the leasing process super smooth. I appreciated their professionalism and dedication to making the experience a good one. JT and I had to punt after not being able to open the contract link, so we did everything via zoom. Thanks for the efforts guys and we are enjoying our new Sienna...all the more because Chuck had it at the airport waiting for us upon our arrival. Total service win! More
I had a great experience purchasing my 2016 Honda Civic! They were able to help me find the perfect car for me that fit my budget. Chuck helped me on a more personal level and stayed in contact with me over They were able to help me find the perfect car for me that fit my budget. Chuck helped me on a more personal level and stayed in contact with me over the course of a few weeks through text until I was all ready to come in with my co-signer. Very happy! More
I bought my first car from Derek Blood earlier in the year and he was extremely helpful and friendly through the whole process. He took the time to answer all of my questions and provide me with an expla year and he was extremely helpful and friendly through the whole process. He took the time to answer all of my questions and provide me with an explanation for his answers. I was a little nervous since I had never purchased a vehicle before but Derek made the experience fun and really created a pressure-free environment. When the car I was hoping to get wasn’t available at the dealership, Derek worked extra with a sister dealership in southern VT to drive it up so I could test it. It turned out to be exactly what I was looking for. Since then, he’s checked in with me personally and made sure everything is good and all of my questions are answered. I would 100% recommend working with Derek Blood. More
Nearly 20 years ago, I purchased my first brand new 2001 Toyota Tacoma from Heritage when they bought my 1999 Toyota Tacoma on the rust recall. Ever since I have been convinced that Heritage always tried to Toyota Tacoma from Heritage when they bought my 1999 Toyota Tacoma on the rust recall. Ever since I have been convinced that Heritage always tried to ensure me the best deal on my vehicle and ensured a pretty stellar customer service. Because of this, both my children also purchased their Toyota vehicles from Heritage- I trusted them to not only get a good safe and reliable vehicle, but outstanding service that I knew they provided. My son purchased a CPO Corolla over two years ago, and my daughter purchased her first Toyota RAV4 just this year with the help of Ryan, who made my daughter's first purchase easy--very patient and committed to ensuring her a safe and affordable car. When I needed to trade-in my leased Subaru, Heritage was my first stop. Derek met us outside immediately when I arrived. His professionalism and dedication to me as customer went 110%. He not only purchased my lease but helped me into the driving seat of a brand new Toyota 4Runner which I have always wanted. Derek was awesome and reflected Heritage values which is why my family and I will always be loyal to the Toyota brand and satisfied customers with Heritage. Thank you Derek and thank you Heritage once again for outstanding customer service! More
Heritage Toyota has an amazing professional team. Heritage Toyota has an amazing professional team. Everyone worked together to make my deal happen just the way I needed. I was driving off in my dre Heritage Toyota has an amazing professional team. Everyone worked together to make my deal happen just the way I needed. I was driving off in my dream car in a few short hours. I felt safe as everyone wore a mask and keep a safe distance. The show room was clean and comfortable as it was so hot outside that day. My salesperson Chuck H. made my experience a positive one. Very kind thoughtful and professional. More
Heritage Toyota and Marc especially we’re super patient and helpful, they stayed late to make sure me got the car we wanted would for sure recommend. and helpful, they stayed late to make sure me got the car we wanted would for sure recommend. More
This was the best car buying experience I have had. Friendly, informative, easy-going and helpful associates. Brenden went out of his way to make this impromptu decision a simple and fun process. Than Friendly, informative, easy-going and helpful associates. Brenden went out of his way to make this impromptu decision a simple and fun process. Thanks for a great experience! More