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Heritage Toyota

S. Burlington, VT

4.9
4,392 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,392 reviews

October 06, 2020

Jason Dillon is excellent! I told him what I was looking for and like that, he made it happen. I love my car. Thanks Heritage! More

by MrsS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, JT Treichler
Oct 07, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Jason to shop for your new Toyota, and are glad to hear that you are enjoying it! We look forward to seeing you again for your first scheduled maintenance visit, Until then, safe travels!

October 05, 2020

I just leased my 4th RAV4 and my experience with sales and service at Heritage has always been very positive. Thanks to Marc Halliday and Patrick Weeks the lease process went smoothly and I'm enjoying my More

by C. Chambers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Oct 06, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your 4th RAV4! We truly appreciate your loyalty, and are glad to hear that Marc and Patrick were able to make sure that the process of choosing your newest Toyota went so smoothly! We look forward to seeing you in the service department for your first scheduled service appointment with your new RAV4, Until then, safe travels!

October 03, 2020

I really appreciated how patient and understanding Brendon was throughout my car shopping experience. He helped me find the right car at the right price. More

by jacob.o.weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Orent
Oct 05, 2020 -

Heritage Toyota responded

Jacob, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Brendon to shop for your new Toyota, and that he was able to find the right one to fit all your needs! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels!

October 03, 2020

Neal and the team at Heritage Toyota were great. My lease was ending and I wasn't sure how going through the lease process again during a pandemic would be. Neal was professional, friendly, and patient and m More

by VtB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Oct 05, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that Neal and our staff were able to help you navigate turning in your lease, and finding a new Toyota. Congratulations on your third one! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

September 29, 2020

Derek took amazing care of us through the entire process even though we changed our mind a couple of times. He helped us find the perfect RAV4 that we absolutely love, definitely going to send all our frien More

by cjacques210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our staff to find your new Toyota, and we hope that the one you brought home was everything you wanted it to be! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota, and safe travels!

September 29, 2020

I worked with Jason Dillon. He was very helpful and had everything ready for me when I arrived. He took my car in to be evaluated and got me a good trade in. I took the car I wanted to buy for a test dri More

by Pegray50
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Sep 30, 2020 -

Heritage Toyota responded

Peg, Thank you for taking the time to share your feedback - We are pleased to hear that the time was finally right to bring home a new RAV4, and that you enjoyed working with Jason to pick yours out! We look forward to seeing you in the service department for your first scheduled maintenance visit. Until then, we hope you enjoy your new RAV4! Safe travels!

September 28, 2020

Dereck Blood did a phenomenal job in helping us find the right Toyota for our lifestyle. He is not your typical car salesman. He spends time talking to you and listening. He goes the extra mile to get you t More

by One Very Happy Customer Joanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Treichler
Sep 29, 2020 -

Heritage Toyota responded

Joanne, Thank you for taking the time to share your feedback, and for your kind words for Derek! We are so pleased to hear that you enjoyed working with him to shop for your new Toyota, and that he was able to help you find the one that checked everything off your wish list. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota, and safe travels!

September 28, 2020

We had a very pleasant and not too time consuming experience with our sales rep Steve Kemp and our financial rep Patrick Weeks. They were friendly, helpful and not pushy. I believe that they are More

by tedallen05602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kemp
Sep 29, 2020 -

Heritage Toyota responded

Ted, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Steve and Patrick to find your new Toyota, and that the vehicle you brought home was the perfect choice. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota, and safe travels!

September 26, 2020

Excellent experience as usual; everything was handled like a precise Swiss watch! I have mobility challenges, and the service representatives were most helpful and sensitive to my limitations. More

by To
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence, Kyle Heck, Kyle Chamberlain, Jared Vaughan
Sep 28, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for the kind words! We are pleased to hear that your visit to the service department went smoothly, and that you found our facilities and staff welcoming and accommodating to your needs. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

September 25, 2020

Very happy with the experience and service I received at Heritage Toyota on September 22nd. All the associates that I had contact with were very professional at all times. Very rewarding experience. More

by Manning, t 98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence, Katie Smith, Taylor Josephson, Brandy St. Peter, Kyle Heck, Kyle Chamberlain, Jared Vaughan
Sep 25, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed your visit to our service department, and that your appointment went smoothly! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

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